BANKS Antwerp

Hotels
•
Carlton Hotel Collection
8 (2270 reviews)
Steenhouwersvest 55 , Antwerp , be

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Cleanliness issues
Chaotic breakfast service

Categories

Cleanliness
7.5
Several reviews mentioned dirty rooms and bathrooms.
Service
8.5
Staff was noted as friendly and helpful, although some organization issues were mentioned.
Location
9
Consistently praised as being central and perfect for exploring.
Room Quality
7.5
Rooms described as small and cramped, with issues like separate beds not preferred.
Amenities
8
Decent amenities but with noted concerns about breakfast organization.
Value for Money
7
Value for money was questioned, especially regarding the breakfast and room size.
Food and Beverage
8.5
Breakfast and apero noted as very good, but some issues with seating arrangements.
Overall Experience
8
Generally positive with some reservations regarding room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-29 19:42

Property Description

Luxurious Design Rooms and Amenities

Banks, an elegant art hotel, offers design rooms with luxury bedding, flat-screen TV, and complimentary drinks and tapas in the Banks Lazy Lounge. Enjoy a cozy drink by the open fire and indulge in free tapas daily.

Delicious Breakfast and Relaxing Lounge

Start your day with a healthy breakfast served at your table, including freshly-baked bread, meats, cheeses, and more. The lounge provides a perfect setting to unwind with free drinks and tapas on selected days.

Prime Location and Nearby Attractions

Conveniently located near Market Square, Banks is a short walk from the Plantin-Moretus Museum and Groenplaats Square. With tram connections nearby and Antwerp Central Railway Station within reach, exploring the city is a breeze.

Book your stay at Banks for a blend of luxury and convenience.

Important information:

Please note that guests will be charged the total amount of their stay upon check-in.

After closing time, guests can access the hotel with their key card via the night entrance.

Breakfast is €19.50, per person per day no matter at what time it is added to the reservation.

Booking 3 or more rooms requires a deposit of 50 percent, charged on the credit card after booking. The remaining amount will be charged at check-in.

12 days before the arrival date a guarantee will be reserved on the credit card for this remaining amount.

The cancelation policy for your group reservation will be sent by email by the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANR

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 21 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2270 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
F
Floortje • couple • nl
8
Super. Goed verzorgd. Welkom gevoel.
Pros:

Locatie en vriendelijkheid personeel

Cons:

Hotel al vaker geboekt. Ditmaal was de vloer niet helemaal schoon. Er lag wat veel stof en vuiltjes onder het bed. Eerder nooit gehad.

2026-05-23 • via Nuitee
D
DENISE • couple • gb
10
Fabulous
Pros:

Loved the welcome and the aperativo. Fab staff and great location

Cons:

Gorgeous rooms- so comfortable and good location

2026-05-21 • via Nuitee
J
Jörg • solo_traveller • de
9
2026-05-20 • via Nuitee
Y
Yvonne • couple • nl
5
2026-05-17 • via Nuitee
P
Palma Rosa • solo_traveller • pt
8
2026-05-16 • via Nuitee
N
Neergaard • solo_traveller • dk
9
2026-05-16 • via Nuitee
J
Joost • couple • nl
7
2026-05-15 • via Nuitee
N
Niccolò • solo_traveller • it
10
2026-05-14 • via Nuitee
K
King • extended_group • us
7
Great location, wonderful staff, big windows that open for fresh air
Pros:

This hotel is in a great location - within walking distance of town squares, cathedral, churches, shopping, restaurants, etc. The rooms have cement floors and ceilings. It has big windows (doors) that open for fresh air.

Cons:

The rooms were a little small with a strange sheer drape dividing the room. All in all, it was a great stay.

2026-05-14 • via Nuitee
S
Susanne • couple • ch
8
Sehr empfehlenswertes, gut gelegenes Hotel.
Pros:

Ruhige und doch sehr zentrale Lage. Preis- Leistungsverhältnis gut. Freundliches Personal.
Es hat uns gut gefallen.

Cons:

Recht kleines Bad/WC mit Scheibe abgetrennt.

2026-05-14 • via Nuitee
V
Viktor • extended_group • nl
8
2026-05-13 • via Nuitee
P
PB • solo_traveller • sk
9
Pros:

Idealna poloha

Cons:

Chladna kupelna

2026-05-12 • via Nuitee
B
Bas • couple • nl
8
Mooi hotel op perfecte locatie
Pros:

Gratis vrijdagmiddagborrel

Cons:

Hoge prijs

2026-05-11 • via Nuitee
C
Carmen • family_with_children • de
8
2026-05-11 • via Nuitee
P
Peter • extended_group • de
9
2026-05-11 • via Nuitee
G
Günter • couple • de
6
Sehr gut gelegenes Hotel mit schöner Lounge aber sehr schlecht designten Zimmern.
Pros:

Die Lage ist sehr gut, das Personal freundlich und kompetent und die Lounge mit Honesty-Bar ist sehr ansprechend!
Unser Zimmer ging nach hinten raus und war sehr ruhig.

Cons:

Die Dusche und die Toilette sind nur durch eine teilweise satinierte Glaswand und einen dünnen Vorhang vom Raum getrennt. Das Waschbecken befindet sich direkt im Raum. Hier gibt es somit keinerlei Privatsphäre. Geräusche beim Benutzen der Toilette hört man im ganzen Zimmer.
Die Decke im Zimmer und in der Dusche ist aus unverkleidetem Sichtbeton. Über der Dusche sind sehr unschöne Flecken zu erkennen. Ich hoffe, dass es nur Stockflecken sind, aber kein Schimmel!
Die Matratzen waren zudem für unseren Geschmack deutlich zu weich.

2026-05-11 • via Nuitee
D
DRadke • solo_traveller • de
9
2026-05-10 • via Nuitee
T
toy • couple • nl
5
Voldoende, maar zou er niet terug gaan
Pros:

De locatie is echt top, midden in het leuke gedeelte van het centrum. Heel vriendelijk personeel.

Cons:

De kamers zijn erg klein, laag en mega gehorig. Onze kamer was aan een binnenplaats waar tot laat werd gepraat en gerookt, de rook kwam via het raam onze kamer in. Daarnaast hoor je ieder geluid van de kamers naast je. Van stekker in het stopcontact tot praten. Erg vervelend.

2026-05-10 • via Nuitee
M
Matheus • couple • be
8
2026-05-09 • via Nuitee
S
Smit • solo_traveller • nl
6
Pros:

De. Vriendelijkheid van het personeeel

Cons:

Het bed, en de kamer en de minimalistische stijl van.het hotel

2026-05-08 • via Nuitee