Radisson Cartagena Ocean Pavillion Hotel

Hotels
•
Choice Hotels International
8.8 (141 reviews)
Carrera 9 #22-850, Cartagena, Bolivar, 130002 , Cartagena , CO
57-605-6930505

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Facilities

Free breakfast
Full-service spa
Fitness facilities
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
See all facilities

Review Highlights

Pros:
Beautiful amenities
Friendly staff
Great location
Excellent service
Cons:
Beach access issues
Room cleanliness concerns
Slow restaurant service

Categories

Cleanliness
8.24
Needs improvement as noted by guests regarding room cleanliness and towel odor.
Service
9.21
Guests praised the friendly and attentive service from the staff.
Location
9.05
Great location near the airport and tourist spots, but beach accessibility was an issue.
Room Quality
8.7
Rooms are generally well maintained but showing signs of aging.
Amenities
8.73
Amenities are good, but some guests had issues with the beach and towels.
Value for Money
8.69
Overall a good property to stay, worth a second visit.
Food and Beverage
8.74
Buffet breakfast was well-received with many options.
Overall Experience
9.01
Positive experience overall, with highlights on the service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:14

Property Description

Escape to paradise at Radisson Cartagena Ocean Pavillion Hotel, where luxury meets coastal charm.

Indulgent Spa Experiences
Relax and rejuvenate at our full-service spa, offering tailored massages, body treatments, and refreshing facials. Your wellness retreat awaits!

Culinary Delights
Savor the flavors of the Caribbean at Palenques restaurant or enjoy a drink at one of our three vibrant bars. Plus, start your day with a complimentary full breakfast served daily.

Ideal for Events
With over 11,000 square feet of flexible conference space and a 24-hour business center, we are perfect for both meetings and special occasions. Take advantage of our convenient airport shuttle service and free self-parking.

Book your unforgettable stay today and experience the best of Cartagena!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 7:30 AM to 8:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

See all policies

Location

Guest Reviews

8.8
Based on 141 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.05
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 9.01
D
Diego Alejandro • solo_traveller • co
10
Pros:

La atencion

2026-05-27 • via Nuitee
A
Alba • couple • us
10
Pros:

Buffet breakfast was great, had a very good variety to please everyone.

Cons:

n/a

2026-05-27 • via Nuitee
J
JULIAN ERNESTO • couple • co
9
confortable y calida
Pros:

muy bueno y completo el desayuno. NOs parecieron muy amables los meseros y en general todo el personal es calido y muy servicial .

Cons:

Creo que en la piscina puede haber mas sombrillas asociadas a las asoleadoras

2026-05-26 • via Nuitee
S
sallyanne • couple • gb
7
2026-05-26 • via Nuitee
E
Eu • solo_traveller • sv
8
2026-05-25 • via Nuitee
V
Vivian • couple • co
10
Pros:

Es perfecto 👌

2026-05-24 • via Nuitee
Y
Yepes • family_with_children • co
8
2026-05-22 • via Nuitee
A
ANGELA • extended_group • co
10
Tranquilidad total
Pros:

El personal es muy amable con buena actitud

Cons:

La canasta del baño tiene dañado el pedal para abrirla

2026-05-19 • via Nuitee
L
Luis • family_with_children • co
9
2026-05-19 • via Nuitee
L
lizeth • family_with_children • co
10
2026-05-19 • via Nuitee
J
Juan Camilo • family_with_children • co
4
Pros:

Las habitaciones son cómodas y limpias

Cons:

Mala relacion calidad precio. Muy caro para lo que ofrece . Piscina pequeña y congestionada. No hay servicios a la playa. Desayuno congestionado y lento . No lo recomendaria

2026-05-18 • via Nuitee
B
Brenda • extended_group • co
10
2026-05-18 • via Nuitee
N
Natalia • extended_group • co
9
2026-05-17 • via Nuitee
L
Laura • family_with_children • co
3
This is a 3 star hotel. Not so good as promoted.
Pros:

The bed and the location.

Cons:

The room had an old air conditioner, not for an expensive hotel. Food was not good and expensive. The beach in front is not safe .

2026-05-11 • via Nuitee
R
roflorez2 • solo_traveller • co
9
Pros:

Els erviixo y que tengan buena actitud para darte la habitación un poco antes es maravilloso

2026-05-10 • via Nuitee
C
Cardona Páez • solo_traveller • co
9
Pros:

Las instalaciones

Cons:

Acceso a la playa

2026-05-09 • via Nuitee
C
Camilo • couple • co
8
Normal
Cons:

La comida del desayuno regular

2026-05-08 • via Nuitee
H
Hayuxia • couple • us
7
2026-05-07 • via Nuitee
T
Tarcisio • extended_group • hu
10
Excelente hotel com ótimas áreas de lazer, farto café da manhã e profissionais muito gentis. Recomendo muito! O restaura
Pros:

das áreas de lazer, dos funcionários, do café da manhã!

Cons:

Não tem muitas opções perto, mas não atrapalha em nada!

2026-05-07 • via Nuitee
L
LEIDY PATRICIA • family_with_children • co
10
Pros:

Es súper cómodo y está ubicado en una zona muy segura, las playas son muy tranquilas para ir con niños, el restaurante tiene un menú muy amplio y su comida es deliciosa!

2026-05-06 • via Nuitee