Holiday Inn Express Puerto Vallarta by IHG

Hotels
•
Holiday Inn Express
9 (2198 reviews)
Boulevard Francisco Medina Ascencio, 3974 Col Villa de las Flores , Puerto Vallarta , mx
+52 322 226 7760

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Clean and comfortable rooms
Cons:
Food quality issues
Inconvenience with location

Categories

Cleanliness
8.46
Several reviews indicate issues such as cleanliness in common areas and in individual rooms, suggesting some room for improvement.
Service
9.93
Many praises for staff being friendly and accommodating.
Location
9.47
Close proximity to airport and shops, though some mention it is far from old town.
Room Quality
9.42
Rooms are mentioned as spacious and comfortable with some variety in experiences.
Amenities
8.45
Amenities were adequate though some guests faced issues with shuttle services.
Value for Money
8.91
Mixed sentiments with strong ratings for breakfast yet some complaints about restaurant pricing.
Food and Beverage
7.96
Food quality received criticism, indicating it could be improved.
Overall Experience
9.43
Most guests express high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:22

Property Description

Convenient Location
Holiday Inn Express Puerto Vallarta is perfectly situated just a short drive away from the city's beaches and main attractions, offering easy access to everything Puerto Vallarta has to offer.

Comfortable Rooms
Relax in our well-appointed rooms equipped with modern amenities such as air conditioning, coffee machines, and comfortable work desks. The private bathrooms feature all the essentials you need for a comfortable stay.

Great Facilities
Enjoy our outdoor swimming pool, hot tub, and daily breakfast to start your day right. With a 24-hour front desk, shared lounge, and luggage storage, we ensure a convenient and hassle-free stay for all our guests.

Book your stay at Holiday Inn Express Puerto Vallarta now for a memorable and enjoyable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PVR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 2198 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 9.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 9.43
S
Steve • family_with_children • ca
7
Pros:

good price

Cons:

toilet seat was missing, had to put it on the toilet and it was broken, room was very hot when we arrived and AC never really cooled it off, bus to airport was listed as 12:00 and we were told to notify at 11:00 but when we notifed at 11:00 they said the bus was at 1:00 or 11:00 but it worked out in the end.

2026-07-23 • via Nuitee
A
Aleal6 • solo_traveller • mx
10
Pros:

Instalaciones y desayuno

2026-07-23 • via Nuitee
S
SANCHEZ • extended_group • mx
9
2026-07-23 • via Nuitee
M
Maria Hilda • solo_traveller • mx
10
2026-07-21 • via Nuitee
R
Robert • solo_traveller • us
8
I always enjoy my stay at the Holiday Inn Express.
Pros:

Location to airport, friendliness of staff, size of rooms, 24-hr room service, cleanliness.

Cons:

DISCLAIMER: The staff at Holiday Inn Express transferred me to their sister property the Holiday Inn Suites as a courtesy since the Suites property had rooms immediately available. I appreciated this so that I could get checked in faster. So this complaint is about the SUITES and NOT the EXPRESS property. The a/c unit in my room needed a dehumidifier - the air was so damp that it warped all papers in the room, my passport and other documents were all curling up on the edges because there was so much moisture in the air. I only stayed the one night but had it been for multiple nights it could cause respiratory issues for people with sensitive airways.

2026-07-21 • via Nuitee
F
Faustino • solo_traveller • mx
7
cuidado todos tienen cargos escondidos en vallarta
Pros:

me dieron fue transporte al aeropuerto sin costo adicional. l atención del personal del hotel fue muy buena y puntual en todo momento el hotel limpio y bien ubicado

Cons:

llege alas 12 del dia me cobraron 500 pesos por darme check in temprano y aun asi espere 2 horas ,vallarta en general tienen esta mala costumbre de explotar al turista a toda costa es una ciudad que en general todos tenemos de cuidad de no caer en engaños.
algo que si me

2026-07-20 • via Nuitee
J
Jessica • couple • us
10
Wonderful and amazing
Pros:

Staff was always kind, housekeeping was always on top of the room getting cleaned up and tighty. Breakfast was amazing.

2026-07-20 • via Nuitee
G
Gonzalo • solo_traveller • mx
10
2026-07-20 • via Nuitee
F
Francisco • solo_traveller • mx
10
Pros:

Excelente servicio, habitaciones limpias , desayuno delicioso. Personal amable

Cons:

Solo tenía habilitado un elevador

2026-07-19 • via Nuitee
L
Lei • solo_traveller • gt
10
2026-07-18 • via Nuitee
D
Dora • family_with_children • us
10
2026-07-18 • via Nuitee
C
Castillo vera • solo_traveller • mx
10
2026-07-18 • via Nuitee
V
Víctor M • couple • us
10
Excellent
Pros:

Closer to the airport

Cons:

Parking lot all the way to the back

2026-07-18 • via Nuitee
J
Juan Jose • solo_traveller • mx
10
Pros:

Nice, fresh and clean!! The breakfast it was amazing!!

Cons:

Everything so good!!!

2026-07-17 • via Nuitee
V
Vargas Cabrera • solo_traveller • mx
9
Buen Hotel
Pros:

La habitación limpia y las almohadas, el joven que atiende en el restaurante durante el desayuno "amable y atento"

Cons:

La piscina, requiere mantenimiento.... está descuidada.

2026-07-17 • via Nuitee
D
Delgadillo • couple • us
10
2026-07-16 • via Nuitee
F
Fernando • couple • us
10
2026-07-16 • via Nuitee
S
Seitier • solo_traveller • fr
10
Magnifique dernière nuit au Mexique, la chambre spacieuse et la piscine magnifique
Pros:

On a été surclassé.

2026-07-15 • via Nuitee
V
Veronica • family_with_children • us
10
Buena
Pros:

Muy cómoda la habitación y sobre todo muy tranquilo

Cons:

No me gustó mucho el desayuno

2026-07-15 • via Nuitee
B
Beatriz • solo_traveller • mx
10
bien
Pros:

el hotel estuvo perfecto y la atención del hotel. La atencion de booking mal ya que uno de sus empleados por telefono me estafo con $5000, lo cual no pude comprobar y por supuesto que no me regresaron ese dinero. Pero esten atentos porque con ustedes hay un ratero, Luego volvi yo a hacer el pago por la pagina y todo bien desgraciadamente por telefono hice un pago a una liga que me envio ese empleado y no era de ustedes. Hay algo que esta mal ahí.

2026-07-14 • via Nuitee