Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Tasty breakfast
Cons:
Rooms are outdated
Cleanliness issues

Categories

Cleanliness
7.94
Some reviews mention damages and lack of proper maintenance in rooms.
Service
9.41
Staff are described as friendly and helpful in multiple reviews.
Location
9.45
Several reviews highlight the great proximity to night markets and convenience.
Room Quality
7.4
Many rooms are noted as old and run down, requiring updates.
Amenities
8.93
Facilities like the breakfast and afternoon tea are well-received.
Value for Money
8.89
Overall pricing is considered high for the quality of the rooms.
Food and Beverage
9.44
Breakfast is highly praised across multiple reviews.
Overall Experience
8.91
Mixed feelings due to some room conditions but overall positive experiences mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:10

Property Description

Central Location
Located in the heart of Hualien city centre, Arsma Hotel offers easy access to popular attractions like Dongdamen Night Market and Hualien Cultural & Creative Industries Park.

Family-Friendly Amenities
With a children’s playroom and spacious guestrooms, families can enjoy a comfortable stay at Arsma Hotel.

Diverse Dining Options
Indulge in a delicious breakfast spread featuring local and western delicacies, or explore nearby eateries for authentic culinary experiences.

Experience convenience and comfort at Arsma Hotel - book your stay now for a memorable visit to Hualien!

Important information:

Except on Chinese New Year, the property provides chargeable airport shuttle service. Guests who wish to use the service are kindly requested to inform the property in advance. Contact details can be found on your booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HUN

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 397 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 8.91
乾龍 solo_traveller tw
10
Pros:

飯店提供下午茶與宵夜真的很加分

Cons:

沒有

2026-07-25 via Nuitee
I
I Wen family_with_children tw
9
2026-07-25 via Nuitee
民宗 family_with_children tw
10
2026-07-25 via Nuitee
S
SHU JU couple tw
7
Pros:

飯店位置近東大門夜市,附近也有伴手禮門市,很方便。

Cons:

被安排的房間是為身障人士設計的,空礦的浴室跟訂房時選擇的標準雙人房不同,讓行動自如的我們住起來不大舒服,仔細看過訂房記錄但沒發現任何線索提到會被分配到特殊房間。

2026-07-22 via Nuitee
M
Mac solo_traveller tw
10
2026-07-21 via Nuitee
睿媛 family_with_children tw
10
Pros:

親子友善 、迎賓有下午茶、晚上有宵夜、早餐菜色多又好吃,有遊戲室還有健身房可以借桌球拍使用,能住到如此豐富的飯店度過美好的假期👍

2026-07-21 via Nuitee
Y
yueh fen couple tw
10
2026-07-20 via Nuitee
solo_traveller tw
9
2026-07-19 via Nuitee
H
HIROKAZU solo_traveller jp
8
2026-07-19 via Nuitee
希睿 family_with_children tw
7
2026-07-19 via Nuitee
姿佑 family_with_children tw
9
2026-07-17 via Nuitee
舜誠 couple tw
7
冷氣要冷要很久
Pros:

服務人員的態度

Cons:

冷氣

2026-07-17 via Nuitee
Y
yao solo_traveller tw
10
2026-07-16 via Nuitee
家瑋 family_with_children tw
10
2026-07-16 via Nuitee
J
Jasper solo_traveller tw
8
每天晚上9到10:30可以在1樓領取宵夜 四神湯很好喝
Pros:

飯店大門往外走幾分鐘就可以到東大門夜市
逛夜市的旅客地點很有優勢
台11線一路到花蓮市之後到飯店也非常方便

2026-07-15 via Nuitee
C
Christine solo_traveller fr
9
Pros:

Un accueil efficace et arrangeant dans un contexte fe typhon!
Chambre confortable et très propre

Cons:

Ras

2026-07-12 via Nuitee
solo_traveller tw
10
2026-07-12 via Nuitee
開元 couple tw
9
2026-07-09 via Nuitee
連展慶 family_with_children tw
9
2026-07-08 via Nuitee
國華 couple tw
8
2026-07-08 via Nuitee