Hampton by Hilton London Waterloo

Hotels
•
Hampton Inn
8.6 (8049 reviews)
157 Waterloo Road , London , GB
+44 20 7401 8080

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.98
Multiple reviews mentioned issues with cleanliness, particularly cold rooms and late cleaning.
Service
9.45
Staff was friendly and provided good service. Positive experiences reported during check-in despite initial issues.
Location
9.49
Many reviews highlighted the good location, being central and convenient for transport.
Room Quality
8.44
Rooms were clean, spacious, but some were too cold and had mattress issues.
Amenities
8.97
General amenities were decent; some guests expected more like a fridge.
Value for Money
7.93
Guests felt the price was high for the quality received, especially with breakfast included.
Food and Beverage
7.48
Multiple comments indicated that food quality, especially breakfast, was poor.
Overall Experience
9.05
Overall feedback was positive, with many expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:31

Property Description

Central Location near Waterloo Station
Located just a short walk from Waterloo train station, Hampton by Hilton London Waterloo offers convenience and comfort for your stay in the city.

Modern Amenities and Comfortable Rooms
Enjoy air-conditioned rooms with en-suite bathrooms, LCD TVs, and tea/coffee facilities. Stay connected with free Wi-Fi and keep fit at the on-site fitness centre.

Convenient Dining Options and Nearby Attractions
Start your day with a breakfast buffet, and grab snacks from the 24-hour hub. Explore top London attractions like the London Eye and SEA LIFE London Aquarium just minutes away.

Book your stay at Hampton by Hilton London Waterloo for a memorable experience in the heart of the city.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Accessibility

Total Disability Score: 62.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
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Guest Reviews

8.6
Based on 8049 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 9.05
J
John • couple • gb
8
Very good
Pros:

The location was great

2026-10-14 • via Nuitee
T
tandara • family_with_children • br
10
Pros:

excelente localização, próxima a estacação waterloo, restaurantes e pubs. café da manhã internacional com excelentes opções.

Cons:

pedi quadro triplo, e a cama extra era um sofá cama. não era tão confortável quanto a cama. achei o quarto pequeno.

2026-10-14 • via Nuitee
C
Carlos • couple • pt
8
2026-10-14 • via Nuitee
M
mrajabi • couple • se
8
2026-10-13 • via Nuitee
C
CRISTIANO • solo_traveller • br
10
2026-10-13 • via Nuitee
F
Fiona • couple • gb
9
Comfortable and convenient
Pros:

Location (going to Old Vic theatre) Comfortable bed.
Lovely view.
Spacious room.

2026-10-13 • via Nuitee
G
Gayle • solo_traveller • us
9
Good location, comfortable and clean accommodations, and the staff members were extremely helpful, professional, and cou
Pros:

Easy access to London attractions

2026-10-13 • via Nuitee
M
mrajabi • couple • se
8
Pros:

Det var helt ok, det jag saknade var garderob. Vi stanade 5 nätter, man behöver garderob.

2026-10-13 • via Nuitee
P
Paula • couple • ar
8
Pros:

Instalaciones, desayuno y ubicación

Cons:

Que no tuviera refrigerador

2026-10-13 • via Nuitee
V
Viajerosporelmundo • solo_traveller • es
6
Aceptable
Pros:

- Ubicación más o menos bien para visitar la ciudad
- Teniendo en cuenta el tamaño de las habitaciones en Londres, ésta estaba bastante bien. La cama algo pequeña pero cómoda.
- Desayuno correcto aunque la calidad podría ser algp mejor (los embutidos, los huevos revueltos...no tenían muy buen sabor)

Cons:

- la poca amabilidad del personal de recepción, concretamente la recepcionista que nos hizo el check in. Apenas habló, no sonrió en ningún momento, nos sentimos de todo menos bienvenidos.
- hay detalles en la habitación que deben mejorar. El tapizado de la butaca estaba roto y sucio y las cortinas igual.

2026-10-12 • via Nuitee
P
Prapaporn • family_with_children • de
7
It is ok but I don’t think it is worst the price.
Pros:

- Location is not bad but still quite a walk from subway.
- A/C is awesome

Cons:

- cleanliness is not up to the price range/value
- no refrigerator inside the room
- bathroom is old/ need some renovation

2026-10-12 • via Nuitee
K
Kay • couple • gb
8
2026-10-12 • via Nuitee
H
Henny • extended_group • nl
8
2026-10-12 • via Nuitee
V
Viajerosporelmundo • solo_traveller • es
6
2026-10-12 • via Nuitee
B
Barbara • couple • it
8
Perfetto per girare alla scoperta della città
Pros:

Servizio molto soddisfacente. Anche il personale

Cons:

Manca il frigobar

2026-10-12 • via Nuitee
A
Antonio Thiago • solo_traveller • br
9
Pros:

Localização e quartos

Cons:

Café da manhã poderia ter mais opções

2026-10-12 • via Nuitee
L
Linda • couple • gb
10
We would stay again
Pros:

Friendliness of staff.

Cons:

Breakfast quality of cooked breakfast

2026-10-11 • via Nuitee
A
Amy • solo_traveller • gb
10
2026-10-11 • via Nuitee
D
Danuta • solo_traveller • ch
8
2026-10-11 • via Nuitee
J
Joshua • family_with_children • us
6
Good but overpriced for the facility/fly issue
Pros:

The staff were very helpful and friendly

Cons:

Breakfast was sub-par, the hotel is dated, I visited the same hotel in 2018 and nothing has been updated since. In addition, there were flys in the lobby/bar area

2026-10-11 • via Nuitee