Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable amenities
Cons:
Room sizes may be small
Limited breakfast options for some

Categories

Cleanliness
8.75
Clean and well-maintained, but a few remarks on specific cleanliness issues.
Service
9.75
Staff is highly praised and attentive, indicating excellent service.
Location
9.25
Great location near the river and city attractions, with many positive mentions.
Room Quality
8.25
Rooms are cozy but some find them small for the price.
Amenities
9.25
Variety of rooms and lodges, with good amenities and a nice outdoor area.
Value for Money
8.75
Good value, but some opinions suggest improvements are needed in breakfast options.
Food and Beverage
8.75
Good breakfast options, though a few suggestions for more variety were noted.
Overall Experience
9.25
Overall positive experience with many customers expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:26

Property Description

Riverside Retreat with Diverse Accommodations

Luxurious Amenities for a Comfortable Stay

From flat-screen TVs to private balconies, each room at Hôtel Quai des Pontis is designed for your comfort. Enjoy free Wi-Fi, refrigerator, and microwave in every accommodation type. Need a quick bite? Request a dinner tray anytime.

Leisure and Convenience at Your Doorstep

Take a dip in the swimming pool, explore the city on a bike rented from the hotel, or enjoy free private parking. Just a short walk from Cognac's center, our riverside hotel offers both relaxation and convenience.

Ready to experience the charm of Cognac from the banks of the Charente River? Book your stay at Hôtel Quai des Pontis now.

Important information:

Reception opening hours:

Monday to Friday: 07:00 until 21:00 Saturday and Sunday: 8:00 to 12:00 and 14:00 to 18:00

Please contact the hotel in advance if you plan to arrive outside these hours.

Pets are allowed in the rooms on the ground floor at an extra cost of EUR 15 per day.
Please let us know if you are traveling with a pet.Swimming pool: Closed from Thu, Oct 1, 2026 until Sat, May 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BOD

Location

Guest Reviews

9
Based on 906 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
V
Veerle • family_with_children • be
10
Hier willen we zeker nog terugkomen!
Pros:

Prachtige locatie. Vlak bij het water, zwembad, heel mooie tuin. Rustig gelegen.
Supermooie kamer. Wij hadden een zeer ruime vierpersoonskamer met grote badkamer, apart toilet,...

Cons:

We hadden nog willen blijven, maar de volgende nacht was volzet! Toch bedankt aan de vriendelijke dame aan de receptie die mee naar een oplossing probeerde te zoeken.

2026-08-27 • via Nuitee
E
Estelle Vallerie • solo_traveller • fr
10
Formidable
Pros:

Fantastique merci beaucoup
Cadre personnel chambre lodge petit déjeuner tout était absolument parfait

2026-08-26 • via Nuitee
J
Jean Philippe • couple • fr
8
Pas mal dans l’ensemble
Pros:

L’emplacement

Cons:

Salle de bain très petite

2026-08-26 • via Nuitee
C
Christian • couple • fr
9
2026-08-26 • via Nuitee
J
jean-yves • extended_group • fr
9
Détente , un cadre très agréable découverte
2026-08-25 • via Nuitee
B
Becky • couple • fr
9
Excellent, would recommend
Pros:

The room was lovely. Nice decor, air con, very comfy

Cons:

There could have been bigger/more towels provided.

2026-08-25 • via Nuitee
Y
yann • solo_traveller • fr
8
2026-08-24 • via Nuitee
P
Pascal • couple • fr
10
Pros:

L’accueil la disponibilité

2026-08-24 • via Nuitee
A
Adrien • couple • fr
9
Séjour correspondant à nos attentes et photos en adéquation avec la réalité
Pros:

Super petit déjeuner.
Chambre grande et literie confortable. Belle vue et calme. Personnel souriant.

Cons:

Rien

2026-08-24 • via Nuitee
W
Wallis • solo_traveller • gb
9
Excellent
Pros:

Proximity to the centre ville

Cons:

Huge chimney our view!

2026-08-24 • via Nuitee
A
Amanda • solo_traveller • gb
7
Pros:

Great location if you want to explore Cognac for a couple of days.
The staff were very friendly and the breakfast, both at the buffet and in the room, was amazing.

Cons:

Sadly the beds were not the most comfortable.

2026-08-21 • via Nuitee
C
Christopher • solo_traveller • gb
10
Excellent stop on route travelling through France.
Pros:

Its location and the hotel setting is fantastic.

The rooms are comfortable and it is the third time we have stayed here on our route home from the UK to Spain.

There are wonderful restaurants nearby and lovely walks along the river.

If you get a room that overlooks the garden you could think you were somewhere more tropical.

Cons:

We had no complaints at all.

2026-08-21 • via Nuitee
M
MariaMichela • solo_traveller • it
8
Pros:

Struttura con tutti i comfort

2026-08-18 • via Nuitee
J
Julie • family_with_children • fr
10
Super!
Pros:

Superbe étape dans la nature + ville et avec piscine

Cons:

Plus de jeux d’enfants seraient bien

2026-08-18 • via Nuitee
S
sebastien • family_with_children • be
9
Très bel établissement et très bonne situation géographique.
Pros:

Les chambres sont très agréables. L'accès direct au jardin et à une petite terrasse privative est top. Le petit déjeuné est suffisant, pas mal de choix. Le parking est sécurisé, ce qui est un plus lors d'une étape de voyage (véhicule chargé).

Cons:

Un petit plus, ce serait la présence d'un plan de la ville de Cognac avec les centres d'intérêts, idée de pouvoir cibler rapidement une balade en soirée.

2026-08-17 • via Nuitee
R
Rachel • solo_traveller • fr
10
Pros:

Très bon rapport qualité prix, l'endroit est très agréable, avec la possibilité de plonger au choix dans la Charente ou la piscine. Très bon petit déj.

2026-08-17 • via Nuitee
L
Les • solo_traveller • gb
10
Beautifully quirky hotel for a wonderful stay!
Pros:

A beautifully quirky hotel, set by the river in Cognac. Very comfortable room with great AC (which was very welcome as temperature was 39°). Short walk to the village with some lovely restaurants. Spacious secure carpark (free of charge) and lovely breakfast.

Cons:

Nothing!

2026-08-16 • via Nuitee
C
CELINE • family_with_children • fr
9
2026-08-16 • via Nuitee
S
Sabine • extended_group • de
10
2026-08-16 • via Nuitee
S
Silvia • couple • de
9
Entspannte Tage in toller Umgebung
Pros:

Sehr schöne Anlage zum wohlfühlen ☀️sehr gutes Frühstück,schöner Garten Zentrale Lage

Cons:

Man konnte die Terrassen Tür nicht auflassen,eine Moskitonetz Tür wäre die Lösung

2026-08-16 • via Nuitee