Hyatt House Washington DC / Downtown / Convention Center

Hotels
•
Hyatt Hotels
8 (1710 reviews)
899 O Street NW, Washington, District of Columbia, 20001 , Washington , US
+1 202-509-0982

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Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Picnic area
See all facilities

Review Highlights

Pros:
Excellent location
Clean facilities
Cons:
Slow breakfast service
Issues with room assignments

Categories

Cleanliness
7.39
Mixed feelings; some noted cleanliness but complaints about service affecting overall impression.
Service
8.36
While there were issues with service during breakfast and valet, overall service was acceptable.
Location
9.4
Highly rated for proximity to attractions.
Room Quality
7.85
Comfortable but had issues with room assignments and amenities.
Amenities
7.38
Several missing items at breakfast and issues with hot water.
Value for Money
8.34
Perceived as decent but impacted by service issues.
Food and Beverage
6.89
Breakfast service was slow and not fully stocked.
Overall Experience
8.36
Overall a pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:30

Property Description

Luxurious Amenities

Indulge in the fitness center, terrace views, and complimentary Wi-Fi. Experience top-notch concierge services and browse through gift shops for souvenirs.

Dining Options

Savor delicious meals at Social Circle or grab a quick bite at the snack bar/deli. Don't miss the cooked-to-order breakfast served daily for a fee.

Event Spaces

Host your gatherings effortlessly with a 24-hour business center, conference spaces, and meeting rooms. Self-parking is available for your convenience.

Embark on an unforgettable stay in the heart of Washington, D.C. at Cambria Hotel. Book now to immerse yourself in luxury and convenience.

Important information:

  • Children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1710 reviews
Cleanliness: 7.39
Service: 8.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.36
D
Deborah • solo_traveller • us
10
Amazing stay at Hyatt House
Pros:

The room was sparkling clean!
I loved the amazing bathroom and the mini kitchen set-up. Really convenient ✔️
I will definitely stay again. The customer service was on point too.

Cons:

The fact that a scammer used their photos on Airbnb and I was debitted so I had to quickly re-book at the premises.
Thankfully, they had a room available.
The assistance given me was super.

2026-07-21 • via Nuitee
H
Haley • family_with_children • us
10
2026-07-19 • via Nuitee
V
Viki Simeonova • solo_traveller • de
10
Pros:

Friendly staff, ambience.

2026-07-16 • via Nuitee
A
Angel • family_with_children • us
9
2026-07-14 • via Nuitee
N
nicolas • solo_traveller • fr
10
2026-07-08 • via Nuitee
B
Brendan • extended_group • us
2
2026-07-08 • via Nuitee
R
Rosin • solo_traveller • us
9
Pros:

Die Lage war super

Cons:

Die angebliche Kochnische entsprach leider überhaupt nicht der Beschreibung. Es gab keinerlei Kochutensilien, keine Spüle und kein Kochfeld. Zur Ausstattung gehörten lediglich eine Mikrowelle, ein Kühlschrank und eine Kaffeemaschine. Das ist für mich keine Kochnische, sondern lediglich die übliche Ausstattung eines normalen Hotelzimmers. Die Beschreibung ist daher irreführend.

2026-07-07 • via Nuitee
S
Skayyo • family_with_children • us
6
Nice place if you are not staying for a long stay
Pros:

The staff was polite.

Cons:

There was poop smeared on the shower curtain. Staff was notified and asked to clean it but nothing was done about it.

2026-07-06 • via Nuitee
E
Elazar • family_with_children • il
1
Pros:

כלום

Cons:

הכול בערך

2026-07-03 • via Nuitee
C
Cadie • extended_group • us
10
I’ve stayed here twice.
Pros:

Clean. Friendly staff. Close to a metro.

Cons:

It’s loud at night because of the roof top lounge.

2026-07-02 • via Nuitee
G
Giribabu • family_with_children • us
4
2026-07-01 • via Nuitee
R
Róbert Benedek • family_with_children • hu
9
Megfelelő szoba, tiszta, elegáns.
Pros:

Tartalmas reggeli, udvarias személyzet.

Cons:

Lassú volt az Internet.

2026-07-01 • via Nuitee
O
Octavia • extended_group • us
9
2026-07-01 • via Nuitee
D
Destiny • extended_group • us
10
2026-06-30 • via Nuitee
D
DANIEL • extended_group • us
10
Perfect, except the free WIFI was a bit shoddy.
Pros:

Room was huge! Staff was very friendly and helpful.

2026-06-28 • via Nuitee
J
Jack • solo_traveller • us
9
Pros:

Ease, valet was great as was the front desk staff

2026-06-24 • via Nuitee
C
Chenelle • couple • us
1
Horrible customer service
Pros:

Absolutely nothing

Cons:

Double charged me $440 and I stayed one night. The customer service was horrible trying to rectify the situation. Ted hung up on me. This is the second time I’ve been to this hotel and both times I was double charged. Never again.

2026-06-23 • via Nuitee
C
Clarita • solo_traveller • us
10
2026-06-17 • via Nuitee
K
kirshan Lal • solo_traveller • pk
10
Pros:

Amazing experience!

2026-06-15 • via Nuitee
A
Ashley • family_with_children • us
10
10/10
Pros:

Staff was amazing, room was great and location was perfect for us. 10/10

2026-06-12 • via Nuitee