FLEXSTAY INN Shinagawa

Hotels
•
Mystays Hotel Group
7.7 (1071 reviews)
Shinagawa-ku Kita Shinagawa 1-22-19 , Tokyo , jp
+81 3-3458-4281

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Laundry
Luggage storage
Fax/photocopying
Ironing service
Daily housekeeping
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.66
Some reviews mentioned cleanliness was not satisfactory, with concerns about room condition and bathroom hygiene.
Service
8.63
Positive sentiments about the staff's friendliness and helpfulness across multiple reviews.
Location
9.17
Convenient positioning close to major transport links mentioned in several reviews.
Room Quality
6.62
Feedback indicated issues with room condition, including peeling wallpaper and cramped bathrooms.
Amenities
7.65
General adequacy of amenities available, although some specific complaints were noted.
Value for Money
8.11
Most reviews reflected good balance of pricing to amenities and services offered.
Food and Beverage
7.16
No specific mention of food or beverage services; rated based on overall experience.
Overall Experience
7.63
Most reviewers indicated a satisfactory stay overall, with some notable remarks about cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:19

Property Description

Modern Accommodations with Kitchenette
Flexstay Inn Shinagawa offers contemporary rooms with Simmons mattresses, flat-screen TVs, and kitchenettes equipped with essential appliances. Guests can enjoy free WiFi throughout the property and the convenience of an on-site coin-launderette.

Convenient Amenities
The hotel provides air-purifiers, cooking equipment, and even a trouser press upon request, ensuring a comfortable stay for all guests. Additionally, services like photocopying and luggage storage are available to cater to various needs.

Prime Location
Located just a short walk from JR Shinagawa Train Station, the hotel offers easy access to transportation. With nearby Kita Shinagawa Train Station and proximity to popular areas like Shinjuku and the Imperial Palace, guests can explore the city with ease.

Book your stay at Flexstay Inn Shinagawa for a convenient and comfortable experience in Tokyo.

Important information:

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

The front desk is open until 22:00. Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.

Please present your booking confirmation to the front desk at time of check-in.

The full amount of the reservation must be paid at check-in.

Please be informed that daily maid service is not available. Guests may exchange towels and request for additional toiletries at the front desk.

Please note that there is no lift at the property.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Please note, room cleaning is not provided for guests staying consecutive nights.

Alipay is accepted at the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYO

Location

Guest Reviews

7.7
Based on 1071 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 6.62
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 7.63
B
Bogusław • family_with_children • pl
10
Pros:

Skromnie i przyjemnie. Wspaniałe miejsce na podróż dalej.

Cons:

Odległość od stacji

2026-07-25 • via Nuitee
Y
YOSHIE • solo_traveller • jp
5
2026-07-19 • via Nuitee
M
maria • couple • es
10
2026-07-18 • via Nuitee
J
john • family_with_children • gb
3
short and the hotel is ok for the price.
Pros:

location for ok and the room was had all that was required.

Cons:

Air conditioning unit on wall was leaking and carpet was saturated. We arrived late and were leaving early in the morning so felt it wasnt worth complaining as we needed sleep!

2026-07-17 • via Nuitee
H
Hiromi • solo_traveller • jp
8
2026-07-15 • via Nuitee
G
Gary • couple • au
7
2026-07-13 • via Nuitee
H
Hiromi • solo_traveller • jp
8
Pros:

電子レンジや携帯充電器、電気コンロがあり、直ぐ側にコンビニやスーパーがあるので、食費を抑えたい方には良い。
また、居酒屋も近くにあるので便利

Cons:

お風呂が少し狭く感じた

2026-07-12 • via Nuitee
T
Taisei • solo_traveller • jp
4
2026-07-12 • via Nuitee
H
HARUKI • solo_traveller • jp
8
また利用したいと思います
Pros:

駅からすごく近くそばにコンビニもありました。

Cons:

特別不便はなかったです。

2026-07-12 • via Nuitee
T
Toshio • solo_traveller • jp
7
2026-07-11 • via Nuitee
E
Eljay • solo_traveller • ki
10
Excellent
Pros:

Very close to convenient shops and restaurants

Cons:

Nothing

2026-07-11 • via Nuitee
T
TOKIKO • solo_traveller • jp
5
まあまあ
Pros:

設備は充実していた

Cons:

少し古い感じ

2026-07-10 • via Nuitee
T
TAKUMI • solo_traveller • jp
5
2026-07-07 • via Nuitee
K
KAZUMA • solo_traveller • jp
5
まずまず
Pros:

近くにコンビニやスーパーがある

Cons:

窓ガラスのロック部分が汚れていた
ユニットバスの浴槽部分がかなり古びていた

2026-07-06 • via Nuitee
T
Toshio • solo_traveller • jp
7
2026-07-06 • via Nuitee
C
Carrie • family_with_children • us
8
Convenient for trains and airport
Pros:

We stayed here overnight after flying into the airport, with plans to take a morning train to Kyoto. It was conveniently located to the train/metro station. Rooms were clean and beds were comfortable

Cons:

nothing

2026-07-01 • via Nuitee
K
Katsushi • couple • jp
8
まあまあ良かった
Pros:

北品川の駅から近かった

Cons:

特になし

2026-07-01 • via Nuitee
M
mikiko • solo_traveller • jp
5
普通
Cons:

部屋が古い

2026-06-29 • via Nuitee
J
joseph • solo_traveller • au
10
2026-06-27 • via Nuitee
T
Timothy • couple • gb
9
2026-06-24 • via Nuitee