Eurostar Old City Hotel & Spa

Hotels
8.3 (2392 reviews)
Ankara Caddesi Hocapasa Hamami Sokak No:1 Sirkeci , Istanbul , TR

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Exceptional staff and hospitality
Excellent central location
High cleanliness standards
Good breakfast / complimentary gestures
Convenient parking
Cons:
Rooms small for the price
Street noise / poor sound insulation
Perceived lower value versus room size

Categories

Cleanliness
8.6
Multiple reviews explicitly praise cleanliness (e.g., 'النظافة ممتازة', 'تنظيف رائعة'), indicating consistently high cleanliness.
Service
9
Strongly positive sentiment throughout the reviews praising staff by name, generous gestures (free breakfast, fruit plate) and exceptional hospitality; service is a standout feature.
Location
8.8
Numerous comments call the location excellent/central and within walking distance of attractions and bazaars ('موقع مميز', 'very central').
Room Quality
6.5
Mixed/negative notes about room size and noise: one review says rooms are very small for the price and another mentions poor sound insulation from the street.
Amenities
8.5
Amenities receive positive mentions (parking praised: 'موقف رائعة', 'hotel services complete'); overall useful and adequate facilities.
Value for Money
7.5
Some guests note the room size vs price is disappointing ('حجم الغرفه صغيره جدا مقابل السعر'), lowering perceived value despite good service and location.
Food and Beverage
8.7
Breakfast and F&B receive positive remarks (good breakfast, complimentary items), indicating solid food & beverage experience.
Overall Experience
8.8
Overall sentiment is very positive with many glowing testimonials about staff and a desire to return; the small/quiet room issues slightly temper the perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 23:13

Property Description

Central Location
Located only 70 metres from Sirkeci Train Station, Eurostars Hotel Old City is a stone's throw away from Istanbul's top attractions like Hagia Sophia and Basilica Cistern, making it the perfect base for exploring the city.

Luxurious Amenities
Indulge in the Turkish bath, sauna, or massage room for a relaxing experience after a day of sightseeing. Enjoy modern comforts in every room including air conditioning, flat-screen TV, and a minibar for a comfortable stay.

Convenience at Your Fingertips
With free WiFi, 24-hour front desk, and room service, your needs are catered to promptly. Explore the vibrant culinary scene nearby or opt for the breakfast buffet served daily at the hotel.

Experience the best of Istanbul at Eurostars Hotel Old City - book now for a memorable stay!

Important information:

Please note that the name of the guest needs to correspond with the name on the credit card when booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

8.3
Based on 2392 reviews
Cleanliness: 8.6
Service: 9
Location: 8.8
Room Quality: 6.5
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 8.7
Overall Experience: 8.8
A
Ahmad • solo_traveller • sa
1
2026-09-19 • via Nuitee
J
Jean • extended_group • au
9
Very enjoyable and proximity to all major sites was excellent!
Pros:

Location was excellent

Cons:

The room was Smokey and the ventilation brought more smoke to our room. In saying that, we should have mentioned it to the staff and they would have changed our room.

2026-09-19 • via Nuitee
K
Khulod • couple • sa
8
جميل الموظفين رائعين وخدومين 🤍
Pros:

الموقع والموظفه كوثر تتحدث اللغة العربيه تعاملها ممتاز 🤍

Cons:

الاستحمام سيء ومكسور والغرف صغيره وريحه تدخين تكتم

2026-09-19 • via Nuitee
M
Mohammad • family_with_children • il
10
2026-09-19 • via Nuitee
عبدالقادر • couple • sa
10
2026-09-18 • via Nuitee
O
Oguzhan • solo_traveller • de
8
2026-09-17 • via Nuitee
N
noureddine • solo_traveller • dz
9
Pros:

J'ai aimé la localisation. La propreté de la chambre et la disponibilité du personnel

2026-09-17 • via Nuitee
B
Badar Alhanaai • solo_traveller • om
10
Pros:

موقع الفندق جميل جدا ، والاستقبال رائع ، شكرا الاخت كوثر على الاهتمام والمتابعة ، الفندق يقع على التقاطع الشهير للترام في سركجي ويقع بجانب حافظ مصطفى ،وبالقرب من جميع المطاعم المشهورة والاماكن السياحية في المدينة القديمة ، الاقامة به ممتعة جدا

Cons:

لا شيء

2026-09-17 • via Nuitee
A
Ahmad • solo_traveller • sa
10
Pros:

رائع

2026-09-16 • via Nuitee
S
SAMEIR • couple • sa
10
2026-09-16 • via Nuitee
S
sohaib • couple • sa
10
Pros:

من افضل الفنادق التي زرتها

2026-09-15 • via Nuitee
L
Lucas Gabriel • solo_traveller • ar
10
2026-09-13 • via Nuitee
L
Leonie • solo_traveller • de
9
Sehr freundliches Personal in einer super zentral liegenden Gegend
Pros:

Das Personal war wirklich sehr freundlich und entgegenkommend und ich habe ein kostenloses Upgrade in ein besseres Zimmer bekommen

Cons:

Manche Ausstattungsstücke, wie der Toaster beim Frühstücksbuffet, könnten modernisiert werden

2026-09-13 • via Nuitee
B
bander • solo_traveller • sa
10
Pros:

جدا ممتاز والافطار ممتاز وخدومين جدا

Cons:

لاشيء

2026-09-12 • via Nuitee
M
Mzia • couple • it
10
2026-09-11 • via Nuitee
F
FAYEZAH • couple • sa
10
Cons:

كل شيء رايعة شكرا كوثر وًقدير

2026-09-11 • via Nuitee
صالح • couple • sa
1
تجرّبه أن أعيدها حتى وان نمت بالشارع !!!
Pros:

الموقع

Cons:

استقبال الموظف حيث وضعنا أنا وعائلتي وطفل في اسوأ غرفة وبعد المطالبات والرفض كأنه يتفضل علينا ويغير الغرفة علما بإن الفندق كان شبه فاضي !!!

للتوضيح وضعنا في غرفة في السطح وقال هذا على حسب رغبتك !!!!

النظافة عند خروجي من الغرفة حصلت طاقم التنظيف ونبهتهم على تنظيف الغرفة وبالأخير بعد ما رجعت اتفاجأ بإن درام الزبالة اجلكم الله لم يتحرك من مكانه ،،، يوجد صوره !

2026-09-08 • via Nuitee
A
Aws • couple • il
9
Very good staff , breakfast was unmatchable, helpful and respectful staff , we got a better room for free thanks to the
Pros:

The place was very close to everything we lookec for , very good accessibility, quiet and respectful

Cons:

There was no rooms for smokers

2026-09-08 • via Nuitee
B
BADER • solo_traveller • sa
10
Pros:

شكرا لطاقم العمل، وشكرا لكوثر حسن التعامل الفندق رائع

2026-09-07 • via Nuitee
A
Alsubhi • couple • sa
9
Pros:

قريب من كل شئً وبشاشة الموظفين وحسن الاستقبال والفطور كان ممتاز وأحب أشكر الموظف أسف لانه هو اللي محببني في الفندق رجل اسلوبة وابتساماته لاتفارقة

Cons:

الغرفه ضيقة

2026-09-07 • via Nuitee