BANKS Antwerp

Hotels
•
Carlton Hotel Collection
8 (2322 reviews)
Steenhouwersvest 55 , Antwerp , be

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Cleanliness issues
Chaotic breakfast service

Categories

Cleanliness
7.5
Several reviews mentioned dirty rooms and bathrooms.
Service
8.5
Staff was noted as friendly and helpful, although some organization issues were mentioned.
Location
9
Consistently praised as being central and perfect for exploring.
Room Quality
7.5
Rooms described as small and cramped, with issues like separate beds not preferred.
Amenities
8
Decent amenities but with noted concerns about breakfast organization.
Value for Money
7
Value for money was questioned, especially regarding the breakfast and room size.
Food and Beverage
8.5
Breakfast and apero noted as very good, but some issues with seating arrangements.
Overall Experience
8
Generally positive with some reservations regarding room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-29 19:42

Property Description

Luxurious Design Rooms and Amenities

Banks, an elegant art hotel, offers design rooms with luxury bedding, flat-screen TV, and complimentary drinks and tapas in the Banks Lazy Lounge. Enjoy a cozy drink by the open fire and indulge in free tapas daily.

Delicious Breakfast and Relaxing Lounge

Start your day with a healthy breakfast served at your table, including freshly-baked bread, meats, cheeses, and more. The lounge provides a perfect setting to unwind with free drinks and tapas on selected days.

Prime Location and Nearby Attractions

Conveniently located near Market Square, Banks is a short walk from the Plantin-Moretus Museum and Groenplaats Square. With tram connections nearby and Antwerp Central Railway Station within reach, exploring the city is a breeze.

Book your stay at Banks for a blend of luxury and convenience.

Important information:

Please note that guests will be charged the total amount of their stay upon check-in.

After closing time, guests can access the hotel with their key card via the night entrance.

Breakfast is €19.50, per person per day no matter at what time it is added to the reservation.

Booking 3 or more rooms requires a deposit of 50 percent, charged on the credit card after booking. The remaining amount will be charged at check-in.

12 days before the arrival date a guarantee will be reserved on the credit card for this remaining amount.

The cancelation policy for your group reservation will be sent by email by the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANR

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 21 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2322 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
C
Caroline • extended_group • be
8
Très bon hôtel , nous reviendrons !
Pros:

L’apéritif offert
Le confort de la chambre

Cons:

Bruits de la rue

2026-07-17 • via Nuitee
G
Gabriella • couple • nl
8
Prima uitvalsbasis
Pros:

Prima uitvalsbasis. Comfortabel en gastvrij.

Cons:

De badkamer annex toilet is erg klein en het is er lastig manoeuvreren. De wastafel is in de slaapkamer grenzend aan de (loodzware) deur, zodat, als je met 2 personen bent, je elkaar altijd moet “storen”

2026-07-15 • via Nuitee
R
Richard • solo_traveller • gb
8
2026-07-14 • via Nuitee
S
stephen • extended_group • gb
10
2026-07-14 • via Nuitee
C
Chantal • solo_traveller • be
6
Pros:

Goede kamers voor kort verblijf in Antwerpen.

Cons:

De.dames aan het onthaal zijn op de rand van arrogant. Je krijgt het gevoel blij te mogen zijn dat je er mag verblijven.

2026-07-13 • via Nuitee
C
Christel • solo_traveller • be
6
Pros:

Ontbijt was heel verzorgd

Cons:

Kamer was niet geissoleerd, heel veel lawaai.
Douche en wasbak niet in orde.

2026-07-13 • via Nuitee
E
Eddy • couple • be
7
Pros:

Heel goed

Cons:

Badkamer

2026-07-13 • via Nuitee
S
Sienna • couple • be
10
2026-07-12 • via Nuitee
A
Arend • couple • nl
8
Prima
Pros:

Ligging.

Cons:

Helaas hadden we een stroomstoring, daar werd geen aandacht aan besteed. Was wel mooi gebaar geweest als er een attentie of kortingsbon tegenover stond voor een volgende keer.

2026-07-12 • via Nuitee
P
Peggy • couple • nl
8
Toplocatie, kamer heeft alles wat je nodig hebt. Schoon, fris en comfortabel.
Pros:

De locatie.

Cons:

Eenpersoonsbed was wel wat aan de smalle kant.

2026-07-12 • via Nuitee
T
TOSHIKO • solo_traveller • jp
10
モード美術館にほど近いオシャレなホテル。
Pros:

夕方にラウンジアワーがあり、飲み物や軽食が楽しめるました。お部屋はおしゃれで広く、窓からは聖母大聖堂が見えました。スタッフの方々はフレンドリーでした。いくつもの観光スポットに徒歩で行けます。外観は元銀行なだけあって質素ですが内装が素敵なホテルで、ぜひまた利用したいです。

Cons:

特にありません。

2026-07-09 • via Nuitee
L
Leonie • couple • nl
8
Pros:

Perfecte ligging

Cons:

De kamer had geen airco en was erg warm. Met raam open veel geluid van buiten.

2026-07-08 • via Nuitee
G
guy • couple • be
9
2026-07-07 • via Nuitee
P
Pierre • solo_traveller • be
7
un 3 étoiles plus qu'un 4 étoiles.
Pros:

L'hôtel est à côté d'une place assez grande mais bruyante en journée et le soir, cafés ouvert jusque 00h30. les chambres sont grandes et bien climatisées. La situation près de la Place Verte et Grand place est top. L'accueil est sympa, le personnel a pu résoudre mon problème sur place directement. La douche parfaite et l'attention dans la chambre aussi. La Nespresso est une super attention.

Cons:

La proximité d'une Place bruyante, la chambre côté travaux alors que j'avais demandé une chambre à l'arrière. Les travaux actuels devant et derrière l'hôtel et on est réveillé dès 7h du matin. Le tarif des chambres ne correspond pas à la prestation du service. Très mauvais literie on s'enfonce dans le lit.

2026-07-07 • via Nuitee
P
Pierre • couple • nl
9
Geweldig
Pros:

De locatie en de parkeer gelegenheden en met name het hotel dit was ook zeker niet de laatste keer

Cons:

Er viel ons niets tegen met name de hotel kamer top

2026-07-06 • via Nuitee
P
petra • extended_group • nl
10
Altijd heerlijk
Pros:

Gastvrij, sfeervol, a-lokatie. Wanneer in Antwerpen; verblijf altijd in Banks. Heerlijk hotel

Cons:

Heerlijke bedden, sfeervolle lobby, gezellig borreltijd free of charge, ligging!

2026-07-05 • via Nuitee
C
Christine • solo_traveller • ch
8
Das Hotel lebt von der zentralen Lage
Pros:

Die ausgezeichnete Lage

Cons:

Buchung war kompliziert.
Kommunikation träge und unklar.

2026-07-05 • via Nuitee
T
Tijl • couple • nl
8
2026-07-05 • via Nuitee
M
Michelle • extended_group • nl
8
Antwerpen ontdekken dan slapen bij BANKS!
Pros:

Perfecte locatie. Super voor een nachtje midden in Antwerpen. Bedden goed, kamers basic maar goed en schoon. Aperitivo van 5 tot 7 met cava. Top

2026-07-05 • via Nuitee
S
Sandra • solo_traveller • be
7
Pros:

Vriendelijk personeel

Cons:

In de eenpersoonskamer lag er zand in het bed! Lakens niet vers??!

2026-07-03 • via Nuitee