Holiday Inn Express Hotel & Suites Huntsville West - Research Park by IHG

Hotels
•
Holiday Inn Express
9.3 (345 reviews)
2600 Old Fairway Road , Huntsville , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very friendly/helpful staff (named staff praised)
Excellent location near restaurants/stores
Clean rooms and fresh towels (reported by many)
Good/strong breakfast (frequent praise)
Comfortable facilities and pool availability
Cons:
Inconsistent breakfast quality (one report: raw bacon, cold eggs, tiny pancakes)
One report of a very dirty/gross room
Beds described as firm/hard by some guests
Narrow bathtub in at least one room
No EV charging stations available

Categories

Cleanliness
8.6
Most guests describe rooms and facilities as very clean, but at least one reviewer reported an extremely dirty room and poor breakfast area — mixed cleanliness overall.
Service
10
Consistently praised across many reviews: staff described as amazing, extremely helpful and friendly (several staff members named), attentive in breakfast area and at front desk.
Location
10
Repeatedly noted as excellent — convenient to restaurants, stores, and local locations; many guests specifically highlighted the great location.
Room Quality
9.3
Rooms generally fresh and clean with plenty of towels; some guests noted issues with firm/hard beds and a narrow tub, otherwise good room quality.
Amenities
9.5
Breakfast area and pool mentioned positively and staff supportive; one guest noted lack of EV charging stations and pool temperature uncertainty — generally strong amenities with a few gaps.
Value for Money
9.3
Standard quality for this hotel tier
Food and Beverage
7.7
Breakfast receives both strong praise (many say it was great) and a severe negative report (raw bacon, cold eggs, tiny pancakes); mixed-to-positive but notable inconsistency in breakfast quality.
Overall Experience
10
Overall guest sentiment is very positive with many stating they would stay again and praising staff and cleanliness; one significant negative outlier affects some perceptions but overall experience is excellent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Modern Rooms with Essential Amenities
Each room at the Huntsville Holiday Inn Express Hotel and Suites features a cable TV, microwave, and small refrigerator, along with coffee-making facilities and a dining area for added convenience.

Convenient Facilities for Business and Leisure
Guests can enjoy the outdoor pool, fitness centre, and free Wi-Fi during their stay. The business centre is perfect for catching up on work, while the launderette ensures a hassle-free visit.

Prime Location for Exploration
Located just minutes away from the US Space and Rocket Center, Von Braun Center, and Wade Mountain Nature Preserve, this hotel offers easy access to top attractions in Huntsville.

Book your stay at Holiday Inn Express Hotel and Suites Huntsville West Research Park for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HSV

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.3
Based on 345 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 9.3
Amenities: 9.5
Value for Money: 9.3
Food and Beverage: 7.7
Overall Experience: 10
M
Melissa L Miller • family_with_children • us
9
2026-10-29 • via Nuitee
A
Alfredda • solo_traveller • us
10
Pros:

My room and view was awesome

2026-10-12 • via Nuitee
D
Darlene • solo_traveller • us
8
Great stay ! Staff very good and breakfast was great
Pros:

Close to locations

2026-09-08 • via Nuitee
D
Daleah • couple • us
10
2026-09-07 • via Nuitee
I
Ivan • extended_group • us
10
2026-08-31 • via Nuitee
M
Mark • couple • us
10
2026-08-11 • via Nuitee
J
Jostinah • couple • ca
8
I had a great stay.
Pros:

The staff is amazing, the facilities are clean and my requests were met.

Cons:

The tub was too narrow.

2026-08-10 • via Nuitee
P
Patty • solo_traveller • us
10
Excellent location, great staff, wonderful breakfast.
Pros:

Staff
Location
Breakfast

2026-08-10 • via Nuitee
A
A’Keithia • couple • us
9
2026-08-02 • via Nuitee
L
Lisa • solo_traveller • us
1
If you are looking for a clean comfortable hotel with a good breakfast, don’t stay at this hotel!
Pros:

The day I left!

Cons:

It was the most disgusting hotel I have ever stayed in! And the breakfast! Omg! The bacon was raw! The eggs were cold, the pancakes were the size of a 50 cent piece! Our room was GROSS! Want me to continue

2026-07-23 • via Nuitee
L
Leslie • family_with_children • us
10
If we ever get the opportunity to go back to Huntsville we will definitely be staying there again!!!
Pros:

The staff were extremely helpful and friendly especially Ms Betty in the breakfast area and Ms Brenda up front. They were both so helpful and always welcoming and warm with a smile. Ms Betty was always at the ready when my 5 year old grandson came down for breakfast. She was so patient and kind. He looked for her every morning and was disappointed when she wasn’t there our last morning. When asked if the pool water was cold Ms Brenda said she wasn’t sure but if my grandson needed a warm towel when he got out she would bring him one. She also agreed to race him when he told her he could run faster than her. He did win😂 We really had an amazing experience. The room was always fresh and clean with plenty of clean towels!
The location was great with several places to eat without having to go far

Cons:

Nothing. The only thing I could possibly say was the bed was a little firm for my liking but that isn’t a big deal when everything else was so amazing! I did get a good nights sleep however!!

2026-07-20 • via Nuitee
T
Thomas • couple • us
10
2026-07-18 • via Nuitee
M
Melinda • couple • us
10
2026-07-15 • via Nuitee
D
Delilah • couple • us
10
2026-07-13 • via Nuitee
K
Kellie • family_with_children • us
10
2026-07-09 • via Nuitee
S
shawn • couple • us
7
It was decent, but my back was hurting when I woke up and so was my wife’s
Pros:

Breakfast was good. Staff was great.

Cons:

The bed was hard and uncomfortable

2026-07-04 • via Nuitee
K
Kam • extended_group • us
10
Pros:

It was clean and the staff was amazing. Everyone that we came in contact with was so friendly and helpful.

2026-06-28 • via Nuitee
L
LuckyMoFo • solo_traveller • us
10
Pros:

Very clean all over, best location, stores convenient to location

2026-06-26 • via Nuitee
L
LN • family_with_children • us
10
This was a great hotel stay will definitely chose them again when staying in the area.
Pros:

This was a great location, the staff was extremely nice especially the staff in the breakfast area she always went above and beyond.

Cons:

N/A

2026-06-22 • via Nuitee
A
Aimee • couple • us
9
Quick one night stay
Pros:

Great location. Very comfortable beds and clean facilities. Terrific breakfast bar.

Cons:

Nothing to say

2026-06-20 • via Nuitee