The Hermitage, A Tribute Portfolio Hotel, Jakarta

Hotels
Tribute Portfolio
9.2 (717 reviews)
Jalan Cilacap No.1 Jakarta , Jakarta , id

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Helpful and polite staff
Great location for relaxation
Cons:
Issues with cleanliness of pool
High pricing and booking discrepancies

Categories

Cleanliness
8.53
Some reviews mention issues such as the pool not being clean and cigarette ash in the area.
Service
10
Multiple reviews describe the staff as polite, helpful, and customer-friendly.
Location
9.5
The location is mentioned positively, providing a calm environment amidst the busy city.
Room Quality
9.54
Rooms are described as large and comfortable with good amenities.
Amenities
8.49
Some amenities, like the rooftop pool, were described as needing maintenance.
Value for Money
9.02
Mixed sentiments about pricing and value based on room configurations.
Food and Beverage
8.98
Breakfast is generally described as good quality, though with limited variety.
Overall Experience
9.53
Most reviews reflect a high level of satisfaction, with many expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:32

Property Description

Luxurious Accommodation
Indulge in elegantly decorated rooms with modern amenities and stunning city views. Enjoy a comfortable stay with flat-screen TV, air conditioning, and a well-equipped en suite bathroom.

Dining Excellence
Savor delectable international cuisine at 1928 Restaurant or unwind with light snacks and beverages at La Vue Bar. Treat yourself to a fine selection of wine and cigars in the hotel's lounge.

Convenience and Comfort
Take advantage of 24-hour services including airport shuttle, car hire, and concierge. Relax with a massage, utilize meeting rooms and business center, and enjoy laundry and ironing facilities. Your ultimate Jakarta experience awaits at The Hermitage, A Tribute Portfolio Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for Rp 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 717 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 9.54
Amenities: 8.49
Value for Money: 9.02
Food and Beverage: 8.98
Overall Experience: 9.53
R
rsw2006 Solo travel Ayr, South Ayrshire, Ayrshire, Scotland
10
Intimate quiet peaceful pleasant classy 5 star hotel, excellent
Pros:

Intimate hotel where you will see the same guests more often than not which is rather pleasant

A lot of the rooms have adjoining doors more so on the upper floors so if this is a concern you should let hotel know, I didn’t hear any noise though from the adjoining room door or street noise, it’s was very peaceful and quiet

Breakfast was decent, executive lounge has very limited snack options but was okay

I went outside for dinner on the 2nd night

I used the onsite bicycle but please get it fixed by someone, the rear wheel bearing inside are goosed making the rear wheel wobble I pointed this out but I guess it won’t get fixed unless I write about it on here, the breaks squeak and need renewed , these are issues that should be fixed asap you don’t want guests riding a bad bicycle, I did have it for 2 hours and I was okay but please get the rear wheel repaired the internal bearings are gone inside the wheel making the wheel rub against the bikes frame

Tv in rooms have no YouTube or Netflix only casting is on them

Pool upstairs is good and you can do a little sunbathing for us brits

Gym is small but it’s ok

I love the hotel and the rooms they are very peaceful and is a nice neighbourhood

Lovely hotel and will come back if in Jakarta ,

2026-07-23 via Tripadvisor
B
Bas family_with_children nl
9
2026-07-22 via Nuitee
M
Mathias family_with_children de
10
2026-07-21 via Nuitee
M
Malte couple de
9
2026-07-19 via Nuitee
R
Rolf Erik family_with_children ch
6
Has seen better times. In need of renovation, clear checklists for very young staff. Great rooftop.
2026-07-16 via Nuitee
A
Anneke family_with_children ch
9
Top!
Pros:

Geniales Hotel im Kolonialstil, super freundliches Personal, ganz tolle Zimmer, bequemes Bett. Super Frühstück.
Rundum top!

2026-07-14 via Nuitee
J
Jan family_with_children nl
10
Pros:

Service, rooms, food

2026-07-13 via Nuitee
F
Fernando_Arg solo_traveller ar
8
Pros:

El hotel es un hermoso edificio antiguo restaurado. El desayuno es muy variado y abundante. Opciones múltiples. Muy buen restaurante y bar/lounge. El tamaño de las habitaciones es amplio.

Cons:

La primera noche no funcionó el aire acondicionado. Por la mañana, nos cambiaron de habitacion (totalmente comprensible y aceptable). Lo desagradable fue que al hacer el cambio, me pidieron un depósito de dinero porque había consumido la noche anterior en el restaurante y bar. Un detalle, a mi gusto, innecesario y de mala gestión. Algunos detalles de mantenimiento que deberían mejorar, como bañaderas con hongos en las gomas, o repintados en el techo visibles. La mampara de la ducha deja salir el agua al piso. La iluminación es mala en algunos sectores de la habitación, y los interruptores están mal colocados. La luz de nuestra terraza no funcionaba. Es un hotel que ostenta excelencia, y por eso creo debe mejorar en los detalles.

2026-07-13 via Nuitee
K
Konstantinos couple gr
9
Pros:

Terrace and breakfast room

Cons:

All was very nice

2026-07-10 via Nuitee
S
Stefan family_with_children be
8
Echt een aanrader om in het centrum van Jakarta te verblijven
Pros:

De heel mooie kamer, het uitgebreid en lekker ontbijt en het mooi zwembad

Cons:

Niets, alles was prima

2026-07-09 via Nuitee
G
Gillian extended_group nl
9
2026-07-03 via Nuitee
D
David solo_traveller fr
10
Pros:

We loved this historical building. Beautiful rooms and lobby. Roof tiop view

Cons:

Although breakfast is excellent, food on roof top bar in the evening was not good .

2026-07-02 via Nuitee
Y
Yasmina solo_traveller de
9
2026-07-01 via Nuitee
6
60asiahm Couples
10
Great Stay
Pros:

Our rooms were spacious comfortable & cosy. The staff were friendly & helpful. Love the deco. Has the old colonial style vibe.
Breakfast has a wide selection of food choices.

2026-06-29 via Tripadvisor
N
Nour couple ae
10
2026-06-28 via Nuitee
H
Helen Agustine couple id
9
Beautiful heritage architecture
Pros:

Beautiful heritage architecture and design, comfortable rooms, perfect size, love the rooftop with amazing view, love the quiet.

Cons:

Not kids friendly, most of the food are spicy, no kids playground.

2026-06-25 via Nuitee
Štefan couple sk
9
2026-06-24 via Nuitee
A
andikasagar Business Ubud, Gianyar Regency, Bali
10
A Jakarta hotel that always feel like coming home.
Pros:

My stay at The Hermitage Jakarta is always special, which is exactly why this boutique hotel remains my favorite in the city. I find myself returning here every time I visit Jakarta, whether for business or leisure. Its central location is incredibly convenient, with major shopping malls, restaurants, and many of the city’s key destinations all within easy reach. What truly sets The Hermitage apart, however, is its atmosphere. The hotel has a warm, authentic, and deeply cozy charm that makes it feel far more personal than a typical city hotel. The moment I step into the room, there is an immediate sense of comfort and serenity: a peaceful retreat amidst the bustle of Jakarta. For me, it is one of those rare places that effortlessly combine elegance, character, and genuine comfort, which is why I always look forward to coming back.

2026-06-22 via Tripadvisor
A
abidah extended_group my
9
Comfortable & love the half board offer. Nearby great coffee places.
2026-06-22 via Nuitee
T
Timo couple de
10
Amazing staycation with atmosphere
Pros:

Authentic and top notch

2026-06-21 via Nuitee