Hotel Unterinnerhof

Hotels
•
Independent
7.4 (119 reviews)
Oberplatten 13, Auna di Sotto, Renon, BZ, 39050 , Renon , IT
39-0471-365114

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Pets allowed

Facilities

Fireplace in lobby
Arcade/game room
Free WiFi
Terrace
Garden
Luggage storage
Sauna
Ski storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Great location
Cons:
Cleanliness issues
Small room size
Inconsistent value for money

Categories

Cleanliness
5.23
Cleanliness issues were highlighted, including dirty tables and the presence of flies.
Service
8.7
The staff was noted as friendly and helpful, contributing to a positive experience.
Location
8.24
Conveniently located for exploring the Dolomites, although access to sites requires driving.
Room Quality
6.69
Rooms are described as small and some amenities like the hairdryer were faulty.
Amenities
8.22
Good amenities including a pool, restaurant, and play areas for children.
Value for Money
7.18
Pricing might not reflect the quality expected for a three-star hotel.
Food and Beverage
7.23
Restaurant food was rated highly, but breakfast was criticized.
Overall Experience
7.7
Overall a good experience, marred by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:41

Property Description

Discover a rejuvenating getaway at Hotel Unterinnerhof, nestled in the breathtaking mountains of Renon.

Unwind and Refresh
Take a dip in our inviting outdoor pool or melt away your stress in the sauna. Whether you seek relaxation or recreation, we provide the perfect atmosphere for all.

Savor Culinary Delights
Indulge in exquisite meals at our on-site restaurant or enjoy light snacks at the cozy coffee shop. Don't forget to unwind with your favorite drink at the vibrant bar or poolside bar.

Comfort and Connectivity
Our well-appointed 27 guestrooms feature private balconies and LCD televisions to ensure your comfort. With complimentary Wi-Fi and cable programming, you'll feel right at home amidst nature's beauty.

Experience an unforgettable stay at Hotel Unterinnerhof—book your escape today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BZO

Property Policies

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 18

  • Covid

    Guests must provide proof of COVID-19 vaccination

See all policies

Location

Guest Reviews

7.4
Based on 119 reviews
Cleanliness: 5.23
Service: 8.7
Location: 8.24
Room Quality: 6.69
Amenities: 8.22
Value for Money: 7.18
Food and Beverage: 7.23
Overall Experience: 7.7
R
Ruben • solo_traveller • be
8
Pros:

Zeer vriendelijk personeel, dat altijd klaar staat om je te helpen met vragen of een lekker drankje te maken.

Cons:

Retro vibe, soms charmant soms kitsch.

2026-07-13 • via Nuitee
J
Jochen • solo_traveller • de
9
Können meine Frau und ich vorbehaltlos empfehlen!
Pros:

Vor allem die zauberhafte Umgebung sowie das nette und zuvorkommende Personal!

Cons:

Alles gut!

2026-07-09 • via Nuitee
C
Caroline • couple • at
9
Sehr nett, wir kommen wieder
Pros:

Ausgesprochen netter Empfang und sehr gutes Frühstück

2026-07-05 • via Nuitee
A
Amelie • couple • de
1
Cons:

Wir haben sie nicht gesehen, da wir in ein anderes, 40 Minuten entferntes Hotel verlegt wurden. Dieses hatte keinen Pool, wie wir ursprünglich gebucht hatten. Der Besitzer hatte kein Verständnis, dass das für uns einen Unstand bedeutet und wollte uns auch nicht entgegen kommen. Das andere Hotel war zwar okay aber der Weg und der Umgang hat uns nicht gefallen

2026-07-02 • via Nuitee
S
Susarah • couple • au
8
Owners very friendly and good service
Pros:

Beautiful scenery

Cons:

Did not know where to get off the bus. Went backwards and forwards on the bus

2026-06-30 • via Nuitee
B
Britt • couple • nl
8
het was gezellig met het personeel, lekker eten en mooi uitzicht
Pros:

de mensen waren enorm aardig, verder was alles schoon

Cons:

eigenlijk niks

2026-06-28 • via Nuitee
J
Jeannette • solo_traveller • de
3
Pros:

Die Lage hat uns gefallen

Cons:

Zimmer war sehr schmutzig. Im Bad waren die Ecken extrem schmutzig. Aus der Dusche kamen Ameise. Sehr viele fliegen usw. Steckdosen defekt bzw zerbrochen. Fön defekt. Bett sehr unbequem und knarrt sehr laut. Möbel sehr alt und verlebt.

2026-06-21 • via Nuitee
B
Bart • couple • nl
3
Teleurstellend en verbazingwekkend.
Pros:

Niets

Cons:

Lakens vies, handdoeken versleten en stuk, badkamer smerig, bed kraakte verschrikkelijk, stroom achterstallig onderhoud.

2026-06-20 • via Nuitee
J
johan • extended_group • nl
7
Pros:

Het is een eenvoudig hotel met kleine kamers en een verouderde inrichting.
Ligt rustig gelegen in de bergen heeft wel een klein buiten zwembad met daar ook stoelen om te kunnen zitten.
Wij zaggen dat ook lokale mensen daar pizza kwamen afhalen dus hebben wij besloten om pizza te eten zagen er goed uit en waren ook erg lekker.
De eigenaar en het personeel waren erg vriendelijk
En goede parkeer gelegenheid.
Ontbijt ook prima.

Cons:

Badkamer kan wel een opknap beurt gebruiken

2026-06-18 • via Nuitee
E
Emőke Krisztina • solo_traveller • hu
7
2026-06-15 • via Nuitee
F
Fladi62 • solo_traveller • ch
9
2026-06-14 • via Nuitee
J
jean louis • extended_group • fr
9
Convivial
Pros:

L’accueil et le gentillesse ! Très bon repas

Cons:

Rien

2026-06-13 • via Nuitee
B
Bertram • couple • de
7
Gerne wieder. Aber etwas günstiger zur Ausstattung wäre angebracht
Pros:

Die Lage ist sehr schön. Das Personal ist Nett

Cons:

Das Hotel hat seine besten Jahre gehabt.

2026-06-07 • via Nuitee
A
ANNA • couple • pl
8
Przepiękne widoki i kompetentna życzliwa obsługa
Pros:

Widok, obsługa

2026-06-06 • via Nuitee
A
a • extended_group • nl
8
Mooi hotel, prachtig gelegen en persoonlijke en goede ontvangst! Vriendelijk personeel en goed eten.
Pros:

De prachtige locatie met mooie, sfeervolle ruimtes en terras met prachtig uitzicht!

Cons:

Het bed kraakte nogal

2026-06-04 • via Nuitee
G
Gerhard • solo_traveller • at
8
2026-06-03 • via Nuitee
E
Elena • solo_traveller • it
7
Pros:

Personale sorridente, gentile, ci ha anche dato dei consigli per la città di Bolzano. Vista dalla camera stupenda. Piacevolissimo cenare in veranda e far colazione sempre con vista sulla valle, con pane appena sfornato! Buona varietà nel buffet, anche con frutta fresca. Parcheggio ampio, comodo e gratuito. Sono allergica alla polvere, e non ho avuto alcun problema in camera!

Cons:

Bagni piccoli, che andrebbero anche rimodernati. Assenza di bidet (ma siamo già quasi fuori Italia).

2026-06-03 • via Nuitee
P
Paula • family_with_children • nl
6
Het viel tegen waarvoor we geboekt hadden
Pros:

Het was een heerlijk bed.

Cons:

Veel achterstallig onderhoud. Zwembad was ijskoud en de speeltuin was slecht onderhouden.

2026-06-01 • via Nuitee
B
Bettina • extended_group • at
4
2026-05-16 • via Nuitee
H
Heike • solo_traveller • de
6
Kurzer Stop auf dem Weg nach Elba
Pros:

Sehr netter Empfang und Umgang mit den Gästen

Cons:

Ruhige Lage, nettes Personal

2026-05-10 • via Nuitee