Holiday Inn Express Puerto Vallarta by IHG

Hotels
Holiday Inn Express
9 (2253 reviews)
Boulevard Francisco Medina Ascencio, 3974 Col Villa de las Flores , Puerto Vallarta , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Clean and comfortable rooms
Cons:
Food quality issues
Inconvenience with location

Categories

Cleanliness
8.46
Several reviews indicate issues such as cleanliness in common areas and in individual rooms, suggesting some room for improvement.
Service
9.93
Many praises for staff being friendly and accommodating.
Location
9.47
Close proximity to airport and shops, though some mention it is far from old town.
Room Quality
9.42
Rooms are mentioned as spacious and comfortable with some variety in experiences.
Amenities
8.45
Amenities were adequate though some guests faced issues with shuttle services.
Value for Money
8.91
Mixed sentiments with strong ratings for breakfast yet some complaints about restaurant pricing.
Food and Beverage
7.96
Food quality received criticism, indicating it could be improved.
Overall Experience
9.43
Most guests express high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:22

Property Description

Convenient Location
Holiday Inn Express Puerto Vallarta is perfectly situated just a short drive away from the city's beaches and main attractions, offering easy access to everything Puerto Vallarta has to offer.

Comfortable Rooms
Relax in our well-appointed rooms equipped with modern amenities such as air conditioning, coffee machines, and comfortable work desks. The private bathrooms feature all the essentials you need for a comfortable stay.

Great Facilities
Enjoy our outdoor swimming pool, hot tub, and daily breakfast to start your day right. With a 24-hour front desk, shared lounge, and luggage storage, we ensure a convenient and hassle-free stay for all our guests.

Book your stay at Holiday Inn Express Puerto Vallarta now for a memorable and enjoyable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PVR

Location

Guest Reviews

9
Based on 2253 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 9.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 9.43
G
Guadalupe De Los Angeles solo_traveller mx
10
Pros:

Todo fue excelente 👌

Cons:

No tengo comentario 👌

2026-09-11 via Nuitee
A
Ana Luisa solo_traveller mx
9
2026-09-10 via Nuitee
V
Vázquez solo_traveller mx
10
2026-09-10 via Nuitee
R
Robert solo_traveller us
7
Great value, friendly staff and close to stuff in PV, would recommend!
Pros:

Location is great, staff is super friendly, and the rooms are good sized. Love that you can order room service 24 hours a day.

Cons:

The air conditioning unit in my room did not work well. The room temperature could not cool below 25degC/77degF which is quite warm for a hotel room stay especially in Puerto Vallarta where it is damn hot. The hotel staff did their best to try and fix it but I think the unit is just dead and needs replacing. This was the first time I stayed at the property and had an issue with the temperature in the room, so I am hoping it was an isolated thing.

2026-09-09 via Nuitee
E
Edgar family_with_children us
9
Buena estancia
Pros:

En gral para pasar la noche está muy bien.

Cons:

-

2026-09-09 via Nuitee
W
wendolyne extended_group mx
9
2026-09-09 via Nuitee
M
Martinez solo_traveller mx
10
Pros:

Todo todo, la atención de los empleados y el desayuno

Cons:

La verdad es que por el momento no hay algo que me disguste

2026-09-09 via Nuitee
U
Ulises couple mx
8
buena estancia
Pros:

Desayuno bien

2026-09-07 via Nuitee
J
Juan Carlos solo_traveller mx
10
2026-09-06 via Nuitee
G
Gabriela family_with_children us
8
2026-09-05 via Nuitee
M
Martin & Sandra couple us
1
2026-09-03 via Nuitee
B
Barbara couple us
9
2026-09-02 via Nuitee
P
PAOLA DEL ROCIO family_with_children mx
10
2026-09-02 via Nuitee
G
Gonzalez family_with_children mx
10
Estancia confortable
Pros:

Muy confortables y limpias las habitaciones...Desayuno excelente

2026-09-02 via Nuitee
G
Gonzalez Mendez couple mx
1
Excelente ubicación pero huele mal :(
Pros:

La ubicación.

Cons:

Empezamos en un cuarto bellisimo, sin embargo nos cambiaron para evitar ruidos por estar en mantenimiento, nos cambiaron al piso 4, El olor a humedad es muy fuerte, llovio y el cuarto se le metia el agua por la ventana, estaban pintando el pasillo 4, y haciendo lo que pareceria como algún tipo de arreglo. La vrd el olor me tenia muy molesta, lo reportamos pero no nos quisieron cambiar :(

2026-09-02 via Nuitee
G
GUILLERMO SERGIO solo_traveller mx
8
Pros:

Buen desayuno y cerca del aeropuerto

2026-09-02 via Nuitee
M
Michaelle solo_traveller us
10
I'm definitely going back!
Pros:

The gentleman at the front desk and the rest of the staff, not only went above and beyond. But he also gave us such an amazing view to wake up to. My children and I have been traveling for several months, and it was all just so amazing to have such a warm welcoming to Puerto Vallarta. It really does mean the world to us. Even though we only stayed one night, this was the best hotel, and experience overall. Thank you for your hospitality. My only regret was I never got their name. Oh and that was the most comfortable bed ever!

Cons:

Nothing! Everything was absolutely perfect. 💜💜💜

2026-09-01 via Nuitee
I
Itzamana Zulhu solo_traveller mx
3
Pros:

Como siempre las camas

Cons:

Pésima actitud de una de recepción

2026-08-31 via Nuitee
I
Ivan couple us
9
Pros:

Everything except Breakfast

Cons:

Breakfast

2026-08-31 via Nuitee
M
Marcos fernando solo_traveller mx
9
Pros:

Todo

Cons:

No me acuerdo

2026-08-28 via Nuitee