Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Accommodating staff
Central location
Comfortable room
Excellent food
Cons:
Confusing room location

Categories

Cleanliness
9.68
The hotel was reported to be immaculate and very clean.
Service
10
Staff described as accommodating, attentive, and helpful throughout the stay.
Location
10
Location was praised as very central and near fun walking areas.
Room Quality
9.68
Rooms were described as large, comfortable, and well appointed.
Amenities
9.68
Amenities include available resources in the room and quality service.
Value for Money
9.68
Overall good value for a boutique hotel with luxury feel.
Food and Beverage
9.68
Food and breakfast were reported as excellent.
Overall Experience
10
Overall hotel experience was described as amazing with positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:39

Property Description

Luxurious Canal Palaces
Waldorf Astoria Amsterdam, set along the UNESCO World Heritage listed Herengracht, comprises 6 monumental 17th-century canal palaces. Experience the epitome of luxury in the heart of the city, with stunning views of the canal and courtyard garden from elegantly decorated rooms and suites.

Guerlain Spa and Gourmet Dining
Indulge in the exclusive Guerlain spa, complete with an indoor swimming pool, sauna, and fitness center. Treat yourself to a culinary journey at the Spectrum restaurant, iconic Peacock Alley, or intimate Vault Bar, offering a gastronomic experience like no other.

Convenient Amenities and Nearby Attractions
With complimentary bike rental on-site, explore the city with ease, visiting nearby attractions such as the vibrant Rembrandtplein and the upscale shopping street PC Hooftstraat. Don't miss out on the cultural gems like the Hermitage Museum and the Museum Quarter, just a short distance away. Book now for an unforgettable stay at Waldorf Astoria Amsterdam.

Important information:

An extra rollaway bed for the third person or a baby crib is available upon request and must be confirmed by the hotel beforehand. Please use the Special Requests Box when booking.

Please note that the accommodations requires a deposit of 30% per night for guests who wish to pay in cash.

Please note that some of the rooms are only accessible via stairs. Please consult the room descriptions for more information.

Advanced reservation is required for Guerlain Spa.

Waldorf Astoria Amsterdam is hosted by 6 historic canal houses. Each room presents singular characteristics which are proper to the original architecture of the buildings. Please be advised that all photos are indicative and do not reflect a guarantee of similar features across all rooms.

A baby crib can be placed as of our King Grand Premier rooms or higher room categories.
A rollaway bed can be placed in our King One Bedroom Suites, Backer Suite, Roell Suite, Van Loon Suite and Brentano Suite.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 90 per day.

Location

Guest Reviews

9.8
Based on 336 reviews
Cleanliness: 9.68
Service: 10
Location: 10
Room Quality: 9.68
Amenities: 9.68
Value for Money: 9.68
Food and Beverage: 9.68
Overall Experience: 10
S
Salem extended_group fr
7
Enjoyed the garden the most
Pros:

The location

Cons:

The rooms do not have e views

2026-07-15 via Nuitee
O
O2253ZMwilld Couples York, North Yorkshire, England
10
Overall amazing stay!
Pros:

My partner and I stayed here a few weeks ago, and from the moment we booked, the experience was exceptional. We even received an email before arrival asking if we had any special requests, which was a lovely touch, and everything we requested was fulfilled perfectly.

From the transfer from the station to arrival at the hotel, the service was fantastic. The staff were incredibly attentive, always on hand to help with our bags and opening doors as we came and went. We were also fortunate enough to receive a room upgrade, which was amazing. The room itself was beautifully decorated, spotlessly clean, and made our stay feel even more special.

The breakfast also deserves a special mention, as it was honestly one of the best hotel breakfasts we have had. The quality and selection were excellent, everything was fresh and beautifully presented, and it was the perfect way to start each day. It really complemented the overall luxury experience of the hotel.

What really stood out, however, was the staff. Every member of the team was friendly, welcoming and genuinely went above and beyond to ensure we had a wonderful stay.

The only slight hiccup came on the day of departure. After breakfast, we headed back to our room to finish packing before checking out, as we were quite tight on time and had a train to catch. However, we found that our key cards had been deactivated and we were locked out of the room. This meant we had to go back down to reception, where we were immediately asked about a small outstanding room dining payment that had apparently not gone through.

It appeared that payment had been attempted overnight rather than simply being settled upon departure, as is the case in most hotels. While the amount was only small and we had every intention of paying it at checkout, being locked out of our room felt like a rather strange and somewhat insulting practice, as it gave the impression that it was assumed we were not going to settle the bill. This was not something that had been explained to us on arrival and is not what we would have expected from a hotel of this calibre. Had it caused us to miss our train, it could have been a much more frustrating experience.

That being said, this was a minor issue in what was otherwise an exceptional stay and it certainly did not outweigh the outstanding service we received throughout.

Overall, we had a fantastic experience and would still happily give the hotel 5 stars. The level of service, attention to detail and warmth from the staff made this a truly memorable stay, and we would not hesitate to return. Thank you to everyone at the hotel for making our visit so special.

2026-07-10 via Tripadvisor
S
Susiedi Family
10
The best concierge at the property
Pros:

I was so fortunate to recently stay for the fourth time at the Waldorf Astoria Amsterdam, and once again it exceeded every expectation. It takes a lot to truly impress me, and this hotel is simply faultless — from before you even arrive.

Before our stay, we needed to have some lost items sent to the hotel. The team followed up multiple times, ensuring everything was organised and waiting for us. That level of care and attention immediately sets the tone.

The uniforms are among the most beautiful I have seen anywhere, the food exceptional, and the service without peer. But what truly makes this hotel special is the people.

Every single staff member knows your name, remembers your preferences, and makes you feel genuinely recognised — even if they have been away for a few days. There is such generosity of spirit and a willingness to give their time. Somehow, despite being a world-class hotel, it feels as though you are the only guest.

My greatest thanks and praise, however, must go to Peter, the Head Concierge. He is a true master of his craft and the perfect example of what exceptional concierge service should be.

I have little interest in “touristy” restaurants or experiences that anyone can simply find online. A great concierge should understand the guest, their tastes and what will make their experience memorable — and Peter does exactly that. He curated every recommendation perfectly for us, and every suggestion was outstanding.

While travelling onwards to Dubai, Peter asked where I was staying. I had not yet made any plans. He took the time to understand my preferences and suggested the Waldorf Astoria Dubai. It sounded exactly right, so I trusted his judgement — and I am so glad I did. He organised everything, including my airport transfer, which was especially appreciated as I was travelling without my husband.

I have absolutely loved my experience at the Waldorf Astoria Dubai as well, and I have Peter to thank for helping create such a seamless continuation of my journey.

2026-07-07 via Tripadvisor
T
tamar solo_traveller jp
10
מלון אלגנטי ומעודן
Pros:

מלון מדהים ומאוד סטייליסטי מאופק ואלגנטי. שרות יוצא מהכלל..העל עם חיוך ובשקט. הנוף לתעלה נהדר. היה חם ממש והמזגן עבד טוב מאוד! שכחתי במלון שמלה אהובה והם מצאו אותה. הספא ממש יפיפה ומפנק! עם גינה יפיפיה ביציאה מהספא. מלון מאוד מומלץ והמבנה יפה מאוד . יום אחד הגענו מאוחר, והביאו אוכל כשרות חדרים, עם מפה לבנה ועריכת שולחן יפה מאוד בחדר הגדול. בקיצור נהנינו ומודים למלון היפה

2026-07-03 via Nuitee
M
Mailis family_with_children ee
9
2026-06-29 via Nuitee
J
John couple us
10
one of the best hotels I have ever stayed at
Pros:

The staff were outstanding, the hotel was impeccable, the food and drinks were top
draw. Will definitely be back!

Cons:

nothing

2026-06-28 via Nuitee
C
chriswW6089GT Couples Ohio
10
First class experience
Pros:

If I could give this hotel 10 stars I would! Stayed here with my husband for one night as we were in Amsterdam for a Rhine River Cruise. This was possibly the classiest hotel I have ever stayed! From the minute you walk in, you feel like royalty. Every member of the staff is top notch and even remember your name. The rooms are beautiful and well appointed. The AC works great, the bed is totally comfortable, rooms are spotless, great water pressure etc. We were upgraded to a suite and had a canal view as we had mentioned that we were celebrating our 20th wedding anniversary and my husband is diamond status. Thank you so much Waldorf for a very memorable stay and we will always stay there anytime we are in Amsterdam.

2026-06-24 via Tripadvisor
E
Eduardo couple us
10
Really excellent facilities, quite and excellent staff
Pros:

The staff, the cleanness and the location

Cons:

Hard to fine something

2026-06-18 via Nuitee
T
Todd extended_group us
10
Staff was amazing by getting us last minute reservations at 2 fantastic restaurants and arranging a
Pros:

We had a canal facing room which was lovely. Location of hotel
Was wonderful as it was quite canal yet close to everything.

2026-06-14 via Nuitee
F
Feyzan couple tr
7
2026-06-07 via Nuitee
S
Sergei solo_traveller cy
10
2026-06-04 via Nuitee
N
Neero123987 Business
10
Consider it as high level stay
Pros:

I stayed one night on 27 May 2026 at room 108, the hotel is very luxury, the stuff are very professional, the conciarge are the best in Amsterdam.

2026-06-01 via Tripadvisor
S
Sofya extended_group gb
9
2026-05-31 via Nuitee
A
Adrian solo_traveller gb
10
2026-05-30 via Nuitee
N
NIZAR couple sa
8
Peaceful
Pros:

Very neat and refurbished well

Cons:

The entrance stairs 😡

2026-05-25 via Nuitee
J
JanKritz Couples Helsinki, Uusimaa
10
Five star experience at WA in Amsterdam
Pros:

My wife and I visited Amsterdam just a day before the busy Kings day in April. We wanted to enjoy the city, walk around the lively neighborhoods which we know quite well, do shopping and eat well. In order to support that we decided to stay in Waldorf Astoria, this proved to be perfect choice.

We arrived separate ways, I from another city in Holland and my wife from airport. We both had a great arrival, friendly staff greeted us and helped with the check-in. A fun detail is that you get to choose the room scent, which the staff will use when cleaning the room. As we were early in, we got our room later and off we went to the city. When returning with lots of shopping bags, the staff took them to our room and we went to the beautiful garden on the inner yard of the hotel for some drinks.

Our room itself was excellent: fresh, functioning with spacious bath room and wonderfully soft bed. Everything worked in the room, we encountered zero issues. For once on our trips we did not use gym or spa, as we were so busy in the city.

The drinks service for the garden and naturally breakfast were top notch. Breakfast is not a buffet, but rather table served based on the menu you select. Everything tasted good, and service was overly friendly and attentive. Great experience indeed.

I would like to mention also positively the people at the door. Extremely helpful and talkative, with some great advice and always smiling. It felt like coming home when you enter in front of the hotel, and there they were welcoming you.

Finally, we took the hotel transport to the airport with Luxurious e-Mercedes. Driver knew how to avoid the jam at the airport and we got in thru the side: fast and effortless.

2026-05-24 via Tripadvisor
K
Kasperger extended_group at
10
Es war wunderbar
Pros:

Ja das Frühstück war SPITZE

Cons:

Mir hat ALLES gefallen

2026-05-22 via Nuitee
Önder solo_traveller tr
8
2026-05-20 via Nuitee
H
Hendrik Hohage solo_traveller de
10
2026-05-10 via Nuitee
J
Jacek couple pl
10
2026-05-09 via Nuitee