Garden Inn, Penang

Hotels
7.7 (609 reviews)
41, Anson Road , George Town , my
+60 4-228 4567

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Central location
Clean and tidy rooms
Friendly staff
Value for money
Cons:
Noise issues from adjacent rooms
Inconsistent cleanliness
Amenities could be improved

Categories

Cleanliness
6.58
Room was clean but some reviews mentioned issues with cleanliness.
Service
8.57
Friendly front service and accommodating staff were positively highlighted.
Location
8.57
Central location mentioned as a pro in multiple reviews.
Room Quality
7.08
Rooms are spacious and comfortable, albeit some reported noise issues.
Amenities
7.58
Provided basic amenities, but some guests requested improvements.
Value for Money
8.07
Generally regarded as fair value for what is offered.
Food and Beverage
7.08
Limited comments on food, but no major negatives noted.
Overall Experience
8.07
Overall experience is good, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:38

Property Description

Convenient Location
Situated near popular attractions like Northam Beach and Penang Times Square.

Comfortable Rooms
Air-conditioned rooms with city views, flat-screen TV, and free WiFi for a relaxing stay.

Multilingual Staff
Friendly staff fluent in Mandarin, English, Malay, and Chinese available 24/7 for your assistance.

Book now for a memorable stay at Garden Inn, Penang with a variety of amenities and a welcoming atmosphere.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that effective 1 June 2014, the Penang City Council will be imposing a local government fee of MYR 2 per room per night payable at the hotel for all bookings including all prior reservations made.Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

7.7
Based on 609 reviews
Cleanliness: 6.58
Service: 8.57
Location: 8.57
Room Quality: 7.08
Amenities: 7.58
Value for Money: 8.07
Food and Beverage: 7.08
Overall Experience: 8.07
A
Abdullah • solo_traveller • my
7
2026-08-26 • via Nuitee
E
Erza • couple • my
7
2026-08-25 • via Nuitee
Z
Zhao Ee • family_with_children • my
7
2026-08-24 • via Nuitee
A
Anuar • couple • my
10
2026-08-23 • via Nuitee
U
Ujang • extended_group • my
9
.
Pros:

Good

Cons:

Nothing

2026-08-23 • via Nuitee
H
Hau Lik • couple • my
7
Quick & plain stay. Not for the aged.
Pros:

Great location next to Old Winston Foodcourt. Lift was reliable. Ample parking. Staff available round the clock. Not bad for economy accommodation in Penang.

Cons:

Facility lack handrails for steps. Shower / toilet tiles can be very slippery esp when wet. No floor towels. Soundproofing not great and lift bell distracting late night. TV doesn't work properly. Allocated roofview room although not full

2026-08-21 • via Nuitee
K
kang • extended_group • my
5
Pros:

酒店没有早餐服务，但离开酒店不远有foodcount,这是挺方便

Cons:

出行前以电话提问有关房间状况却没人回应

2026-08-21 • via Nuitee
B
Bobby • couple • my
7
Pros:

Good location nearby to eateri

Cons:

niil

2026-08-11 • via Nuitee
T
TJIN MIN • solo_traveller • id
8
2026-08-10 • via Nuitee
H
HJH MARIANI • couple • bn
3
sangat sederhana. tidak banyak kemudahan disediakan seperti sterika, hairdrayer dan air botol.
Cons:

1. Kebersihan keseluruhan perlu ditingkatkan. cadar katil dan tuala mandi tidak memuaskan - agak kotor

2026-08-09 • via Nuitee
A
Apit • couple • my
10
2026-08-02 • via Nuitee
A
Augustine • solo_traveller • my
4
2026-07-22 • via Nuitee
S
Saint-Genez • solo_traveller • ch
3
2026-07-20 • via Nuitee
F
FELIX • couple • my
8
2026-06-30 • via Nuitee
F
FELIX • couple • my
8
Pros:

Plenty Room Size & Cozy lobby

Cons:

Can provide Hair Blower in the room, easy after bath

2026-06-30 • via Nuitee
H
Hezeri • solo_traveller • my
8
2026-06-28 • via Nuitee
N
nurmunawarah • solo_traveller • my
5
2026-06-26 • via Nuitee
B
bagawati • solo_traveller • my
8
2026-06-23 • via Nuitee
M
Muhammad hafiz syafwan • couple • my
10
2026-06-18 • via Nuitee
N
Noor Haty • solo_traveller • my
7
2026-06-17 • via Nuitee