Ville Hotel

Hotels
Independent
7.4 (4162 reviews)
Canal St, Manchester, England, M1 3WD , Manchester , GB

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Casino nearby
Change of towels (on request)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise disturbance

Categories

Cleanliness
5.43
Numerous complaints about dirty conditions, stained items, and lack of thorough cleaning.
Service
8.4
Friendly and accommodating staff noted in multiple reviews.
Location
8.94
Consistently praised for great location near city center and attractions.
Room Quality
6.39
Rooms described as basic, with varied comfort levels and some technical issues.
Amenities
7.42
Basic amenities provided, but complaints about functionality of TV and Wi-Fi.
Value for Money
7.38
Value perception varies; some found it worthwhile while others noted issues.
Food and Beverage
7.43
Not explicitly discussed; assumed standard quality for hotel tier.
Overall Experience
7.8
Mixed feelings overall, some satisfied but many expressed significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:22

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and concierge services during your stay at Ville Hotel. Stay connected with flat-screen TVs and cable programming for your entertainment.

Featured Amenities: Benefit from a 24-hour front desk, luggage storage, and a safe deposit box. The hotel offers bathrooms with showers, complimentary toiletries, and hair dryers, as well as separate sitting areas and daily housekeeping.

Prime Location: Ville Hotel is conveniently located in Manchester City Centre, steps away from Canal Street and close to major attractions such as Manchester Palace Theatre and Piccadilly Gardens.

Ready to experience comfort and convenience in the heart of Manchester? Book your stay at Ville Hotel now!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 4162 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.94
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 7.8
D
Dawber solo_traveller gb
9
2026-06-06 via Nuitee
D
David solo_traveller gb
9
2026-06-05 via Nuitee
D
David solo_traveller gb
8
Pros:

Ideal location

Cons:

Lack of hot water in Shower

2026-06-05 via Nuitee
K
Kieran solo_traveller gb
6
2026-06-04 via Nuitee
S
Stephen solo_traveller gb
9
Great place in a great location
Pros:

I've stayed here a few times. Love this little place, great location, great value, always clean and is comfortable

Cons:

Only issue was a radiator which I couldn't switch off due to a broken controller. I hadn't realised it was on until I was about to leave so never reported it - my fault!

2026-06-02 via Nuitee
C
Chirag couple ie
10
2026-06-02 via Nuitee
C
Cole extended_group gb
10
lush
Pros:

it was great

Cons:

nothing hehe

2026-06-02 via Nuitee
J
Jamie couple gb
9
Fabulous
Pros:

Very central for fun on canal street. Great staff

Cons:

Room could have been cleaner but not the worst as they did allow us to check in early

2026-06-02 via Nuitee
J
jose solo_traveller fr
8
2026-06-01 via Nuitee
T
Tony solo_traveller gb
2
Pros:

Nothing

2026-06-01 via Nuitee
U
umair solo_traveller gb
7
2026-06-01 via Nuitee
B
Bozena solo_traveller no
8
Pros:

Idealne miejsce , blisko dworca i na cudownej uliczce

Cons:

Jedyny problem to brak przejściówki na europejską w recepcji

2026-06-01 via Nuitee
T
Terry couple gb
7
2026-06-01 via Nuitee
C
Chris couple gb
4
Disappointing
Pros:

Location was great very central

Cons:

Booked a twin room but was a double with a kids fold up chair bed. Paint peeling off walls, parts of the window in the cupboard and loose taps

2026-06-01 via Nuitee
A
Ann solo_traveller gb
10
Pros:

Great value, location and staff so helpful.

2026-05-31 via Nuitee
G
Gethyn solo_traveller gb
5
Bank Holiday weekend
Pros:

The location, close to all the bars

Cons:

Lack of storage space for clothes, basic level of cleaning. No air conditioning or fan available. Had to leave windows open, resulting in hearing all the noise from the bars at 4am

2026-05-31 via Nuitee
Q
Quashie couple gb
8
2026-05-31 via Nuitee
S
Scott solo_traveller gb
8
2026-05-31 via Nuitee
S
Sian couple gb
9
Pros:

Really easy to find, the staff were super friendly and it’s close to everything I was doing in Manchester.

Cons:

It’s only a slight issue, noise from outside does go on until late, by late I mean 6:30 am.

2026-05-31 via Nuitee
O
olivier solo_traveller fr
8
2026-05-30 via Nuitee