Real de Chapala

Hotels
8.6 (331 reviews)
Paseo del Prado, 20 , Ajijic , MX
+52 33 3641 9100

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Terrace
Garden
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Beautiful views
Friendly staff
Cons:
Dirty floors
Slow service
Maintenance issues

Categories

Cleanliness
7.98
Reviewed as dirty floors and maintenance issues.
Service
8.95
Mixed feedback; staff friendly but slow service noted.
Location
9.49
Great views and nice residential neighborhood.
Room Quality
8.44
Comfortable beds, but some rooms had maintenance issues.
Amenities
8.47
Good facilities; pools were praised but lacking maintenance.
Value for Money
8.43
Good pricing for amenities and services compared to similar hotels.
Food and Beverage
7.98
Breakfast service was slow and a complaint about restaurant service.
Overall Experience
9.05
Generally good experiences but several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:32

Property Description

Lakefront Property with Abundant Amenities

Luxurious Accommodations
Each room at Hotel Real de Chapala offers a cable TV and desk, while suites boast a spacious seating area. Stay connected with free Wi-Fi available throughout the property.

Dining Options Galore
Indulge in international and national cuisine at the on-site restaurant, open for breakfast, lunch, and dinner. Don't miss the Sunday breakfast buffet! Explore additional dining choices within 1 km.

Recreation and Nearby Attractions
Enjoy 2 swimming pools, a soccer court, and pickleball facilities. Unwind in the game room with pool tables or take a short walk to Ajijic City Centre. With Guadalajara just a 50-minute drive away, your options for adventure are endless.

Ready to experience the beauty and comfort of Hotel Real de Chapala? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GDL

Location

Guest Reviews

8.6
Based on 331 reviews
Cleanliness: 7.98
Service: 8.95
Location: 9.49
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 9.05
M
Maria • solo_traveller • mx
9
2026-10-13 • via Nuitee
J
Jorge • couple • mx
7
Pros:

LA Ubicación

Cons:

Los muebles de los cuartos, muy viejos

2026-10-12 • via Nuitee
S
Sánchez • solo_traveller • mx
10
Pros:

Instalaciones excelentes y cómodas, el personal muy accesible y amable. Excelente

Cons:

Todo muy bien.

2026-09-17 • via Nuitee
M
Murillo • solo_traveller • mx
10
2026-09-17 • via Nuitee
M
Mehdi • couple • ir
7
Pros:

location and environment was excellent.
Hotel has a wonderful view across the lake.

Cons:

I believe that hotel needs a renovation as everything was so old. each room needs to be equipped with safe, kettle and so on.

2026-09-12 • via Nuitee
L
Lucila • extended_group • mx
9
estuvimos muy contentos, vista maravillosa al lago, desayuno excelente.
Pros:

excelente

2026-08-31 • via Nuitee
O
Oscar Pérez • solo_traveller • mx
10
2026-08-28 • via Nuitee
M
Miren Garbine • extended_group • mx
8
2026-08-27 • via Nuitee
J
jose de jesus • family_with_children • mx
9
GRATA ESTANCIA
Pros:

HEMOS IDO UN PAR DE VECES ANTES Y SIEMPRE HEMOS TENIDO UNA GRATA EXPERIENCIA, EL HOTEL ES ANTIGUO PERO SIEMPRE LO TIENEN EN BUENAS CONDICIONES , EL TRATO DEL PERSONAL SIEMPRE FUE GRATO, LOS JARDINES ESTAN MUY BIEN CUIDADOS, EL DESAYUNO DEL BUFFET ES REALMENTE BUENO, ES UN HOTEL MUY FAMILIAR, LAS HABITACIONES SON BIEN AMPLIAS

Cons:

LA ALBERCA YA SE VE CON ALGUNAS PARTES YA DETERERIORADAS EN AZULEJOS PERO SIEMPRE ESTA LIMPIA Y EN CONDICIONES PARA USARSE, EN LAS AHBITACIONES HAY DETALLES QUE MUESTRAN EL PASO DEL TIEMPO PERO NADA QUE NO PERMITA TENER UNA BUENA ESTANCIA, LAS CAMAS SON COMODAS PERO PEQUEÑAS, NOS TOCARON CAMAS MATRIMONIALES.

2026-08-25 • via Nuitee
L
Lizette • solo_traveller • mx
10
2026-08-25 • via Nuitee
A
ANDRES • solo_traveller • mx
10
Pros:

Es un lugar muy bonito y tiene diversión para toda la familia

2026-08-20 • via Nuitee
A
ANDRES • solo_traveller • mx
10
Pros:

El desayuno

2026-08-20 • via Nuitee
A
Alejandra • solo_traveller • mx
8
Pros:

El hotel como tal es muy bonito

Cons:

La atención de una cocinera fue muy grosera conmigo y mi hija y ya después se disculparon sus compañeros y el chef fueron muy amables

2026-08-17 • via Nuitee
H
Holly • family_with_children • us
10
Nice place to stay
Pros:

It was a really great location. The pools were great, staff were extra friendly and helpful. Beautiful view of the lake and mountains. Room was very spacious and had air conditioning.

Cons:

The beds were hard as a rock which wasn’t great for a full week. The walls were kind of thin so you could hear everything. During the week it was fairly quiet, but on the weekend not so much.

2026-08-16 • via Nuitee
R
Ratchadaporn • family_with_children • be
7
Fijn en aangenaam voor de kinderen!
Pros:

Ligging

Cons:

Vochtigheid en geur in de kamer

2026-08-08 • via Nuitee
L
Lucio • family_with_children • mx
10
Lugar tranquilo y cómodo
Pros:

Lugar muy tranquilo, muy buen servicio y atención.

Cons:

Está un poco lejos del centro del pueblo

2026-08-03 • via Nuitee
M
Minerva • family_with_children • mx
9
Excelente hotel para pasar tiempo en familia, muy lindo y tranquilo.
Pros:

El servicio es excelente! Las instalaciones muy bonitas y bien conservadas. La comida muy rica!

Cons:

Todo estuvo en orden, el servicio sobresale en todos los aspectos.

2026-07-23 • via Nuitee
A
Arturo Eduardo • solo_traveller • mx
8
Pros:

La ubicación, el personal

Cons:

Algunas cosas ya se notan viejas

2026-07-20 • via Nuitee
O
ortega • solo_traveller • mx
10
2026-07-14 • via Nuitee
J
Jez C • solo_traveller • us
9
Great value for the space
Pros:

The staff was really accomodating and they helped with all our concerns. The room was spacious including the shower; we had one that was facing the lake. The facilities are a bit older, the jacuzzi and pool but it did work and was cleaned daily. The location was further from the malecon but not inconvenient to where you can't easily go to for dinner/food. It is a place where its best to have your own vehicle and they had free parking for it.

2026-07-12 • via Nuitee