Kokomo Resort Gili Trawangan

Excellent hotel. Amazing place to stay. Only positive emotions

L’accès semi privé à la piscine devant chaque chambre c’est vraiment top !

I highly recommend to stay here! Really cosy, very clean, food was very tasty the staff very attentive and reactive.

Hi. Generally I don’t give extreme ratings but the experience here has lead me to write a detailed review in case someone is planning to spend about INR 68000 for two nights at this place and it’s worth. There are only two positives: the Villas are extremely nice and the food quality is great. Having said that, the services are extremely poor, even if relates to any emergency or basic needs. Will suffice to say that none of the services, not a single one, was ever delivered in time or without us being irritated to the extreme and with no regret by the staff too. For example: 1. No toothbrush or hair combs in that entire villa. 2. Even if you go to spa in time they give you an appointment of the next day so if you aren’t staying for multiple days, spa is useless for you. 3. They recommended an external provider for snorkelling which was nothing but a death experience. All they did was to express regret. 4. Their reception number never picks up or nobody understands what you are asking for. No senior staff at all, no escalation nothing. 5. They have an application which they ask you to download through which you can order food etc in room, which breaks down and when you order food, you get a message after half an hour stating that they didn’t receive the order earlier since system wasn’t working and therefore it will take another 1 hour that too after multiple calls and follow up, so you will end up dying either of starvation of frustration. Happened on both the nights of stay. 6. The main door locks get stuck by the sheer inexperience of their cleaning staff. 7. Despite multiple requests while booking and even the day before telling our designated time of arrival no check in requests heeded to. 8. You call for anything and they don’t bother, for eg.

La tranquilidad de la zona del hotel, la amabilidad del personal y las instalaciones. La comida super rica! Te dan una bebida de cortesia a la llegada.

Loved the staff, very responsive and friendly. The place is in great location and food is amazing from the kitchen. Couldn’t recommend this place enough!!!!

⭐⭐⭐⭐⭐ Excellent Resort with Great Service and Comfortable Facilities

I had a wonderful stay at this resort. The entire property is very clean, well maintained, and beautifully designed. The atmosphere is peaceful and relaxing, making it a perfect place to unwind and enjoy a holiday.

The room was spacious, comfortable, and very clean. The bed was comfortable, and I had a very good night's sleep throughout my stay. One of the highlights was the unique bathroom design, which added a special touch to the overall experience.

The swimming pool was clean, beautiful, and well maintained. The resort facilities were complete and provided everything needed for a comfortable stay.

The staff deserve special recognition. From the moment we arrived, they were friendly, welcoming, and always ready to help. Any request or assistance needed was handled quickly and professionally, making us feel truly valued as guests.

Overall, this resort exceeded my expectations in terms of cleanliness, comfort, facilities, and hospitality. I would highly recommend it to anyone looking for a relaxing and enjoyable getaway.

Location top, chambre fonctionnelle et spacieuse, lit très confortable, douche chaude et forte pression, très bel hôtel

The staff. The rooms. The outdoor bathroom in our Superior room and looking at the stars.
Everything was so beautiful that we stayed another 2 nights.
Also a pool table at Hula.

We loved everything about this property: the location, the cleanliness, the swimming pool, and the semi-open Indonesian-style bathroom, which gave the place a unique and authentic feel. The staff were incredibly kind, friendly, and always available to help us with anything we needed.

The resort is also very close to Turtle Beach, where we were able to see many sea turtles without having to book any excursions, which was an amazing experience.

We enjoyed the resort’s restaurant so much that we ended up eating there almost every day because the food was so delicious. We had a wonderful stay and truly enjoyed every moment.

Thank you for everything! If we come back to the Gili Islands, we will definitely stay here again ❤️

Location