FLEXSTAY INN Shinagawa

Hotels
•
Mystays Hotel Group
7.7 (1040 reviews)
Shinagawa-ku Kita Shinagawa 1-22-19 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Fax/photocopying
Cashless payment available
Fire extinguishers
Guests can opt-out any cleaning services during stay
Smoke alarms
Thermometers for guests provided by property
Key card access
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.66
Some reviews mentioned cleanliness was not satisfactory, with concerns about room condition and bathroom hygiene.
Service
8.63
Positive sentiments about the staff's friendliness and helpfulness across multiple reviews.
Location
9.17
Convenient positioning close to major transport links mentioned in several reviews.
Room Quality
6.62
Feedback indicated issues with room condition, including peeling wallpaper and cramped bathrooms.
Amenities
7.65
General adequacy of amenities available, although some specific complaints were noted.
Value for Money
8.11
Most reviews reflected good balance of pricing to amenities and services offered.
Food and Beverage
7.16
No specific mention of food or beverage services; rated based on overall experience.
Overall Experience
7.63
Most reviewers indicated a satisfactory stay overall, with some notable remarks about cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:19

Property Description

Modern Accommodations with Kitchenette
Flexstay Inn Shinagawa offers contemporary rooms with Simmons mattresses, flat-screen TVs, and kitchenettes equipped with essential appliances. Guests can enjoy free WiFi throughout the property and the convenience of an on-site coin-launderette.

Convenient Amenities
The hotel provides air-purifiers, cooking equipment, and even a trouser press upon request, ensuring a comfortable stay for all guests. Additionally, services like photocopying and luggage storage are available to cater to various needs.

Prime Location
Located just a short walk from JR Shinagawa Train Station, the hotel offers easy access to transportation. With nearby Kita Shinagawa Train Station and proximity to popular areas like Shinjuku and the Imperial Palace, guests can explore the city with ease.

Book your stay at Flexstay Inn Shinagawa for a convenient and comfortable experience in Tokyo.

Important information:

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

The front desk is open until 22:00. Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.

Please present your booking confirmation to the front desk at time of check-in.

The full amount of the reservation must be paid at check-in.

Please be informed that daily maid service is not available. Guests may exchange towels and request for additional toiletries at the front desk.

Please note that there is no lift at the property.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Please note, room cleaning is not provided for guests staying consecutive nights.

Alipay is accepted at the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 1040 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 6.62
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 7.63
V
Verschelde • extended_group • be
7
2026-06-05 • via Nuitee
V
Veronica • solo_traveller • it
7
Hotel discreto e posizionato a circa 1.1 km dalla stazione centrale di Shinagawa.Staff gentile.peccato la camera localiz
Pros:

La vicinanza alla stazione

Cons:

Camera nel semi interrato senza ascensore

2026-06-03 • via Nuitee
M
MAKI • solo_traveller • jp
5
2026-06-02 • via Nuitee
A
ABHINAV ANAND • couple • jp
9
2026-06-02 • via Nuitee
F
Frederick • solo_traveller • ca
8
2026-06-01 • via Nuitee
尾山 • solo_traveller • jp
3
2026-05-31 • via Nuitee
V
Varsha • solo_traveller • fr
8
Pros:

Bon emplacement, bon accueil, chambre petite mais fonctionnelle
Un peu vieillot et pas nickel niveau propreté mais très correct quand même

Cons:

Un peu vieillot et pas nickel niveau propreté mais très correct quand même

2026-05-28 • via Nuitee
E
evelyn • solo_traveller • au
8
2026-05-26 • via Nuitee
I
Ian • solo_traveller • gb
10
Pros:

Nice neighbourhood. Close to shops and train station

2026-05-26 • via Nuitee
R
Rou • solo_traveller • cn
9
⭐⭐⭐⭐⭐
Pros:

离地铁站很近，步行只需要1-2分钟。去机场只需要30分钟。20米内有一个全家便利店。采购很方便。
屋内提供吹风机，电热炉，充电线，微波炉，小冰箱。
前台的英语很好。
屋内空间比较大，在地上平铺行李箱也不拥挤。
桌面旁边有一个小板凳，可以坐在全身镜前化妆。

Cons:

（并非不满意，仅提醒）非24小时前台。11点后酒店会锁门。一定要拍照保存密码，不然进不去。

2026-05-24 • via Nuitee
A
Anthony • solo_traveller • au
5
2026-05-23 • via Nuitee
M
Marino Paolo • solo_traveller • it
10
Pros:

posizione, qualità prezzo ottima, presenza di tutto ciò che serve inclusa lavanderia interna alla struttura, staff che si è reso disponibile per restituirmi dei vestiti che avevo dimenticato in struttura.

2026-05-22 • via Nuitee
T
TOYOE • couple • jp
7
助かりました
Pros:

夜遅い時間のチェックインにも関わらず丁寧に対応していただけて嬉しかったです

Cons:

特にないです

2026-05-17 • via Nuitee
Y
yasunari • solo_traveller • jp
7
2026-05-17 • via Nuitee
J
John • couple • ph
8
2026-05-17 • via Nuitee
T
Tegan • couple • gb
10
2026-05-16 • via Nuitee
H
Heiner • solo_traveller • de
9
2026-05-16 • via Nuitee
C
Christopher • solo_traveller • us
8
Pros:

Staff was friendly, easy check in. In a quiet neighborhood.

Cons:

A bit of a walk from the subway station. Room a little small.

2026-05-15 • via Nuitee
高橋 • solo_traveller • jp
7
Pros:

駅近でも静か清掃も行き届いてよかったです

2026-05-13 • via Nuitee
M
Mohsen • solo_traveller • fr
6
2026-05-12 • via Nuitee