Quest on Durham

Hotels
•
Quest Apartment Hotels
8 (1401 reviews)
6 Durham Street , Tauranga , nz

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
helpful staff
clean and comfortable rooms
great location
Cons:
poor service experiences
unpleasant encounters
construction noise

Categories

Cleanliness
6.89
Several reviews mentioned dirt and outdated decor.
Service
8.86
Staff were helpful in multiple reviews, but one review mentioned poor service.
Location
8.9
Location received positive feedback for its convenience and accessibility.
Room Quality
7.85
Overall comfort noted, but with some complaints about beds and decor.
Amenities
7.88
Amenities were generally praised, but some lacked completeness.
Value for Money
7.84
Mixed reviews about pricing relative to the quality offered.
Food and Beverage
7.89
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.86
Generally positive, with a few negative incidents noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:44

Property Description

Luxurious Serviced Apartments
Experience the epitome of comfort and convenience at Quest on Durham in Tauranga. Our 29 fully self-contained serviced apartments offer a range of studio, one, two, and three-bedroom options, each equipped with a kitchenette, laundry facilities, and modern amenities.

Prime Location and Nearby Attractions
Situated just minutes away from Tauranga’s shopping hub, dining spots, and entertainment venues, Quest on Durham is the ideal base for exploring the city. With popular attractions like the Tauranga Art Gallery and Bay Court Theatre within walking distance, you'll be at the heart of the action.

Additional Services and Amenities
Indulge in our complimentary unlimited WiFi, relax in the on-site gym and sauna, and make use of secure underground parking for a worry-free stay. Take advantage of our breakfast packs and charge back service from nearby restaurants for added convenience.

Book your stay at Quest on Durham today and elevate your Tauranga experience to new heights!

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Quest on Durham only operates the ground and first floor of the Kingview Towers.

Please note, housekeeping service is not available on Sundays and Public Holidays.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TRG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for NZD 15 per person per night when using an available cot.
    Children up to and including 11 years old stay for NZD 25 per person per night when using an existing bed.
    Children up to and including 5 years old stay for NZD 20 per person per night when using an available extra bed.
    People 6 years old and over stay for NZD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 15 per day.

Location

Guest Reviews

8
Based on 1401 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
S
Sarah A. • family_with_children • nz
9
2026-07-25 • via Nuitee
C
Cleo • solo_traveller • nz
9
2026-07-23 • via Nuitee
D
David • solo_traveller • nz
5
not a very good value for money. The hotel room needs upgrade and attention
Pros:

close to restaurants, nothing else

Cons:

room smells like dog has been in the room.
carpet needs cleaning. socks get dirty.
no sports , movies in the TV.
TV so hard to operate and TV lags
walls have marks, shower so slow to pour water out.

2026-07-23 • via Nuitee
H
Hansen • solo_traveller • nz
10
2026-07-20 • via Nuitee
K
Kate • solo_traveller • nz
7
Pros:

Helpful staff

2026-07-19 • via Nuitee
J
Jocelyn • extended_group • nz
8
2026-07-10 • via Nuitee
N
Nigel • solo_traveller • nz
7
Pros:

Tge space of apartment and location

Cons:

The car park and having to pay for it

2026-07-06 • via Nuitee
M
Martina • solo_traveller • nz
5
Good value for money but I would have chosen a different place next time.
Pros:

Good walking distance to town, good size of apartment, well equipped kitchen.

Cons:

The cleaning team definitely does not have an eye for detail. There was a used bar of soap in shower left from previous occupant, dusty areas throughout the rooms, breadcrumbs in the cupboard.
I was the only (female) occupant and I was allocated to ground floor rooms - I did not feel quite safe. Yes I could have asked for a different room but by the time I walked back to reception, the receptionist was gone.

2026-07-05 • via Nuitee
A
Ashley • couple • nz
10
Thank you.
Pros:

Loved it!

Cons:

Nil

2026-07-04 • via Nuitee
S
Sandy • solo_traveller • nz
7
2026-06-24 • via Nuitee
P
Phil • solo_traveller • nz
5
was average
Pros:

the location was ok-

Cons:

the room - opened out onto a building site- was never told this was the type of room with a view - should have been more informed - also the BATH did not work properly -

2026-06-23 • via Nuitee
K
Kay • solo_traveller • nz
10
2026-06-20 • via Nuitee
A
Andrew • solo_traveller • nz
7
2026-06-15 • via Nuitee
A
Ana • solo_traveller • au
10
2026-06-14 • via Nuitee
N
Nahiwi • couple • nz
10
2026-06-03 • via Nuitee
A
Amanda • couple • nz
5
Just okay
Pros:

Good size room.

Cons:

Very old towels, rooms need to be updated.
LOTS of marks on the walls.

2026-05-24 • via Nuitee
B
Barun • extended_group • nz
10
2026-05-22 • via Nuitee
O
Oliver • couple • nz
7
2026-05-21 • via Nuitee
H
Henman • family_with_children • nz
8
2026-05-17 • via Nuitee
P
Pania • couple • nz
10
Pros:

Location is perfect.

Cons:

Clean cosy and spacious.

2026-05-17 • via Nuitee