The Hermitage, A Tribute Portfolio Hotel, Jakarta

Hotels
Tribute Portfolio
9.2 (701 reviews)
Jalan Cilacap No.1 Jakarta , Jakarta , id

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Helpful and polite staff
Great location for relaxation
Cons:
Issues with cleanliness of pool
High pricing and booking discrepancies

Categories

Cleanliness
8.53
Some reviews mention issues such as the pool not being clean and cigarette ash in the area.
Service
10
Multiple reviews describe the staff as polite, helpful, and customer-friendly.
Location
9.5
The location is mentioned positively, providing a calm environment amidst the busy city.
Room Quality
9.54
Rooms are described as large and comfortable with good amenities.
Amenities
8.49
Some amenities, like the rooftop pool, were described as needing maintenance.
Value for Money
9.02
Mixed sentiments about pricing and value based on room configurations.
Food and Beverage
8.98
Breakfast is generally described as good quality, though with limited variety.
Overall Experience
9.53
Most reviews reflect a high level of satisfaction, with many expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:32

Property Description

Luxurious Accommodation
Indulge in elegantly decorated rooms with modern amenities and stunning city views. Enjoy a comfortable stay with flat-screen TV, air conditioning, and a well-equipped en suite bathroom.

Dining Excellence
Savor delectable international cuisine at 1928 Restaurant or unwind with light snacks and beverages at La Vue Bar. Treat yourself to a fine selection of wine and cigars in the hotel's lounge.

Convenience and Comfort
Take advantage of 24-hour services including airport shuttle, car hire, and concierge. Relax with a massage, utilize meeting rooms and business center, and enjoy laundry and ironing facilities. Your ultimate Jakarta experience awaits at The Hermitage, A Tribute Portfolio Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for Rp 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 701 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 9.54
Amenities: 8.49
Value for Money: 9.02
Food and Beverage: 8.98
Overall Experience: 9.53
E
Emma couple nz
9
Luxury feel
Pros:

Very decent size rooms. Really lovely and helpful staff.

Cons:

Would have been good to be able to connect to the tv with Netflix or some kind of streaming service.

2026-06-19 via Nuitee
T
Tosca couple nl
10
2026-06-17 via Nuitee
G
Gert Jan solo_traveller nl
9
2026-06-17 via Nuitee
R
Ralph solo_traveller gb
10
Comfortable, relaxing short break in Jakarta.
Pros:

Comfortable room. Lovely rooftop pool and bar. Well equipped gym.

Cons:

Seems like it is quite a way from the main tourist attractions, and the immediate area is not very interesting to walk around.

2026-06-15 via Nuitee
D
Daisy couple nl
8
Heerlijk verblijf in het rustige Menteng vlakbij de Grand Indonesia en Sarinhah
Pros:

De derde keer dat we hier hebben gelogeerd en het voelde als thuiskomen. De kamer is royaal, het bed slaapt heerlijk en de badkamer is heel fijn met een goede douche. Het ontbijt is gevarieerd van buffet tot a la carte. De locatie is perfect in het rustige en groene Menteng niet ver van Sarinah en Grand Indonesia Mall.

Cons:

We hadden dit keer ook diner in de clublounge geboekt. de kwaliteit viel een beetje tegen qua keuze van de gerechten en afstemming bij elkaar. Het ontbijt is beter!

2026-06-15 via Nuitee
S
Salvador couple id
10
Hospitality well done
Pros:

From the building, decoration and staff it’s for sure the coolest hotel I’ve stayed from this group of hotels!
Will comeback and recommend to everyone looking for comfort and good service

2026-06-13 via Nuitee
R
Robert couple nl
7
2026-06-13 via Nuitee
P
patricia couple fr
9
2026-06-11 via Nuitee
E
Emilien couple fr
9
Bel hôtel, bon service, confortable
Pros:

Piscine, roof top très sympa, bel hotel

Cons:

Horaire petit dej pas clair, buffet ferme à 10h alors que annoncé fin de petit dej 10h30.

2026-06-10 via Nuitee
S
shmigao solo_traveller de
10
2026-06-08 via Nuitee
V
Victoria solo_traveller us
10
Fabulous ❣️
Pros:

We loved every bit of this lovely property. We were treated like royalty ❣️. Everyone was so helpful and polite & kind. The breakfasts were amazing. The rooms so clean and quiet and lovely. The showers so hot❣️. We would highly recommend this hotel to anyone visiting Jakarta 😘

2026-06-06 via Nuitee
R
Robert family_with_children id
8
Pros:

Room design very calming

2026-06-06 via Nuitee
S
Sudipta solo_traveller sg
8
Pros:

Cleanliness, food.

Cons:

Could use hangers on the bathroom door.

2026-06-03 via Nuitee
M
Melanie solo_traveller us
9
Historic Jakarta hotel with character and elegant service
Pros:

The historic property is wonderful to stay in: a unique opportunity to experience a bygone era.
I loved my room with the bedroom/ sitting room combined. It also had a patio, which I did not use due to the heat. The photograph collection in the hotel is very interesting.
The location of the hotel is good with international cafes, restaurants near.
My favorite part was the rooftop bar area. It was wonderful having dinner up there and looking at the lights of Jakarta. It made for a memorable evening.
Service is excellent throughout.

Cons:

I found the breakfast buffet ordinary and expensive for what it was.

2026-06-02 via Nuitee
I
Irvan solo_traveller us
10
It was such a great experience staying here. Everything was perfect!
Pros:

It was so fancy and luxurious!

Cons:

N/A

2026-06-02 via Nuitee
B
Brian solo_traveller nz
10
Pros:

Everything

2026-06-01 via Nuitee
C
Charlotte Lange couple dk
10
2026-06-01 via Nuitee
E
Esther couple nl
10
2026-05-30 via Nuitee
C
Christine couple de
9
TOP, wir liebten es
Pros:

Tolles Haus im kolonialen Stil—-wunderbar eingerichtet.Großzügige,wunderschöne Zimmer.Alles bestens,echte Empfehlung.Gute,zentrale Lage.

Cons:

Restaurant hat „Luft nach oben“,eher im mittleren Segment.Frühstück klasse.

2026-05-29 via Nuitee
I
Iyad couple fr
8
2026-05-28 via Nuitee