DoubleTree by Hilton Jakarta Kemayoran

Hotels
•
Doubletree by Hilton
8.7 (229 reviews)
Jl. Griya Utama Blok B No , Jakarta , Jakarta , id

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent service
Comfortable beds
Cons:
Traffic noise
Some staff training needed
Improvement in bar amenities

Categories

Cleanliness
8.13
Most guests found the hotel clean with notable mentions of clean rooms, although noise and maintenance issues were reported.
Service
9.1
Many reviews highlighted excellent service with staff praised for their helpfulness and responsiveness.
Location
8.44
Location was mentioned as convenient, however, some guests noted issues with traffic.
Room Quality
9.09
Guests reported comfortable beds, clean linen, and good room quality overall.
Amenities
8.62
Standard hotel amenities were reported, with some suggestions for improvement.
Value for Money
8.78
Generally perceived as good value for the quality provided.
Food and Beverage
8.63
Reviews expressed satisfaction with the breakfast and overall food quality.
Overall Experience
8.8
Overall positive experiences noted, with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:22

Property Description

Modern Accommodation with Convenient Location
Holiday Inn Jakarta Kemayoran offers a contemporary stay just a short distance from Dunia Fantasi amusement park. The hotel boasts an outdoor swimming pool, complimentary city shuttle, and direct access to Food Centrum for a convenient dining experience.

Comfortable Rooms with City Views
Each air-conditioned room features a flat-screen TV, electric kettle, and a sleek en suite bathroom with complimentary toiletries. Guests can enjoy stunning city views right from their rooms.

Dining Options and Leisure Facilities
Indulge in Indonesian and American cuisine at Botany Restaurant, or grab light bites and drinks at The Habitat lounge and Infinity pool bar. Additionally, guests can explore nearby dining options within a short walk from the hotel.

Book now for a memorable stay at Holiday Inn Jakarta Kemayoran!

Important information:

Our hotel is undergoing renovations in selected areas through 31 August 2026, including the swimming pool. The fitness center remains available at 2nd Floor-Next to the elevator. Thank you for your understanding.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 6 years old and over stay for Rp 544,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 229 reviews
Cleanliness: 8.13
Service: 9.1
Location: 8.44
Room Quality: 9.09
Amenities: 8.62
Value for Money: 8.78
Food and Beverage: 8.63
Overall Experience: 8.8
A
Abdullah • family_with_children • id
10
ممتاز جدا
Pros:

الفندق نظيف و جميل

Cons:

التفتيش زايد عن حده عند الباب نفس الضيوف ما اتغيروا يرجعوا يفتشوا مره ثانية

2026-05-30 • via Nuitee
M
Muhammet • couple • tr
10
Pros:

Konumu harka, kahvaltısını, çalışanlarının tavrını sevdim. Odalar çok temizdi.

2026-05-29 • via Nuitee
H
Hugo • solo_traveller • br
10
2026-05-28 • via Nuitee
M
Mohammad • solo_traveller • au
10
2026-05-27 • via Nuitee
A
Alexey • couple • ru
3
Pros:

Балкон

Cons:

Надо предупреждать о закрытом на ремонт бассейне!
Повесьте в коридор зеркало.
Почему в люксовом номере за такие деньги пустой минибар)?!

2026-05-26 • via Nuitee
H
Halah • couple • sa
10
This is not the first time in Double Tree By Hilton. I’ve been to the one in Kuala Lumpur but to be honest, this one is
Pros:

Everything was astonishing from the staff until the room atmosphere and special thanks to Eonike Santoso the receptionist for the kind and hospitality

Cons:

Nothing to be honest

2026-05-25 • via Nuitee
D
DIMITRIOS • solo_traveller • gr
10
2026-05-24 • via Nuitee
A
Anita • family_with_children • de
10
Perfect
Pros:

Das Frühstück

Cons:

Nichts

2026-05-17 • via Nuitee
K
Karen • solo_traveller • au
9
2026-05-16 • via Nuitee
M
Majid • solo_traveller • sa
10
Pros:

الاستقبال

Cons:

تلبية طلبات النزيل

2026-05-12 • via Nuitee
T
Thinesh Kumar Nair • extended_group • my
10
2026-05-07 • via Nuitee
J
Jack • couple • au
9
Wonderful
Pros:

Very clean, staff extremely friendly and accomodating

2026-05-04 • via Nuitee
A
Aye Khine Khine • solo_traveller • mm
10
Pros:

Very good service

Cons:

Yes

2026-05-02 • via Nuitee
S
Siu Siu • solo_traveller • hu
8
Pros:

The staff is very helpful and professional. The location is relatively quiet. The room was spacious.

Cons:

Not many restaurants and other facilities nearby.

2026-04-24 • via Nuitee
B
Bandar • couple • sa
10
بالمجمل كل شيء جميل وإقامة مريحة وأنصح به.
Pros:

الإقامة كانت مريحة جدًا، الفندق نظيف ومرتب، وتعامل الموظفين راقٍ ومتعاون. الموقع مناسب والخدمات ممتازة، والتجربة بشكل عام كانت جميلة.

Cons:

لا يوجد ملاحظات تُذكر، كل شيء كان جيد.

2026-04-21 • via Nuitee
Y
Yamachan • solo_traveller • jp
8
2026-04-20 • via Nuitee
A
Abker • family_with_children • sa
10
2026-04-14 • via Nuitee
S
syed taqeer hussain • couple • my
10
2026-04-14 • via Nuitee
R
Ratnakumar • couple • ae
10
2026-04-11 • via Nuitee
K
Khalidul • family_with_children • gb
10
2026-04-07 • via Nuitee