The Hermitage, A Tribute Portfolio Hotel, Jakarta

Hotels
•
Tribute Portfolio
9.2 (684 reviews)
Jalan Cilacap No.1 Jakarta , Jakarta , id

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Helpful and polite staff
Great location for relaxation
Cons:
Issues with cleanliness of pool
High pricing and booking discrepancies

Categories

Cleanliness
8.53
Some reviews mention issues such as the pool not being clean and cigarette ash in the area.
Service
10
Multiple reviews describe the staff as polite, helpful, and customer-friendly.
Location
9.5
The location is mentioned positively, providing a calm environment amidst the busy city.
Room Quality
9.54
Rooms are described as large and comfortable with good amenities.
Amenities
8.49
Some amenities, like the rooftop pool, were described as needing maintenance.
Value for Money
9.02
Mixed sentiments about pricing and value based on room configurations.
Food and Beverage
8.98
Breakfast is generally described as good quality, though with limited variety.
Overall Experience
9.53
Most reviews reflect a high level of satisfaction, with many expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:32

Property Description

Luxurious Accommodation
Indulge in elegantly decorated rooms with modern amenities and stunning city views. Enjoy a comfortable stay with flat-screen TV, air conditioning, and a well-equipped en suite bathroom.

Dining Excellence
Savor delectable international cuisine at 1928 Restaurant or unwind with light snacks and beverages at La Vue Bar. Treat yourself to a fine selection of wine and cigars in the hotel's lounge.

Convenience and Comfort
Take advantage of 24-hour services including airport shuttle, car hire, and concierge. Relax with a massage, utilize meeting rooms and business center, and enjoy laundry and ironing facilities. Your ultimate Jakarta experience awaits at The Hermitage, A Tribute Portfolio Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for Rp 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 684 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 9.54
Amenities: 8.49
Value for Money: 9.02
Food and Beverage: 8.98
Overall Experience: 9.53
E
Esther • couple • nl
10
2026-05-30 • via Nuitee
C
Christine • couple • de
9
TOP, wir liebten es
Pros:

Tolles Haus im kolonialen Stil—-wunderbar eingerichtet.Großzügige,wunderschöne Zimmer.Alles bestens,echte Empfehlung.Gute,zentrale Lage.

Cons:

Restaurant hat „Luft nach oben“,eher im mittleren Segment.Frühstück klasse.

2026-05-29 • via Nuitee
I
Iyad • couple • fr
8
2026-05-28 • via Nuitee
C
Charlotte Lange • couple • dk
10
Fabelagtigt
Pros:

Smukt, historisk hotel beliggende i det hyggelige Menteng-kvarter med dejlige restauranter i nabolaget.
Personalet yderst imødekommende og fantastisk hjælpsomme hele vejen rundt. Morgenmaden fremragende og med stort og lækkert udvalg for enhver smag

2026-05-28 • via Nuitee
S
Susanna • couple • it
8
2026-05-25 • via Nuitee
A
Ashley • solo_traveller • za
8
Great place for a weekend visit to Jakarta.
Pros:

The food was great, the staff even better. Rooms were lovely.

Cons:

The water was not hot at all for the showers or the baths- luke warm at best.

2026-05-25 • via Nuitee
P
Paula • solo_traveller • gb
8
An oasis of calm in a busy city.
Pros:

Lovely colonial style architecture and ambience makes a change from the modern hotel.
Very comfortable room.
Attentive and polite staff.
Rooftop bar and view was superb
It was a peaceful and calm stay.
We appreciated the room upgrade, thank you 🙏

Cons:

Nothing to complain about

2026-05-23 • via Nuitee
L
Lyric • couple • au
10
Beautifully relaxing and comfy
Pros:

The breakfast included was incredible! And the rooftop bar at night was a spectacle.

Cons:

The bed was a bit too soft for my back. But that's a personal issue

2026-05-22 • via Nuitee
R
Rubina • couple • gb
10
Stylish, comfortable and welcoming.
Pros:

Breakfast was great, it varied day by day. The coffee was excellent, staff were so attentive and kind. They had à la carte and buffet options and the breakfast area was beautifully decorated.

Rooms are beautiful and have everything you need. They are cleaned to a high high standard. Not a bad location but it takes ages to get anywhere because of Jakarta traffic. Grab is easy to get from this hotel. The pool was great too and had a nice pool area. I can’t speak on the gym as it was out of action for renovation whilst I was there. If I was to return to Jakarta I would definitely stay here again.

2026-05-19 • via Nuitee
S
ScottA63 • solo_traveller • au
9
Great to visit and experience,
Pros:

Stunning building and helpful staff,

Cons:

Does feel a bit like a prison inside.

2026-05-18 • via Nuitee
V
Valentina • solo_traveller • it
9
Ottima ultima sera prima delle partenza
Pros:

Stanza pulita, luminosa e spaziosa. Letto e cuscino comodissimi. Personale gentile e disponibile.
Ottima struttura per passare l'ultimo giorno prima di prendere il volo di rientro. A traffico normale ci vogliono circa 45-50minuti di macchina per raggiungere l'aeroporto.
Il rooftoop è davvero bello e si può anche cenare lì.

Cons:

Unica pecca: aria condizionata troppo bassa

2026-05-16 • via Nuitee
D
davinci666 • solo_traveller • au
9
2026-05-16 • via Nuitee
M
Muzher • solo_traveller • gb
8
2026-05-16 • via Nuitee
R
Radboud • family_with_children • nl
10
Fantastisch hotel met rooftop zwembad en fantastisch eten!
Pros:

Fantastisch hotel met rooftop zwembad en fantastisch eten!

Cons:

-

2026-05-12 • via Nuitee
H
Helen Agustine • couple • id
8
Comfortable & Beautiful heritage ambience to stay
Pros:

I feel the sense of locality of Menteng and heritage ambience. The room is comfortable, totally black out so i can sleep well without morning sun.

Cons:

The breakfast & dining menu is not kids friendly, most of the food are very spicy.

2026-05-10 • via Nuitee
L
Luthfan • extended_group • jp
10
2026-05-08 • via Nuitee
A
Alan • solo_traveller • gb
10
2026-05-07 • via Nuitee
N
Navigator38123261690 • Family
10
rest & relax stay cation
Pros:

Located near the food court, with a warm, homey atmosphere and beautiful, luxurious rooms. Far from the noise. Perfect for those seeking a peaceful retreat away from the hustle and bustle. The food is delicious, and the staff are friendly and attentive. The cleanliness is also excellent.

2026-05-06 • via Tripadvisor
A
Alinda • solo_traveller • nl
10
heel fijn verblijf gehad voor 2 nachten
Pros:

Prachtig hotel in koloniale sfeer, echt een verrassing. Heerlijke kamer met een terrasje. Mooie rooftop met uitzicht over de stad. locatie ook goed als je bijv naar de grote moskee wilt en nabij gelegen bezienswaardigheden, station ook redelijk vlot te bereiken met de taxi. goed ontbijt.

Cons:

eten in resto prima maar niet super.

2026-05-06 • via Nuitee
R
Renee • solo_traveller • us
10
Loved my stay at home the Hermitage
Pros:

Excellent staff, elegant and historic

Cons:

Nothing

2026-05-05 • via Nuitee