Ville Hotel

Hotels
36-42 Canal Street , Manchester , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise disturbance

Categories

Cleanliness
5.43
Numerous complaints about dirty conditions, stained items, and lack of thorough cleaning.
Service
8.4
Friendly and accommodating staff noted in multiple reviews.
Location
8.94
Consistently praised for great location near city center and attractions.
Room Quality
6.39
Rooms described as basic, with varied comfort levels and some technical issues.
Amenities
7.42
Basic amenities provided, but complaints about functionality of TV and Wi-Fi.
Value for Money
7.38
Value perception varies; some found it worthwhile while others noted issues.
Food and Beverage
7.43
Not explicitly discussed; assumed standard quality for hotel tier.
Overall Experience
7.8
Mixed feelings overall, some satisfied but many expressed significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:22

Property Description

Convenient City Centre Location

Luxurious Amenities

At Ville Hotel, enjoy a 24-hour front desk, concierge service, and complimentary WiFi. Immerse yourself in comfort and convenience during your stay.

Nearby Attractions

Explore Manchester with ease as popular landmarks like Manchester Art Gallery, The Palace Theatre, and Albert Square are just a stone's throw away. Don't forget to visit Manchester Central Library and Piccadilly Railway Station for a complete experience.

Easy Airport Access

With Manchester Airport a short 14 km away, your journey to and from Ville Hotel is a breeze. Book now for a delightful stay in the heart of Manchester.

Important information:

Notice: Renovation works will be taking place daily at the hotel between 10:00 am and 6:00 pm. Guests may experience significant construction noise, including drilling and hammering during these hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

Cleanliness: 5.43
Service: 8.4
Location: 8.94
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 7.8
N
Nikki • couple • gb
7
2026-08-08 • via Nuitee
G
Gary Heaton • solo_traveller • gb
8
2026-08-08 • via Nuitee
M
Mahmood • solo_traveller • gb
1
Pros:

Absolutely nothing, Awful hotel

Cons:

The staff

2026-08-08 • via Nuitee
L
Layton • solo_traveller • gb
1
A mouse ran from under the bed into the bathroom. The staff inspected and moved me straight away but I have emailed the
Pros:

Location.

Cons:

Vermin running around

2026-08-07 • via Nuitee
L
Lamia • couple • fr
4
Décevant
Pros:

Emplacement pas loin du centre, facilement accessible à l’arrivée.

Cons:

La chambre attribuée n’était pas celle réservée et payée préalablement !!!! Plus de disponibilité !!!!! 0 calme le soir, à 5h du matin ça criait encore dans la rue, propreté laisse à désirer 😞

2026-08-07 • via Nuitee
D
Darryn • solo_traveller • gb
1
Pros:

Staff was good

Cons:

The room was vile

2026-08-07 • via Nuitee
S
Saad • family_with_children • gb
7
2026-08-06 • via Nuitee
C
Cadinouche • solo_traveller • gb
7
2026-08-05 • via Nuitee
A
Alec • couple • gb
10
2026-08-05 • via Nuitee
B
Ben • extended_group • gb
10
2026-08-04 • via Nuitee
D
Daniel • couple • gb
10
2026-08-02 • via Nuitee
V
Vin • family_with_children • sg
9
Pros:

Strategic location

Cons:

I prefer it to be air-conditioned.

2026-08-02 • via Nuitee
J
Julie • solo_traveller • gb
8
2026-07-25 • via Nuitee
M
Michael • family_with_children • gb
8
Fantastic location and great staff but a dated cheap feel to rooms
Pros:

Friendly lovely staff and you just cannot beat the location it’s right in the centre of canal street

Cons:

It’s very dated and to be fair a bit grim.definitely due an update for the pricing.yes I get your paying premium for the amazing location but pink walls butterflies with red curtains and blue cushions.throwback black 80s bedroom furniture does not make a nice room to stay in.had to be real quick in shower too because the tray starts flooding and I wasn’t looking to see why.

2026-07-25 • via Nuitee
E
Ed • couple • gb
8
Had a good stay, couldn’t really argue at the price
Pros:

Good location, easy to find, decent room

Cons:

Shower leaked a bit, barely any toilet roll

2026-07-24 • via Nuitee
M
Michael • solo_traveller • gb
5
Pros:

Quietness

Cons:

A filthy bedroom. Not been cleaned by staff absolutely shocking.

2026-07-24 • via Nuitee
N
Nataliia • family_with_children • gb
1
Stay away. Don’t be lured by its location
Pros:

Nothing. It was an absolutely horrible stay. The room was not set up for 3 of us as requested, not cleaned and overall really filthy.

Cons:

It was the dirtiest room ever. We had two rooms and both were not cleaned.

2026-07-24 • via Nuitee
C
Christian • couple • gb
10
2026-07-23 • via Nuitee
C
Christopher • solo_traveller • gb
8
Room was fantastic, staff great, location brilliant
Pros:

Excellent as always

Cons:

Warm downstairs, no fan available

2026-07-23 • via Nuitee
T
Tyler • couple • gb
1
2026-07-23 • via Nuitee