The Kings Arms Hotel

Hotels
7.8 (1952 reviews)
43 Hide Hill , Berwick-Upon-Tweed , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Great breakfast
Cons:
Cleanliness issues
Room maintenance problems
Some amenities need updates

Categories

Cleanliness
6.51
Some guests mentioned issues with cleanliness, such as dusty rooms and maintenance problems.
Service
8.48
Many reviews praised the friendliness and helpfulness of the staff.
Location
8.52
Guests appreciated the location, noting it was close to facilities.
Room Quality
6.97
Rooms were generally comfortable, but some reviews indicated issues with furnishings and heating.
Amenities
7.5
Amenities such as breakfast were positively noted, but some areas showed signs of wear.
Value for Money
7.96
Most reviewers felt the price was reasonable for the services received.
Food and Beverage
8.01
Food quality was generally well-reviewed, with some negative comments about limited options.
Overall Experience
8.48
Overall, guests had a positive experience, with a few reservations about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

Historic Charm: The Kings Arms Hotel, a favorite of famous personalities like Charles Dickens and The Beatles, offers a unique 18th-century experience in Berwick upon Tweed.

Elegant Accommodations: Enjoy stylish rooms with modern amenities including en suite bathrooms, complimentary toiletries, and tea/coffee facilities, ensuring a comfortable stay.

Convenient Location: Explore nearby attractions such as the iconic Alnwick Castle, featured in the Harry Potter films, just a 40-minute drive away. Don't miss out on visiting Paxton House and The Maltings Theatre and Cinema, both within easy reach of the hotel.

Ready to experience history and luxury at The Kings Arms Hotel? Book your stay now for an unforgettable getaway.

Important information:

The public areas leading to the Executive Rooms are under renovation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

7.8
Based on 1952 reviews
Cleanliness: 6.51
Service: 8.48
Location: 8.52
Room Quality: 6.97
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 8.48
C
Catherine couple gb
6
Disappointed in size of room, no light in shower so very dark. Bed also very soft.
Pros:

Location was good and food was excellent

Cons:

Newly refurbished but not too a good standard

2026-09-05 via Nuitee
J
Jonathan extended_group gb
7
Mid week stay, was decent value for money
Pros:

Great location

2026-09-05 via Nuitee
J
Jason couple gb
8
Second time of staying, would staying again if back in the area.
Pros:

Conveniently situated. Warm homely feel, very welcoming staff. Room comfy and nice soft bed.

Cons:

Feel mean saying it, it’s such a small grievance, but nowhere really to hang wet towels in the bathroom.

2026-09-04 via Nuitee
C
Carolin couple gb
8
Pros:

Breakfast was great.

2026-09-03 via Nuitee
M
Matthew solo_traveller gb
6
Pros:

The breakfast was excellent

Cons:

We had booked an executive room. The room was not ready on arrival. They then gave us a room with curtains hanging off rails, a window that wouldn't stay open and a bathroom that smelt of sewerage. No hairdryer or safe in the room. We asked to be moved the next morning and were given a much better room they said it was an upgrade?

2026-09-03 via Nuitee
M
Mike solo_traveller gb
10
Pros:

Breakfast and evening meal was excellent 👌

Cons:

More staff.

2026-09-01 via Nuitee
S
Stephen couple gb
9
2026-08-31 via Nuitee
C
Connie couple gb
4
Cons:

Booked a table at the restaurant for dinner and they didnt reserve a table.
The direct upstairs room seemed to have only floor boards or loose floor boards, so when somebody moved it sounded like the ceiling would come down.

2026-08-31 via Nuitee
M
Mrs Denise solo_traveller gb
10
Pros:

Staff very helpful.A special mention for Kerry on the desk & everywhere else,she never stopped! Nothing was any bother for other staff.All very cheerful & welcoming.They all deserve a bonus!!😃

Cons:

Nothing.

2026-08-31 via Nuitee
J
Julie couple gb
4
Comfortable but there needs to be better communication and maybe more staff for 3pm check ins so that one member of staf
Pros:

Hotel was lovely

Cons:

The main reception staff when we walked in were very short with me, we were told we couldn’t check in early which was fine but she was very stressed and quite rude with everyone waiting to check in at the same time. The toilet roll was wet in the room as were the towels. We were told it was 24 hour reception after explaining we would get back late from a concert in Edinburgh. When we got back to hotel all doors were locked and it was not just us there was other families who had been locked out. It took us over 15 minutes to get someone to answer the phone to let us in.

2026-08-31 via Nuitee
S
stefanie solo_traveller de
10
Wunderbare Unterkunft in zentraler Lage
Pros:

Das Haus liegt ganz zentral, aber ruhig. Das Zimmer war sehr groß und gut eingerichtet. Es hatte tolle Lampen und viel Stauraum. Das Personal war sehr freundlich und hilfsbereit. Das angeschlossene Restaurant ist ebenfalls sehr gut. Das Bett war sehr komfortabel, aber die Decke für eine Person viel zu groß.

Cons:

Das Bad war ziemlich kühl und die Temperatur ließ sich auch nicht regeln. Das Wlan war manchmal sehr schwach.

2026-08-31 via Nuitee
C
Chris solo_traveller gb
7
2026-08-30 via Nuitee
L
Lesley solo_traveller gb
8
Perfect
Pros:

The room was great and very comfortable

2026-08-30 via Nuitee
R
Robert solo_traveller gb
10
2026-08-30 via Nuitee
S
Sheena couple gb
9
We had a lovely stay at this historical inn. Close to all amenities and well worth a visit. Will definitely stay at this
Pros:

A mixture of old and modern.

Cons:

It was comfortable and within easy walking distance of amenities and attractions.

2026-08-30 via Nuitee
J
Jan couple nl
8
2026-08-29 via Nuitee
C
Christian couple gb
10
2026-08-29 via Nuitee
D
Davie solo_traveller gb
10
Pros:

Nice clean hotel, lovely breakfast and friendly staff

2026-08-29 via Nuitee
J
Jonathan couple gb
8
2026-08-28 via Nuitee
C
Colin extended_group gb
10
2026-08-25 via Nuitee