La Passion by Masaya Collection

Hotels
8.5 (671 reviews)
Calle Estanco del Tabaco 35 - 81 , Cartagena de Indias , co

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful decor
Relaxing amenities
Cons:
Service inconsistencies
High prices for some offerings
Room noise issues

Categories

Cleanliness
8.21
Some reviews indicated issues such as weak water pressure and cleanliness concerns.
Service
9.18
Several guests highlighted friendly staff, particularly at reception, though some service issues were noted.
Location
9.22
Many reviews praised the excellent location in the heart of the city.
Room Quality
8.67
Rooms were generally well-received, with some considerations about noise and wear.
Amenities
8.7
Guests enjoyed the rooftop pool and relaxing spaces.
Value for Money
7.66
Some guests felt the prices were high relative to their experiences, especially regarding breakfast and other services.
Food and Beverage
7.71
Breakfast quality received criticism, affecting overall sentiment.
Overall Experience
8.68
Despite some challenges, many guests enjoyed their stay and highlighted positive aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:02

Property Description

Luxurious Accommodations
Indulge in stylish rooms at La Passion Hotel Lounge featuring free Wi-Fi, plasma TVs, and elegant marble floors. Enjoy garden views from the private balconies in select rooms, offering a tranquil retreat after a day at the beach.

Relaxation and Dining
Unwind by the swimming pool or rejuvenate in the hot tub while soaking up the sun on the loungers. Choose between a continental or Caribbean breakfast served in a charming terrace lounge. Additionally, experience the hotel's lunch service or explore nearby top-rated restaurants.

Concierge Services
Take advantage of tailored boat trips to the picturesque Rosario and Baru Islands. For convenience, the 24-hour front desk can assist with shuttle arrangements to Rafael Nuñez airport, ensuring a seamless travel experience.

Book your stay at La Passion Hotel Lounge for an unforgettable getaway.

Important information:

Please note that airport shuttle services are available at an extra cost. To reserve this service, please contact the property directly, providing your arrival time, flight details and number of people.

Please note that the hotel offers a yacht service to Islas del Rosario for an additional surcharge which can be coordinated at the hotel reception.

Maintenance work will be carried out from Sep 25th to Nov 1st, because of this, the pool will be closed during that period.

Maintenance work will be carried out from May 5th to May 31st, because of this, the pool will be closed during that period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 671 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 7.71
Overall Experience: 8.68
F
Fabian couple ch
10
2026-07-22 via Nuitee
D
Diana couple co
4
IDEAL UBICACIÓN NADA MÁS
Pros:

Ubicación

Cons:

Atención en restaurante ni el desayuno, mucho ruido habitación 1 sugerir ventana antirruido

2026-07-21 via Nuitee
H
Heidi Pickett couple us
8
2026-07-20 via Nuitee
V
Velasco couple co
10
Pros:

Excelente todo, la piscina es muy buena, la limonada de coco es deliciosa en el bar y le cuarto perfecto

2026-07-20 via Nuitee
K
Keith couple gb
10
We loved La Passion and it is in such a great location for exploring the old town of Cartagena.
Pros:

The location was excellent, the staff were so friendly and fun, especially the ladies on the rooftop bar. Reception were also a great help and no matter who you spoke to they were always friendly and professional.

Cons:

I can’t think of one thing we didn’t like although it’s worth noting the shower/bath was in an open plan living area and this may not suit everyone.

2026-07-19 via Nuitee
P
Paula Tomas de couple pt
9
Ótimo
Pros:

Localização

Cons:

Pequeno-almoço

2026-07-15 via Nuitee
A
António solo_traveller pt
8
Pros:

Simpatia dos funcionarios
Localizacao.
Rooftop.
Decoracao
Pequeno Almoco

Cons:

Nada a apontar

2026-07-15 via Nuitee
N
NURIA couple es
10
Estancia perfecta
Pros:

Hotel muy bien situado. Decorado con mucho gusto. Habitaciones amplias y cómodas, además nos hicieron un upgrade. El personal amable y buen desayuno

Cons:

Por decir algo, había algo de olor a humedad.. pero creo q eso es común en Cartagena.

2026-07-15 via Nuitee
G
Gabriela couple ch
9
Ein tolles Altstadt-Hotel mit Charme und Einzigartigkeit.
Pros:

Dieses charmante Hotel liegt mitten im Centro Historico, hat Charme und ein gemütliches Rooftop mit Pool! Unser Zimmer war sehr geräumig und originell eingerichtet.

Cons:

In unserem Zimmer war ein spezieller Geruch und wir hatten nur Sicht auf den Patio. Im Rooftop-Bereich hat man keine gute Internet-Verbindung.

2026-07-14 via Nuitee
O
Olga couple es
9
Pros:

El edificio es precioso. Las habitaciones espectaculares. La ubicación muy buena. El desayuno y el personal muy amable. La azotea con su piscina y su zona de estar perfecta para aislarte del bullicio.

Cons:

El servicio de recogida en el aeropuerto no es recomendable en absoluto. Teniendo en cuenta que vale 4 veces más que el trayecto por Uber, el coche que nos recogió llegó tarde, estaba en muy mal estado, y la impresión que nos dio el conductor no fue buena. Recomendamos el Uber que funciona muy bien y es de confianza, pero dada la calidad del resto de servicios del hotel, deberían mejorar este aspecto

2026-07-13 via Nuitee
O
Olga couple es
10
2026-07-13 via Nuitee
F
Fede solo_traveller cl
8
2026-07-13 via Nuitee
J
John couple us
10
La hospitalidad de la gente de la recepción y el lugar de estadía fueron ambas increíbles. Muchas gracias!
Pros:

Súper súper bonito, el edificio es muy hermoso y la iluminación es espectacular, las chicas del desayuno y almuerzo son súper amables y queridas, les agrezco la gentileza y amabilidad

Cons:

Aunque nuestra habitación es increíble, la ducha se beneficiaría de un tris más de privacidad. De todos modos, es increíble y espaciosa

2026-07-08 via Nuitee
V
Valeska couple br
8
2026-07-06 via Nuitee
J
Joanna couple co
10
2026-07-04 via Nuitee
A
Adriana couple co
8
Cómodo, limpio y lindo!
Pros:

La dirección, quedaba en todo el centro histórico en medio de buenos restaurantes y lugares!!

Cons:

No me gustó la atención en los desayunos y bar, no eran muy cordiales y la calidad de los cócteles no era tan buena

2026-06-30 via Nuitee
A
Albert_gon90 solo_traveller es
10
Pros:

Really nice place. Nice staff. All clean.
10/10

2026-06-29 via Nuitee
P
Paulo Roberto couple br
9
Excelente opção de estadia
Pros:

Localização excelente, quarto amplo. Estilo Colonial, mas com conforto

Cons:

Senti falta de um frigobar.
Cafe da manha der a pedido, com poucas variedades

2026-06-29 via Nuitee
C
Carlos Ponte solo_traveller br
10
Pros:

Hotel muoto bem localizado, muito limpo com funcionários muito educados e atenciosos. Quabto grande e muito limpo. Cafe da manha bom

Cons:

Eu entendo que é uma casa antiga, mas carregar subindo escada ( nao tem elevador) e um pouco complicado e limita a hospedagem.

2026-06-29 via Nuitee
K
Karen couple us
8
Charmng great location a bit rustic
Pros:

The location is central to everywhere in the old city. Great restaurants nearby. Staff were very friendly and graciously helped us with changing to a more comfortable room than we were put in our first night. The pool was very clean. Rooftop place for relaxing was very pleasant.

Cons:

We had reserved the apartment. It turned out to be very uncomfortable. There are no windows, and the second bed was a sofa which did not fit a short adult. It is next door to the hotel but did not feel safe or confortable for 2 women. Once we moved to the main hotel the new room we had was way more comfortable and pleasant. There are two very steep staircases in the main hotel, which were a bit challenging.

2026-06-25 via Nuitee