The Lalit Great Eastern Kolkata

Hotels
9.6 (1617 reviews)
1, 2 & 3, Old Court House Street , Kolkata , in

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great food and beverage options
Good location
Cons:
Maintenance issues in rooms
Overwhelmed service staff at breakfast

Categories

Cleanliness
8.99
Some reviews mentioned issues with room maintenance and cleanliness.
Service
10
Staff received high praise for attentiveness and friendliness.
Location
9.96
Great location for exploring the town.
Room Quality
9
Some complaints regarding room upkeep and amenities.
Amenities
9.45
Standard quality for this hotel tier.
Value for Money
9.48
Fair pricing for the services provided.
Food and Beverage
9.94
Excellent food options, especially breakfast.
Overall Experience
9.99
Overall a positive experience despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:25

Property Description

Luxurious Amenities and Services

The Lalit Great Eastern Kolkata offers an array of luxurious amenities, including an outdoor swimming pool, a fitness centre, and a spa and wellness centre. Guests can indulge in a relaxing massage at the on-site parlour and enjoy 24-hour room service for in-room dining.

Convenient Location

Situated just 50 metres from the central business district of Dalhousie Square, this hotel provides easy access to popular attractions such as Park Street and Victoria Memorial. The BBD Bagh Bus Station and Howrah Railway Station are also conveniently located within 200 metres.

Culinary Delights

Guests can savor a variety of Indian, Chinese, and Continental cuisines at the Legacy Lounge, while Wilson’s The Pub offers a selection of refreshing beverages. Whether for leisure or business, The Lalit Great Eastern Kolkata ensures a memorable stay for all guests.

To experience luxury and convenience in the heart of Kolkata, book your stay at The Lalit Great Eastern Kolkata today.

Important information:

Please note:
- Guests are prohibited from bringing outside alcohol into the hotel premises for consumption. Any liquor brought into the hotel by guests will be kept in the custody of hotel until checkout
- 01 Ltr. Packaged Drinking Water Per Person Per Night

In case of any request for extra bed , same shall be honored if booked in advance as a part of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 6 years old and over stay for Rs. 3,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1617 reviews
Cleanliness: 8.99
Service: 10
Location: 9.96
Room Quality: 9
Amenities: 9.45
Value for Money: 9.48
Food and Beverage: 9.94
Overall Experience: 9.99
P
Pavan solo_traveller in
6
Pros:

The location and accessibility, the food and polite staff

Cons:

There is leakage in the washroom and the fittings are also old. Not upto the mark of a 5 star hotel. I have stayed in Lalit Delhi. Though it is older is having much newer and cleaner facilities.

2026-07-25 via Nuitee
A
Avisekh solo_traveller in
1
Worst Customer Experiance
Pros:

Only Location

Cons:

I am writing to share feedback on a recent stay at The Lalit Great Eastern, Kolkata, which concluded with an early morning checkout on 25th July 2026.

While I have generally valued my association with The Lalit brand, my check-in experience this time was disappointing and, frankly, not in keeping with the standards one expects from a five-star property.

I had booked three rooms for my stay. At the guest relations counter, there appeared to be considerable confusion regarding my booking details. This led to an unreasonably long wait, during which the guests accompanying me across all three rooms were left standing at the counter without clarity on room allocation or status. The staff handling the check-in seemed under-informed about the reservation, and the process that should have taken a few minutes stretched on unnecessarily, causing avoidable inconvenience to my entire party right at the start of the stay.

For a property of this stature, this reflects a gap in front-office training and booking-system coordination that I believe warrants attention. I would appreciate it if you could look into what caused the confusion at check-in, and let me know what steps are being taken to prevent a recurrence for future guests.

I would also welcome a response outlining how the hotel intends to address this specific instance.

2026-07-25 via Nuitee
D
DM solo_traveller gb
5
Pros:

Entrance staff were good.

Cons:

Over rated hotel, poor location and entrance. Not very clean, room wasn't up to 5* standard. Overall not suitable for customers from the western world. Compare to other Lalit chains kolkata os very poor.
Also the room bar fridge was completely empty.

2026-07-24 via Nuitee
V
Vacation56427938470 Business
6
Average
Pros:

Room allotment was very much delayed, have to wait 5 -6 hrs to get rooms, poor hospitality, foods were also average. Rooms n other facilities were good enough.

2026-07-23 via Tripadvisor
R
Relax65321641780 Business
10
Wonderful
Pros:

Overall good experience to stay here

2026-07-23 via Tripadvisor
B
banshi couple in
9
2026-07-23 via Nuitee
S
Sookaloo solo_traveller mu
8
2026-07-23 via Nuitee
Q
Quest01897632489 Business
10
Best Stay ever
Pros:

Awesome stay ... Great amenities.

2026-07-22 via Tripadvisor
C
Culture08212902296 Family
10
Excellent
Pros:

Dipankar was very very welcoming. He assisted us with the concierge support and was very helpful.

2026-07-22 via Tripadvisor
S
Shaijugt Business
10
Comfortable and good experience
Pros:

I had a very pleasant and good experience at the hotel. Stayed for a business meeting and it was comfortable. The staff members were very cordial and accommodative. A word of appreciation to Srijita at the reception and Masum, the housekeeping personnel.

2026-07-22 via Tripadvisor
C
Curiosity25442371641 Friends getaway
10
Best hotel in kol
Pros:

Wonderful care and very good food

2026-07-22 via Tripadvisor
B
bidenok Friends getaway
10
Excellent
Pros:

It was excellent, courteous .Megha &srijita was very helpful from reception

2026-07-22 via Tripadvisor
V
Voyager41445360531 Business
10
Very good
Pros:

Very nice experience. Happy to be a part of the history

2026-07-22 via Tripadvisor
B
BASANT BALLABH solo_traveller ae
9
2026-07-22 via Nuitee
S
suhutoc Friends getaway
10
Nice Hospitality
Pros:

LaLit's hospitality is awesome and the guest are well treated. Had a memorable time. Inclusivity is well appreciated.

2026-07-21 via Tripadvisor
4
489mohitk Business
10
Outstanding
Pros:

"Shreejeta was very polite, helpful, and made our stay smooth. Thank you!"

2026-07-21 via Tripadvisor
R
Ranjan solo_traveller in
9
Great stay
Pros:

The hotel interior and rooms were good

2026-07-21 via Nuitee
S
Shashi Kant Bubna solo_traveller in
7
2026-07-21 via Nuitee
J
jojoplam extended_group ie
8
2026-07-21 via Nuitee
C
CHINNA solo_traveller ie
10
2026-07-20 via Nuitee