Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Pool temperature issues
Value for money concerns

Categories

Cleanliness
8.88
Multiple reviews mention cleanliness as a positive aspect.
Service
9.35
Staff were consistently praised for being friendly and helpful.
Location
9.39
Highlighted as being perfect for exploring Melbourne.
Room Quality
8.84
Rooms mentioned to be spacious and comfortable, with some positive notes on decor.
Amenities
8.87
General positive remarks about amenities, though some issues noted with the pool.
Value for Money
7.83
Some reviews indicated dissatisfaction with the value received.
Food and Beverage
8.38
Breakfast had mixed reviews, but buffet was noted as lovely.
Overall Experience
8.85
Generally good experience with various positive sentiments noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:13

Property Description

Luxurious Accommodation
Sheraton Melbourne Hotel offers luxurious air-conditioned rooms with flat-screen TVs and marble bathrooms, providing a comfortable and elegant stay for guests.

Dining and Entertainment
Indulge in French cuisine at Little Collins Kitchen or enjoy city views with a cocktail at The Terrace Bar, offering a delightful dining and entertainment experience.

Convenient Location
Located in Melbourne's CBD, Sheraton Melbourne Hotel is within walking distance to major attractions like Princess Theatre and Treasury Gardens, making it the perfect choice for both leisure and business travelers.

Experience luxury and convenience at Sheraton Melbourne Hotel. Book your stay now for an unforgettable experience.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.

Please note at-least 1 guest in each room type must be 18-years of age or older.

You must show a valid credit card and a valid photo ID upon check-in. This credit card and photo ID must be in the same name as the guest's name on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

8.8
Based on 2027 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 8.85
T
Tim • couple • au
10
Great experience
Pros:

Good spot

Cons:

Nothing

2026-09-19 • via Nuitee
P
Pranav • family_with_children • au
5
Pros:

Pool and spa was good.
Breakfast was great.

Cons:

We booked a Cityview room specifically paying extra for the room.
We ended up getting a room with no view at all in 4 th floor. There was some grills blocking our view from the glass.
Room looked a bit old and not at all modern looking for the price

2026-09-19 • via Nuitee
M
McIntyre • couple • au
10
2026-09-18 • via Nuitee
C
Christa • family_with_children • au
8
2026-09-17 • via Nuitee
T
Trent • solo_traveller • au
10
2026-09-16 • via Nuitee
M
Melanie • solo_traveller • au
10
The staff were lovely and helpful, would definitely stay there again.
Pros:

It was neat and I had everything I needed.

Cons:

No mini bar snacks

2026-09-14 • via Nuitee
D
Devathirajan • extended_group • ae
8
2026-09-11 • via Nuitee
S
Steven • couple • au
9
2026-09-10 • via Nuitee
M
Marcel • extended_group • uy
6
2026-09-10 • via Nuitee
M
Mashar • couple • au
7
2026-09-10 • via Nuitee
C
Cherie • extended_group • au
8
Pros:

It was a nice hotel

Cons:

Nothing

2026-09-09 • via Nuitee
G
Gazi • solo_traveller • bd
9
2026-09-08 • via Nuitee
H
Harpreet • family_with_children • au
10
2026-09-08 • via Nuitee
R
Rita • family_with_children • us
9
Excellent
Pros:

Check in was easy, the staff were very nice & very efficient, my car was looked after in the Valet parking & it was nice & close to where we needed to go

2026-09-07 • via Nuitee
D
Dung • family_with_children • pl
9
2026-09-06 • via Nuitee
A
Anthony • couple • au
8
Not bad
Pros:

Good

Cons:

Small room

2026-09-06 • via Nuitee
K
Kim • couple • au
10
Very enjoyable, couldn’t have asked for more.
Pros:

Friendly staff, lovely rooms and good location.

Cons:

N/A

2026-09-06 • via Nuitee
D
Darren • extended_group • sg
7
Pros:

rooms are big
quiet

Cons:

housekeeping only changes towels
the room is not actually cleaned even on request, hair and dust is still present on the floor after the rooms are supposedly cleaned, even on request

2026-09-06 • via Nuitee
G
Giorgia • solo_traveller • au
10
Pros:

Staff and location

Cons:

Breakfast did not cater for people with celiac disease regarding sweets.

2026-09-04 • via Nuitee
J
Jessica • couple • au
10
2026-09-03 • via Nuitee