Hampton by Hilton London Waterloo

Hotels
Hampton Inn
8.6 (7980 reviews)
157 Waterloo Road , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.98
Multiple reviews mentioned issues with cleanliness, particularly cold rooms and late cleaning.
Service
9.45
Staff was friendly and provided good service. Positive experiences reported during check-in despite initial issues.
Location
9.49
Many reviews highlighted the good location, being central and convenient for transport.
Room Quality
8.44
Rooms were clean, spacious, but some were too cold and had mattress issues.
Amenities
8.97
General amenities were decent; some guests expected more like a fridge.
Value for Money
7.93
Guests felt the price was high for the quality received, especially with breakfast included.
Food and Beverage
7.48
Multiple comments indicated that food quality, especially breakfast, was poor.
Overall Experience
9.05
Overall feedback was positive, with many expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:31

Property Description

Central Location near Waterloo Station
Located just a short walk from Waterloo train station, Hampton by Hilton London Waterloo offers convenience and comfort for your stay in the city.

Modern Amenities and Comfortable Rooms
Enjoy air-conditioned rooms with en-suite bathrooms, LCD TVs, and tea/coffee facilities. Stay connected with free Wi-Fi and keep fit at the on-site fitness centre.

Convenient Dining Options and Nearby Attractions
Start your day with a breakfast buffet, and grab snacks from the 24-hour hub. Explore top London attractions like the London Eye and SEA LIFE London Aquarium just minutes away.

Book your stay at Hampton by Hilton London Waterloo for a memorable experience in the heart of the city.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Accessibility

Total Disability Score: 62.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 7980 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 9.05
M
Michaela solo_traveller de
8
2026-08-08 via Nuitee
J
Jurado solo_traveller ie
9
Molt bé
Pros:

Les habitacions són silencioses. Tenen vistes a la ciutat (si estàs en un pis suficientment elevat). Les habitacions tenen lavabo propi. L'esmorzar inclòs es fins les 11 am. El wifi funciona molt bé. Hi ha tele i aire acondicionat a l'habitació. Tenen planxa per la roba, secador dels cabells, tovalloles de sobres, tetera per fer cafè o te a l'habitació.

Cons:

Tot i que no facis el check out, quan marxes de l'habitació et fan el llit i la netegen. No m'agrada que entrin a l'habitació quan encara estic ocupant-la, encara que no hi sigui.

2026-08-08 via Nuitee
Özdemir couple tr
9
2026-08-08 via Nuitee
M
Mohammed couple gb
10
Enjoyed very much
Pros:

Good breakfast and lady chef was very helpful thank here from us 🥰🥰

Cons:

it’s central

2026-08-07 via Nuitee
J
Joanne couple gb
9
2026-08-07 via Nuitee
J
jingjing family_with_children pl
9
2026-08-06 via Nuitee
N
NATASA couple si
10
2026-08-06 via Nuitee
S
Sally couple gb
9
Value for money, great location
Pros:

Room was lovely and spacious, and great location.

Cons:

Breakfast was limited, and the hot food wasn't hot.

2026-08-06 via Nuitee
A
Ali Alper couple tr
9
2026-08-06 via Nuitee
S
Steven couple gb
9
2026-08-05 via Nuitee
S
Sandra family_with_children be
7
Prima hotel voor city trip
Pros:

Locatie is top, vlakbij metrostation. Uitgebreid ontbijt en vriendelijk personeel

Cons:

De kamer met 3 had een uitschuifbaar bed, maar was best klein en matras was te dun. Ook het uitzicht van de kamer was op een andere kamer op anderhalve meter verder. Dit was geen 'uitzicht op stad".

2026-08-05 via Nuitee
J
James solo_traveller gb
9
2026-08-05 via Nuitee
K
Katherine couple gb
8
Pros:

Location

2026-08-04 via Nuitee
L
Lopatina solo_traveller ru
10
2026-08-04 via Nuitee
O
Okan solo_traveller tr
8
Güzel
Cons:

Buz dolabı yoktu

2026-08-04 via Nuitee
P
Philippe Michel solo_traveller mu
7
Pros:

Location. Room size. Staff

2026-08-04 via Nuitee
K
katie couple gb
10
Will be coming back !
Pros:

Excellent stay & checking
Was upgraded without asking so lovely surprised as staying regularly
Breakfast organisation let it down - needs restructuring; it has been like that for months, surprised nothing is changing

Cons:

Breakfast organisation - see above

2026-08-04 via Nuitee
B
Bayrakdar solo_traveller tr
8
2026-08-03 via Nuitee
S
SRINIVAS couple in
5
2026-08-03 via Nuitee
E
Esra family_with_children tr
2
Hayatımdaki en berbat konaklamalardan biriydi
Pros:

Tek olumlu şeyi sıcak içecek alternatifi ve sade kuruvasan…

Cons:

Kesinlikle tavsiye etmem. Odalar aşırı küçüktü, lavabo tıkalıydı, havlu askısı yerinden çıkmak üzereydi; kahvaltı için sıra beklenmesi, kahvaltıda zeytin bile olmayışı, tabaklarda ve bardaklarda kir kalıntıları merdivenaltı otelleri andırıyordu. Hindistanlı çalışanlar da fiyaskonun cabası!

2026-08-03 via Nuitee