Zepter Hotel

Hotels
8.9 (232 reviews)
Svetosavska 2 , Bosanska Dubica , ba

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Good location
Nice views
Cons:
Noisy environment
Poor breakfast quality
Smoking indoors

Categories

Cleanliness
8.19
There were complaints about the hotel being smoky and the old bedding, indicating a need for improvement in cleanliness.
Service
10
Numerous reviews praised the kindness and professionalism of the staff, suggesting exceptional service.
Location
9.66
Multiple reviews highlighted the good location of the hotel, especially near the river and city center.
Room Quality
8.7
The rooms had good views, but there were mentions of issues like noise and old bedding.
Amenities
8.65
The hotel provided necessary amenities, but there was no breakfast buffet, impacting the overall experience.
Value for Money
9.18
Overall, the positive aspects suggest decent value, but concerns about pricing methods were raised.
Food and Beverage
7.64
Negative feedback on breakfast quality and the smoking in dining areas highlighted critical issues.
Overall Experience
9.19
Despite some issues, many guests expressed satisfaction with their stay, balancing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:52

Property Description

Riverfront Location and Stylish Accommodation
Situated on the banks of River Una, Zepter Hotel offers elegant rooms with free Wi-Fi and stunning river views. Enjoy the tranquil surroundings and upscale amenities during your stay.

Gourmet Dining and Relaxation
Indulge in a culinary experience at the hotel's two restaurants, serving a variety of dishes and wines. After a day of exploration, unwind in the spa area with a hot tub, sauna, and massage treatments available at an extra charge.

Versatile Facilities and Nearby Attractions
From a well-equipped conference room to a fitness area and beauty shop, Zepter Hotel caters to all your needs. Explore nearby memorial areas and ethno villages, or simply enjoy the convenience of easy access to the E70 Motorway.

Ready to experience luxury by the river? Book your stay at Zepter Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 232 reviews
Cleanliness: 8.19
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 8.65
Value for Money: 9.18
Food and Beverage: 7.64
Overall Experience: 9.19
M
Marek • solo_traveller • sk
9
Pros:

Poloha hotela hned pri hraniciach

Cons:

Ochota personalu pri ranajkach

2026-06-18 • via Nuitee
T
Tomas • extended_group • sk
8
2026-06-16 • via Nuitee
T
Thomas • solo_traveller • fr
10
Great
Pros:

Third time at this hotel right next to the border crossing into Croatia. Friendly staff, good food and easy crossing into EU. Petrol also 20 cents cheaper, so even better.

Cons:

All good.

2026-06-12 • via Nuitee
G
Gordan • solo_traveller • se
10
2026-06-11 • via Nuitee
M
Marko • extended_group • rs
9
2026-06-10 • via Nuitee
W
wolfgang • extended_group • de
9
2026-06-08 • via Nuitee
S
Sanela • family_with_children • de
10
Tolles Hotel
Pros:

Alles

2026-06-06 • via Nuitee
L
Lenka • solo_traveller • at
10
Pros:

Alles
Personal ist spitze

2026-05-19 • via Nuitee
L
Lo • couple • nl
8
Alles was prima, maar het ontbijt ver onder de maat.
Pros:

Een prachtig design hotel.

Cons:

Het ontbijt was veel te karig. Voor een tweede kopje thee moest je betalen.

2026-05-18 • via Nuitee
V
vujovic • solo_traveller • me
10
2026-05-17 • via Nuitee
C
Christian • solo_traveller • de
8
2026-05-13 • via Nuitee
M
Miroslav • solo_traveller • rs
9
2026-05-08 • via Nuitee
E
Etienne • solo_traveller • de
7
Pros:

Très propre, confortable, de bon standing

Cons:

Lorsque je suis revenu du petit-déjeuner à 7:30 j’ai eu la désagréable surprise de trouver quelqu’un dans ma chambre. La personne m’a dit que la réception lui avait demandé de vérifier le minibar…

Petit-déjeuner limité, ce n’est pas un buffet et l’offre est rationnée. Même en ce qui concerne la boisson on a droit qu’à une seule tasse de thé.
Pas de thé noir disponible, pas de jus de fruit…
Pain pas frais
Les clients fument dans la salle du petit-déjeuner.

2026-05-05 • via Nuitee
B
Branka • couple • it
9
Da ritornarci :)
Pros:

Posizione fantastica: tranquilla e riparata, ma a due passi dal centro. L’hotel si affaccia direttamente sul fiume Una e molte camere, così come le terrazze dei ristoranti, offrono una vista davvero impagabile.
Pulizia eccellente in tutte le aree e parcheggio comodo, con sbarra e numerosi posti disponibili.
Ho soggiornato qui in occasione di un evento di famiglia organizzato in uno dei ristoranti dell’hotel: tutto è stato perfetto, dall’organizzazione alla disponibilità dello staff, fino all’ottimo pranzo.
Un ringraziamento speciale a Nikola, alla signora che ci ha assistiti durante il pranzo, ai cuochi e a tutto il team!

Cons:

La colazione à la carte, a mio parere, offre una scelta piuttosto limitata: nel menù non erano presenti opzioni come frutta, verdura o paste fresche.

2026-05-04 • via Nuitee
N
Neda • family_with_children • at
7
2026-05-03 • via Nuitee
N
Nemanja • family_with_children • rs
4
2026-05-03 • via Nuitee
N
Nemanja • solo_traveller • rs
4
2026-05-03 • via Nuitee
T
Tjaša • solo_traveller • si
10
Pros:

Vse super. Brez pripomb

Cons:

/

2026-04-30 • via Nuitee
G
Gordan • solo_traveller • se
10
2026-04-30 • via Nuitee
L
Ljubomir • solo_traveller • ch
9
2026-04-26 • via Nuitee