London Stay Apartments

Hotels
7.8 (1277 reviews)
187, Rotherhithe new road , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Laundry
Non-smoking throughout
Designated smoking area
Shared kitchen
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Inconsistent service response

Categories

Cleanliness
6.19
Multiple complaints regarding cleanliness with specific mentions of dust, hair, and unsanitary conditions.
Service
8.16
Service was friendly, but responsiveness issues were noted with reception.
Location
9.2
Perfect location for accessing all areas in and around London, with good transport links.
Room Quality
7.65
Rooms were spacious and modern, but some guests experienced issues with bed comfort.
Amenities
8.68
Adequate amenities such as kitchen facilities and nearby supermarket.
Value for Money
7.14
Some guests felt cleanliness did not match the price paid, impacting overall perception.
Food and Beverage
7.19
No specific mention of food quality; generally adequate technologies for meal prep were noted.
Overall Experience
8.16
Experience was mixed; good location and friendly staff, but cleanliness was a major issue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:37

Property Description

Contemporary Studio Apartments with Free WiFi

London Stay Apartments, conveniently situated near Southwark Park, offers modern studio apartments with complimentary WiFi. Each room features a 32-inch TV with access to over 70 channels, along with tea/coffee making facilities and free biscuits. Guests can enjoy the convenience of laundry service, en-suite bathrooms, and kitchenettes in every room.

Convenient Location with Easy Access to Transportation

Situated just a short walk from Surrey Quay Overground Station, guests can easily explore London with 24-hour bus services passing by and nearby train and tube stations. The property's proximity to shopping centers, supermarkets, and various transport options makes it an ideal choice for travelers looking to explore the city.

Close Proximity to Major London Attractions

With quick connections to iconic London landmarks like London Bridge, the O2 Arena, and the Olympic Park in Stratford, London Stay Apartments offers a central location for guests to experience the best of what the city has to offer. Book your stay now and make the most of your London adventure!

Important information:

The property reserves the right to pre-authorize the card provided on the reservation in order to guarantee the reservation in case of a no-show or late cancelation. The card will be pre-authorized 3 days prior to arrival. The property strongly advises all guests to have enough funds to cover.

The guest checking in must provide a passport or other photographic identification matching the name of the guest on the reservation.

The card used to reserve the room must be presented upon arrival for all nonrefundable reservations. If this is not possible, guests must inform the property in advance.

The total cost of the stay has to be done in full on/before arrival. Nonrefundable reservations will be charged at the time when the reservation has been made (please make sure to have enough funds in order to have the reservation confirmed).

Smoking is strictly prohibited inside the rooms and hotel premises, and there is a GBP 100 penalty for violating this policy. A covered designated smoking area is available inside the building. No visitors are allowed between 22:00 and 08:00.

There is a GBP 50.00 penalty per visitor if this policy is violated. No loud noise is permitted after 22:00. There is a GBP 100 penalty if this policy is violated. Guests will have to pay for any damages to the room (including linen).

This will be charged to the card used when the reservation was made, or deducted from the deposit upon checkout. Check-in standard time: from 15:00 up to 22:00 Check-out standard time: up to 11:00 Guests checking out after 11:00 will be charged GBP 20 for every extra hour.

Early check-in or late check-out is subject to availability and has to be confirmed by the property. Guests checking in after 22:00 must inform the property in advance and extra charges will incur as follows: GBP 15 extra for the 22:00 - 00:00 interval. GBP 30 extra for the 00:00 - 02:00 interval. Please note that no check-in is available after 02:00.

When booking 3 rooms or more, different policies and additional supplements will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 1277 reviews
Cleanliness: 6.19
Service: 8.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.68
Value for Money: 7.14
Food and Beverage: 7.19
Overall Experience: 8.16
M
María Laura couple es
6
It was okay, but it’s horrible not being able to sleep comfortably
Pros:

It was located in front of a very convenient bus stop

Cons:

The mattress was really awful. We couldn’t sleep for 7 days. It’s not a luxury to sleep on a mattress that’s comfortable, they really need to change them. We asked the staff them if they could change it or change us to another room and the answer was no. Now I’m back home with several pain on my back

2026-07-04 via Nuitee
A
Artur solo_traveller pl
3
Śliczny widok na Londyn po otwarciu okna połaciowego. Bardzo brudno bez klimatyzacji.
Pros:

Widok z okna na poddaszu na City.

Cons:

W pokoju nie ma klimatyzacji, w upalny dzień było tam ponad 30 stopni Celcjusza. Nie można było wytrzymać w pokoju do zachodu słońca. Jakość wykończenia jest tragiczna. Ktoś odnawiając pomalował ściany w sposób dramatycznie zły. Pobrudzone farbą ceglane ściany, drewniane elementy wystroju wnętrza, ościeżnica okna ... Pokój ma mocno zniszczone meble i jest bardzo brudny. Pościel jest poplamiona.

2026-07-04 via Nuitee
J
joey solo_traveller gb
10
2026-07-03 via Nuitee
A
Anne solo_traveller de
8
2026-07-03 via Nuitee
V
Vaia solo_traveller es
8
Cómodo y tranquilo
Pros:

Tenia una habitación individual y sinceramente me sorprendió. Era espaciosa, la cama cómoda, incluso tenia una nevera y como estuve durante la ola de calor, me pusieron un ventilador, que me fué genial.
Además, era una habitación que daba a un patio y era muy tranquila y acogedora.
Es una zona poco turística, con lo que parece más tranquila, aunque hay buenas conexiones de transporte.

Cons:

No me importó, pero al llegar ya no había nadie en recepción y cogí la llave de una taquilla con contraseña. Hay que decir que la información fué muy precisa y correcta, pero en los 2 días que estuve no tuve contacto con nadie del personal y aunque me organicé bien, resulta un poco extraño.

2026-07-03 via Nuitee
L
Lucie solo_traveller cz
8
Ubytování s poměrně dobrou dostupností k London Bridge. Poměrně hlučné prostředí a tenké stěny, přes dveře z pokoje na c
Pros:

Hezké a útulné ubytování, v blízkosti veřejné dopravy a obchůdku s potravinami.

Cons:

Poměrně hlučné prostředí a tenké stěny, přes dveře z pokoje na chodbu jde vše slyšet, přes škvíru mezi trámem dveří a samotnými dveřmi jde vidět i na chodbu.

2026-07-02 via Nuitee
L
Lindsey couple gb
8
Perfect apartment for a short stay, good value for money
Pros:

Welcoming and helpful staff. Room had everything we needed.

Cons:

Not much around the apartments. Closest tube station is 15 minute walk.

2026-07-02 via Nuitee
A
Alex solo_traveller gb
1
Pros:

Arrived at property and then said they were full after I paid and travelled.

2026-07-02 via Nuitee
A
Andre family_with_children br
3
Boa localização em Londres para transporte público, porém com conforto limitado
Pros:

Achei bom que havia fast food, mercado 24hrs e transporte público perto.

Cons:

Muito sujo, nao ha limpeza da acomodação e nem do quarto, chão muito sujo, banheiro minúsculo, quarto abafado, papéis em baixo das camas e geladeira com mal cheiro.

2026-06-30 via Nuitee
M
Majken solo_traveller fo
10
Pros:

great location

Cons:

bed a little soft

2026-06-30 via Nuitee
E
ELENA solo_traveller es
7
2026-06-28 via Nuitee
E
Elaine extended_group gb
8
Staff very helpful location great with shop few steps away very well decorated and nice comfortable beds location great
Pros:

Had the downstairs three bed apartment added bounce was a small outside space to sit and enjoy a coffee

Cons:

Bedding on small double bed was too small and ideally could off done with more cutlery and one more fan in the heat

2026-06-28 via Nuitee
A
alfredo extended_group es
5
Pros:

relativamente cerca del transporte publico

Cons:

limpieza escasa y demasiado caloir en la estancia

2026-06-28 via Nuitee
S
Sophie solo_traveller gb
7
Basic but good price for a night's stay in London
Pros:

Friendly staff. Room was a good size and was clean and tidy. It also had an en suite and small kitchenette with fridge, which was useful. Plenty of plug sockets, mirrors and a comfy double bed.

Cons:

Visited in June during hot weather, so unfortunately it was very warm, even with the ceiling fan and standing fan. Also, could do with curtains as the blinds weren't very effective in the early morning.

2026-06-28 via Nuitee
T
Timothée solo_traveller fr
6
2026-06-27 via Nuitee
E
Emmanuel solo_traveller fr
8
Pros:

J'ai été plutôt agréablement surpris. Il y avait une kitchenette dans la chambre, qui était propre et calme. Pas loin de l'appartement il y a un tesco superstore, et un arrêt de bus vers le centre et d'oveground

Cons:

L'emplacement est assez excentré, même si on peut se rendre facilement au centre par un bus direct ou le métro avec un changement par l'overground.
La bouilloire pourrait être nettoyée. Ce n'est que du calcaire, je sais, mais c'est toujours mieux.
Le gros point noir pour moi, ce sont les stores : celui du velux de la salle de bain était opaque, mais malheureusement on ne dort pas dans la salle de bain, et celui du salon était presque transparent. Donc à ce niveau là c'est comme si on dort dehors, on est réveillé dès le lever du soleil. C'est ce qui a motivé ma note, sinon c'était un 9/10.

2026-06-26 via Nuitee
O
Olusoga couple gb
8
2026-06-26 via Nuitee
I
ion solo_traveller es
8
2026-06-26 via Nuitee
O
Olusoga couple gb
8
2026-06-26 via Nuitee
N
Nicola extended_group it
6
Giusto per pochi giorni.
Pros:

Letteralmente davanti all’entrata c’è una fermata dell’autobus che in circa 30 minuti ti porta in centro, e a fianco c’è un supermercato aperte H 24 :)

Cons:

Purtroppo la nostra esperienza non è stata del tutto positiva, soprattutto per una comunicazione poco chiara da parte della struttura.

Prima dell’arrivo avevamo chiesto se fosse possibile lasciare le valigie in hotel al mattino e tornare poi con calma più tardi per il check-in. Solo una volta arrivati, verso le 11, abbiamo scoperto che il check-in si poteva effettuare soltanto a partire dalle 15:00 e obbligatoriamente entro le 18:00. Questa informazione ci ha un po’ scombussolato la prima giornata di vacanza, anche perché online avevamo letto che la reception fosse aperta fino alle 22:00. Sarebbe quindi opportuno che questi aspetti venissero comunicati in modo più chiaro e coerente, perché noi lo abbiamo capito soltanto una volta arrivati in struttura leggendo il cartello esposto.

Anche la pulizia della camera, in generale, non era delle migliori. Va però detto che il personale è stato gentile e, dopo due giorni, ci sono stati cambiati gli asciugamani.

Un altro aspetto negativo è stato il caldo in camera: considerate le temperature molto elevate di Londra in quei giorni, la stanza era letteralmente un forno. Le finestre si potevano aprire solo a vasistas e c’era soltanto un ventilatore, soluzione purtroppo insufficiente in quelle condizioni. Ho anche scritto alla struttura tramite la chat di Booking per chiedere se fosse possibile fare qualcosa per arieggiare la stanza (bastava aprire le finestre del tutto), ma mi è stato risposto soltanto dopo la mia partenza, quando ormai era troppo tardi.

2026-06-25 via Nuitee