Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Strategic location
Good food options
Cons:
Cleanliness issues
Outdated facilities
High prices

Categories

Cleanliness
7.41
Multiple reviews indicate the property needs refurbishment and has cleanliness concerns in bathrooms.
Service
8.88
Staff were often described as friendly and accommodating despite some issues.
Location
8.92
The hotel's location is frequently praised as strategic and convenient.
Room Quality
7.87
Rooms reported to be a bit outdated and in need of maintenance.
Amenities
8.4
Amenities were positively noted, but some concerns about facilities being outdated.
Value for Money
7.36
Many reviews indicate that the hotel is seen as overpriced for the quality offered.
Food and Beverage
7.91
Food quality received mixed reviews, with some positive mentions and notable criticisms.
Overall Experience
8.88
Overall a pleasant experience for many, but marred by certain specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:23

Property Description

Luxurious Accommodation
The 4-star Mount Meru Hotel offers elegant and spacious rooms with modern amenities, including air conditioning, TV, minibar, and safe. The Executive and Presidential Suites provide extra comfort and stunning views of the garden and pool.

Relaxation and Dining
Guests can enjoy a delicious breakfast buffet and dine at the hotel's two restaurants or grab a light meal at the café. For relaxation, indulge in massages and beauty treatments at the spa and wellness centre, or take a refreshing dip in the outdoor pool.

Convenience and Services
With a fitness centre, 24-hour front desk, concierge services, and meeting facilities, Mount Meru Hotel ensures a convenient and comfortable stay for all guests. Explore the nearby Arusha Golf Course or take advantage of the tour desk to discover the surrounding area.

Book now for an unforgettable stay at Mount Meru Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JRO

Location

Guest Reviews

8.2
Based on 561 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 8.88
J
john • solo_traveller • ke
4
Used to be an excellent hotel but...
Pros:

Location and view from the 6th floor was excellent.
Last visited the hotel about 10 years ago.

Cons:

1. Room service food was terrible. Complained but nothing was done about it.
2. Breakfast food items was below expectations. Egg station did seem to know what she was doing
3. Cleaning of rooms was terrible.

2026-08-26 • via Nuitee
H
Hayatudeen • solo_traveller • ng
8
2026-08-26 • via Nuitee
K
Kevin • solo_traveller • za
8
All in all still a very nice hotel to stay at. Staff are great and the food and beverage manager is awesome. A renovatio
Pros:

Great location, very neat gardens.

Cons:

Rooms are due for an upgrade. Restaurant menus are a bit limited.

2026-08-25 • via Nuitee
E
Edson • solo_traveller • tz
9
2026-08-25 • via Nuitee
E
Evert • couple • nl
7
Teleurstellend dat de hotelgasten zoveel last hebben van zo n even, zwembad was ook vaak gesloten ervoor
Pros:

ontbijd en kamer

Cons:

Een groot event tijdens mijn verblijf en alles moest daarvoor wijken.Mensen sliepen overdag op de banken in de publieke ruimte s . S morgens voor 7 uur harde muziek beneden in de tuin

2026-08-24 • via Nuitee
Z
Zacharia • couple • ca
4
i wont go back next time
Pros:

Breakfast

Cons:

room is small bathroom is very very bad

2026-08-22 • via Nuitee
J
Jenny • solo_traveller • us
10
Beautiful grounds and amazing staff
Pros:

It was gorgeous. Lush lawns and a really good buffet breakfast. Staff were so kind and friendly.

Cons:

The ac kept turning off and resetting itself, but it wasn’t really necessary.

2026-08-21 • via Nuitee
E
Emma Mudolo • family_with_children • zm
10
2026-08-19 • via Nuitee
M
Mariska • family_with_children • us
10
Pros:

Amazing

2026-08-17 • via Nuitee
J
John • solo_traveller • tz
9
2026-08-17 • via Nuitee
O
Olaf • solo_traveller • tz
7
Good
Pros:

Beautifull location. The staff is very helpfull. Clean rooms.

Cons:

The combination shower in bath is far from perfect.

2026-08-10 • via Nuitee
C
Cemal • couple • ke
7
Fiyata gore normal konum harika cokta bır alternatif yok
Pros:

Konumunu

Cons:

Yemekler alakart cok kotu

2026-08-10 • via Nuitee
P
Pedro Ángel • solo_traveller • es
9
Clasico hotel en Arusha . Céntrico y moderno. Muy buena gente trabaja allí.
Pros:

La atención especial de Emmanuel, ofreciendo un servicio excepcional a las necesidades específicas que pedí. Asante sana

Cons:

Nada en especial ...

2026-08-09 • via Nuitee
C
Cohen • couple • il
10
Pros:

צוות מדהים עושים שהכל יהיה בנוח
הליכה נוחה ויחסית קצרה לבית חב״ד (בערך 10 דקות) לדעתי המלון הכי טוב במרחק הליכה
בריכה מדהימה היה קצת קריר אבל עדיין היינו במיטות שיזוף
אוכלים כשר אבל בחדר אוכל הביאו לנו הכל חדפ ודאגו שיהיה לנו נוח

2026-08-08 • via Nuitee
I
Iman El Karmi • solo_traveller • it
10
Pros:

The hotel is amazing

2026-08-06 • via Nuitee
C
Chamsou • solo_traveller • fr
9
Pros:

Great location. Nice facilities

Cons:

The price i paid was too high.

2026-08-02 • via Nuitee
מועלם • solo_traveller • il
8
Pros:

מיקום מעולה! צוות מקסים

2026-07-25 • via Nuitee
D
Darren • solo_traveller • au
10
2026-07-24 • via Nuitee
H
HUSSEIN • solo_traveller • ng
9
2026-07-24 • via Nuitee
J
Julius Nyaribari • solo_traveller • ke
10
2026-07-21 • via Nuitee