Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Tasty breakfast
Cons:
Rooms are outdated
Cleanliness issues

Categories

Cleanliness
7.94
Some reviews mention damages and lack of proper maintenance in rooms.
Service
9.41
Staff are described as friendly and helpful in multiple reviews.
Location
9.45
Several reviews highlight the great proximity to night markets and convenience.
Room Quality
7.4
Many rooms are noted as old and run down, requiring updates.
Amenities
8.93
Facilities like the breakfast and afternoon tea are well-received.
Value for Money
8.89
Overall pricing is considered high for the quality of the rooms.
Food and Beverage
9.44
Breakfast is highly praised across multiple reviews.
Overall Experience
8.91
Mixed feelings due to some room conditions but overall positive experiences mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:10

Property Description

Central Location
Located in the heart of Hualien city centre, Arsma Hotel offers easy access to popular attractions like Dongdamen Night Market and Hualien Cultural & Creative Industries Park.

Family-Friendly Amenities
With a children’s playroom and spacious guestrooms, families can enjoy a comfortable stay at Arsma Hotel.

Diverse Dining Options
Indulge in a delicious breakfast spread featuring local and western delicacies, or explore nearby eateries for authentic culinary experiences.

Experience convenience and comfort at Arsma Hotel - book your stay now for a memorable visit to Hualien!

Important information:

Except on Chinese New Year, the property provides chargeable airport shuttle service. Guests who wish to use the service are kindly requested to inform the property in advance. Contact details can be found on your booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HUN

Location

Guest Reviews

8.8
Based on 470 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 8.91
G
Garrett Sonoda • family_with_children • us
10
2026-11-07 • via Nuitee
秀明 • couple • tw
9
2026-11-06 • via Nuitee
M
marta • couple • es
8
Pros:

Habitació ample amb vista al mar (lluny). Ben situat per anar a sopar i a mercats. De l’estació millor anar-hi amb taxi però és ràpid i barat.
En general una bona relació qualitat.

Cons:

Tot be

2026-11-04 • via Nuitee
W
Wen Chang • family_with_children • tw
8
Pros:

地點很好。飯店一樓大廳的裝置很用心。

Cons:

地下停車場的出口車牌辨識 跟 顯示的標語，令人混淆。

2026-11-03 • via Nuitee
Y
Yihsi • family_with_children • tw
8
2026-11-02 • via Nuitee
J
JackyChou • family_with_children • tw
8
2026-11-01 • via Nuitee
P
Pin-yu • extended_group • tw
7
2026-10-28 • via Nuitee
Y
y-o • extended_group • tw
9
2026-10-26 • via Nuitee
省偉 • family_with_children • tw
8
2026-10-21 • via Nuitee
語芹 • couple • tw
9
2026-10-20 • via Nuitee
T
Triin • couple • ee
9
2026-10-18 • via Nuitee
玟蓉 • extended_group • tw
10
2026-10-17 • via Nuitee
Y
YiNing • extended_group • tw
7
2026-10-17 • via Nuitee
T
Ting Tzung • couple • tw
9
Pros:

沒想到提供很多服務，令人驚艷！

2026-10-16 • via Nuitee
B
BoWei • family_with_children • tw
3
Pros:

早餐豐富，地點好，遊戲是整理得還不錯

Cons:

育兒設備缺漏，第一晚沒有嬰兒床，第二碗嬰兒床過於老舊
早餐兒童座椅非常不足
當天到下午六點多還沒有進行房務打掃

2026-10-16 • via Nuitee
P
Perry Alexander • solo_traveller • nz
8
A Great Place to Stay
Pros:

A well appointed, comfortable and clean hotel that's well located - within easy walking distance of the great Night Market and other eateries and shops. The added bonus of a free daily afternoon tea, with all sorts of yummy delicacies was a nice surprise - and there was also a free late night snack available (I didn't partake though).

Cons:

Given the lovely pastries on offer at the afternoon tea I had high expectations of the breakfast - only to be sorely disappointed - the western offerings were very sparse, no cereals on offer at all, so really I was limited to toast with a fried egg (that had been sitting under a not very hot light for ages) . . .

2026-10-15 • via Nuitee
家棟 • family_with_children • tw
10
2026-10-14 • via Nuitee
C
chen • family_with_children • il
9
Pros:

It’s a really nice hotel, we stayed for a very short time but it answered all our needs

Cons:

Sadly the parking spot next to the hotel was full so we had to go to another parking..

2026-10-11 • via Nuitee
尤紋 • couple • tw
10
2026-10-11 • via Nuitee
L
LIANG HUA • extended_group • tw
8
Pros:

房間大又整潔

Cons:

櫃台人員較少，需要排隊等候。

2026-10-10 • via Nuitee