Ville Hotel

Hotels
•
Independent
7.4 (4162 reviews)
Canal St, Manchester, England, M1 3WD , Manchester , GB
+44 161 818 9223

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Casino nearby
Change of towels (on request)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise disturbance

Categories

Cleanliness
5.43
Numerous complaints about dirty conditions, stained items, and lack of thorough cleaning.
Service
8.4
Friendly and accommodating staff noted in multiple reviews.
Location
8.94
Consistently praised for great location near city center and attractions.
Room Quality
6.39
Rooms described as basic, with varied comfort levels and some technical issues.
Amenities
7.42
Basic amenities provided, but complaints about functionality of TV and Wi-Fi.
Value for Money
7.38
Value perception varies; some found it worthwhile while others noted issues.
Food and Beverage
7.43
Not explicitly discussed; assumed standard quality for hotel tier.
Overall Experience
7.8
Mixed feelings overall, some satisfied but many expressed significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:22

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and concierge services during your stay at Ville Hotel. Stay connected with flat-screen TVs and cable programming for your entertainment.

Featured Amenities: Benefit from a 24-hour front desk, luggage storage, and a safe deposit box. The hotel offers bathrooms with showers, complimentary toiletries, and hair dryers, as well as separate sitting areas and daily housekeeping.

Prime Location: Ville Hotel is conveniently located in Manchester City Centre, steps away from Canal Street and close to major attractions such as Manchester Palace Theatre and Piccadilly Gardens.

Ready to experience comfort and convenience in the heart of Manchester? Book your stay at Ville Hotel now!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 4162 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.94
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 7.8
J
Julie • solo_traveller • gb
8
2026-07-25 • via Nuitee
M
Michael • family_with_children • gb
8
Fantastic location and great staff but a dated cheap feel to rooms
Pros:

Friendly lovely staff and you just cannot beat the location it’s right in the centre of canal street

Cons:

It’s very dated and to be fair a bit grim.definitely due an update for the pricing.yes I get your paying premium for the amazing location but pink walls butterflies with red curtains and blue cushions.throwback black 80s bedroom furniture does not make a nice room to stay in.had to be real quick in shower too because the tray starts flooding and I wasn’t looking to see why.

2026-07-25 • via Nuitee
N
Nataliia • family_with_children • gb
1
Stay away. Don’t be lured by its location
Pros:

Nothing. It was an absolutely horrible stay. The room was not set up for 3 of us as requested, not cleaned and overall really filthy.

Cons:

It was the dirtiest room ever. We had two rooms and both were not cleaned.

2026-07-24 • via Nuitee
E
Ed • couple • gb
8
Had a good stay, couldn’t really argue at the price
Pros:

Good location, easy to find, decent room

Cons:

Shower leaked a bit, barely any toilet roll

2026-07-24 • via Nuitee
M
Michael • solo_traveller • gb
5
Pros:

Quietness

Cons:

A filthy bedroom. Not been cleaned by staff absolutely shocking.

2026-07-24 • via Nuitee
C
Christopher • solo_traveller • gb
8
Room was fantastic, staff great, location brilliant
Pros:

Excellent as always

Cons:

Warm downstairs, no fan available

2026-07-23 • via Nuitee
C
Christian • couple • gb
10
2026-07-23 • via Nuitee
T
Tyler • couple • gb
1
2026-07-23 • via Nuitee
P
Paul • solo_traveller • gb
8
Good location
Pros:

Location is good, good sized room

Cons:

Shower was a little cramped. Bed was softer than I prefer but adequate

2026-07-22 • via Nuitee
J
James • couple • gb
9
2026-07-22 • via Nuitee
مشعل • solo_traveller • kw
1
2026-07-22 • via Nuitee
A
Angela • solo_traveller • se
8
Pros:

Good size roomfor 3 people, close to both city center and trainstation

2026-07-21 • via Nuitee
R
Rita • solo_traveller • pt
7
Good location for short stay
Pros:

Very friendly staff, great central location.

Cons:

No ventilation in the room, no windows, musty smell and not very clean.

2026-07-19 • via Nuitee
M
Melia • solo_traveller • gb
9
Pros:

How central it is to everything

Cons:

The noise ... but that comes with the location and if you ask they will try to pit you in a room thats not overlooking the chaos of the village lol

2026-07-18 • via Nuitee
E
Emmi • couple • fi
9
Good choice
Pros:

Good location and spacious room.

Cons:

On a busy street so can be noisy at night.

2026-07-18 • via Nuitee
J
Jacob • solo_traveller • gb
10
2026-07-17 • via Nuitee
J
Jamie • couple • ie
1
2026-07-17 • via Nuitee
S
Sean Boudreau • solo_traveller • ie
10
Pros:

Great location, friendly staff, and a large and well decorated room.

2026-07-15 • via Nuitee
K
Kilian • solo_traveller • us
1
Cons:

Damp, fungoid, rotted

2026-07-12 • via Nuitee
R
Rebecca • solo_traveller • gb
9
2026-07-11 • via Nuitee