Hampton by Hilton London Gatwick Airport

Hotels
Hampton Inn
8.4 (20000 reviews)
Longbridge House, North Terminal, Gatwick Airport , Horley , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean
Great location
Comfortable rooms
Cons:
Limited food options
Parking fees
Cold bedroom

Categories

Cleanliness
8.21
Clean rooms mentioned positively, but one review noted a cold bedroom.
Service
8.98
Staff described as super friendly and helpful, providing a fun atmosphere.
Location
9.02
Excellent location for early flights and convenient access to the airport.
Room Quality
8.47
Rooms considered comfortable with positive remarks on aesthetics.
Amenities
8.4
Amenities considered good, though some noted a lack of extra phone chargers.
Value for Money
7.96
Mixed reviews concerning extra costs for parking.
Food and Beverage
7.81
Food received some criticism for being basic with limited options.
Overall Experience
8.38
Customers generally satisfied with their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:40

Property Description

Convenient Location

Directly connected to Gatwick Airport’s North Terminal, Hampton by Hilton London Gatwick Airport offers high-quality hotel accommodation. Easily accessible from the South Terminal and Gatwick Airport Train Station, with services to central London in 30 minutes.

Comfortable Rooms

The air-conditioned rooms are equipped with modern amenities such as a flat-screen TV, laptop safe, and tea/coffee facilities. Guests can enjoy en suite facilities with a shower and some rooms even feature a relaxing bath tub.

Complimentary Breakfast

Start your day right with a complimentary continental breakfast served from 04:00, with hot breakfast options available from 06:00.

Book your stay at Hampton by Hilton London Gatwick Airport for a seamless travel experience.

Important information:

For guests without pre-booked parking with us, please access hotel via Gatwick North Terminal - this includes drop-offs (charged £10.00 as per Gatwick's tariff). The hotel entrance is inside the North Terminal 1st Floor Level, towards the far righ-hand side of the Easyjet bag drop area. Entry to the Mid Stay Car Park 7 will incur charges.

Due to airport security reasons, the hotel will not be able to accept or store any postage, sporting or event tickets, parcels or store luggage prior to arrival or upon departure.

Guests are required to show a photo identification and credit card upon check-in.

Guests under the age of 18 can only check-in if accompanied by an adult throughout the stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 60 per day.

Location

Guest Reviews

8.4
Based on 20000 reviews
Cleanliness: 8.21
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8.4
Value for Money: 7.96
Food and Beverage: 7.81
Overall Experience: 8.38
R
Roy solo_traveller gb
5
2026-07-04 via Nuitee
H
Hilde extended_group no
9
2026-07-04 via Nuitee
N
Nabeelah family_with_children gb
10
2026-07-04 via Nuitee
M
melanie couple au
7
Good stay if early flight
Pros:

Location , helpful staff, early check in, comfortable room, bed and shower

Cons:

Breakfast food quality wasn’t good even though the staff were excellent

2026-07-04 via Nuitee
C
Chris couple gb
9
Pros:

Location to the airport .

2026-07-04 via Nuitee
M
Martin family_with_children gb
10
Great room, and the location being next to Easyjet's check-in was perfect.
Pros:

Great room, and the location being next to Easyjet's check-in was perfect.

Cons:

The beds were not very comfortable, but OK for a sleep before an early flight.

2026-07-04 via Nuitee
M
MARILYNE solo_traveller fr
10
Chambre spacieuse et acces direct Terminal Nord
Pros:

Personnel souriant
Chambre et salle de bain spacieuse, bien équipée, produits hygiène de base , café, thé...
Petit déjeuner copieux à partir de 4h.
Oeuf, bacon, saucisses servis à partir de 6h.
Et l'accès direct au Terminal nord est un vrai plus.
Je recommande vivement

Cons:

Rien

2026-07-04 via Nuitee
A
ali solo_traveller gb
3
Choose another option. It's not a Hilton hotel
Pros:

The location

Cons:

The sealed windows, the heat of the room, the food on offer in the bar, the aweful nights sleep& the bar chatges.

2026-07-03 via Nuitee
F
Fergal couple ie
7
Exceptional location and very polite service
Pros:

Location and staff

Cons:

Food was just ok.

2026-07-03 via Nuitee
M
Michael couple au
8
2026-07-03 via Nuitee
S
Sayaka solo_traveller jp
10
Direct to a flight
Pros:

Gatwick空港のバゲージドロップオフのフロアに直結で、早朝のフライトへのアクセスが素晴らしかった。あと、とにかく広い。

Cons:

無いです。

2026-07-03 via Nuitee
M
Milena couple gb
10
2026-07-03 via Nuitee
M
marilyn solo_traveller gb
10
The room was exceptional, very clean and comfortable. Lovely thick towels.
Pros:

Breakfast was good, but not excepional... pre cooked bacon, sausages, egg, tomatoes... nice touch was the waffle maker where you could make your own fresh waffles.
The room was very clean, the bed was comfortable, I liked the big thick towels in the bathroom... and the shower worked well

Cons:

It would have been good to have a wider choice of evening meal, rather than a pub type food.

Couldnt get the room to cool down, thought id changed the tempriture, but when i woke up this morning it was up to 26 again!!

2026-07-03 via Nuitee
K
Kathleen family_with_children gb
1
They give booking.com customers crap rooms.
Pros:

Location is perfect-we have stayed there lots of times.

Cons:

Our room backed onto where the luggage handlers pulled in and out of and the windows were not sound proof. So after 3hrs of trying to sleep through it we left. Also someone’s kid was running backwards and forwards up the corridors pounding the floors. The sound in the hotel is not good. I’ve stayed in the hotel about 10x and the last two stays have been awful and coincidentally both have been booked though booking.com. Previously booked direct. So they obviously give booking.com their crap rooms.

2026-07-03 via Nuitee
C
Claire solo_traveller gb
9
Handy for Gatwick North
Pros:

2 mins from Gatwick North Terminal as I had early flight to Sicily

If your hungry and need fast food, hop on shuttle to South, walk through Hilton Hotel, cross the road carefully and there’s is KFC and McDonald’s next door

Bonus- free continental breakfast from 4am

Cons:

Only one lift was working to go to level 5

2026-07-03 via Nuitee
T
Tim solo_traveller gb
8
It met our needs.
Pros:

Great location for flights at a reasonable cost.

Cons:

Breakfast was poor. Food cooked and left to dry out.

2026-07-03 via Nuitee
N
N4513QEmariab Couples
4
Overpriced and unimpressed with customer service
Pros:

Never had any reason to complain before on previous stays at this hotel, until now. Arrived on a very hot day, when we went into our room it was unbearable as the windows don't open the heat was trapped and the air con took ages to work and only allowed the temperature in the room to go to 19 degrees. In other hotels I have stayed at including Premier Inn the air con will let you reduce the temperature to 17 degrees for a quicker cooling time. When I complained I felt dimissed, like you don't matter as a customer. The least I expected was some compensation, therefore I won't be booking with this hotel again.

2026-07-02 via Tripadvisor
F
FrequentFlier714273 Solo travel
10
Hampton by Hilton North Gatwick terminal
Pros:

Victoria was the perfect ambassador for the Hampton by Hilton brand. Upon my arrival she was polite, warm and welcoming. She quickly responded to the issue with my room key not working in the lift. I would recommend anyone who has to fly out of the North terminal at Gatwick to stay at this hotel.

2026-07-02 via Tripadvisor
L
Loraine solo_traveller gb
10
Pros:

Quiet room, friendly staff.

2026-07-02 via Nuitee
M
mark solo_traveller gb
1
Perfect for the airport and transfers .
Pros:

Very clean, very convenient for me at the time, food was nice , accessibility was great staff was exceptional, breakfast was amazing room was comfortable and clean , bathroom and shower was amazing. Will stay again for next trip

Cons:

Nothing!!

2026-07-02 via Nuitee