Real de Chapala

Hotels
8.6 (310 reviews)
Paseo del Prado, 20 , Ajijic , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Terrace
Garden
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Beautiful views
Friendly staff
Cons:
Dirty floors
Slow service
Maintenance issues

Categories

Cleanliness
7.98
Reviewed as dirty floors and maintenance issues.
Service
8.95
Mixed feedback; staff friendly but slow service noted.
Location
9.49
Great views and nice residential neighborhood.
Room Quality
8.44
Comfortable beds, but some rooms had maintenance issues.
Amenities
8.47
Good facilities; pools were praised but lacking maintenance.
Value for Money
8.43
Good pricing for amenities and services compared to similar hotels.
Food and Beverage
7.98
Breakfast service was slow and a complaint about restaurant service.
Overall Experience
9.05
Generally good experiences but several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:32

Property Description

Lakefront Property with Abundant Amenities

Luxurious Accommodations
Each room at Hotel Real de Chapala offers a cable TV and desk, while suites boast a spacious seating area. Stay connected with free Wi-Fi available throughout the property.

Dining Options Galore
Indulge in international and national cuisine at the on-site restaurant, open for breakfast, lunch, and dinner. Don't miss the Sunday breakfast buffet! Explore additional dining choices within 1 km.

Recreation and Nearby Attractions
Enjoy 2 swimming pools, a soccer court, and pickleball facilities. Unwind in the game room with pool tables or take a short walk to Ajijic City Centre. With Guadalajara just a 50-minute drive away, your options for adventure are endless.

Ready to experience the beauty and comfort of Hotel Real de Chapala? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for MXN 420 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 310 reviews
Cleanliness: 7.98
Service: 8.95
Location: 9.49
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 9.05
E
Eckehard • family_with_children • de
8
Eine wunderbare Option am Chapalasee in Ajijic.
Pros:

Die Lage ist optimal und an ruhigen Tagen außerhalb der Wochenenden geradezu meditativ. Zwei große Pools bieten viel Platz zum Schwimmen. Nur der Whirlpool war so stark mit Chlor versetzt, dass er unbenutzbar war für mich. Die Außenanlagen sind weitläufig, sehr gut gepflegt und bilden eine parkähnliche Anlage.

Cons:

Das Restaurant war ok, aber nicht sehr gut. Frühstück habe ich nicht genutzt. Die Einrichtung ist in die Jahre gekommen, aber dennoch in Ordnung und gut benutzbar. Ins Zentrum von Ajijic ist es zu Fuß etwas weit. Spätabends will man die Strecke nicht laufen und man bekommt abends schlecht ein Taxi.

2026-06-10 • via Nuitee
G
GUSTAVO • couple • mx
8
Pros:

Los jardínes, habitaciones amplias y excelente ubicación frente al lago

Cons:

El hotel ya es viejo y sus muebles también, podría renovarse bastante

2026-06-08 • via Nuitee
J
Jose luis • solo_traveller • mx
10
Pros:

Servicio e instalaciones

Cons:

Calidad bufette

2026-06-01 • via Nuitee
A
Abelardo • couple • mx
8
SATISFACTORIA
Pros:

EL DESAYUNO BUFFET EXCELENTE. LA ALBERCA CLIMATIZADA

Cons:

EL SERVICIO A LA CARTA ES LENTO.

2026-06-01 • via Nuitee
A
Abelardo • family_with_children • mx
9
SATISFACTORIA
Pros:

La alberca de agua templada. El desayuno buffet. Y el bar.

Cons:

un poco lento el servicio de los alimentos

2026-05-25 • via Nuitee
V
Veronica • solo_traveller • mx
10
Pros:

Limpieza

2026-05-25 • via Nuitee
J
JESUS • solo_traveller • mx
9
2026-05-18 • via Nuitee
P
PLASCENCIA • solo_traveller • mx
9
Pros:

Instalaciónes

2026-05-18 • via Nuitee
J
John • couple • us
10
2026-05-15 • via Nuitee
A
Alexandra • couple • de
10
2026-05-08 • via Nuitee
S
Samantha • family_with_children • mx
8
It’s ok.
Pros:

Pool and garden space

Cons:

The restaurant wasn’t prepare to attend so many guests. Don’t have many options on the restaurant menu.. should be more options…

2026-05-07 • via Nuitee
S
Sofía • extended_group • es
9
2026-05-06 • via Nuitee
L
Luis Arturo • family_with_children • mx
9
2026-05-06 • via Nuitee
A
abotta • solo_traveller • ar
7
Pros:

habitación de gran tamaño, con aire acondicionado, muy silenciosa, baño de buen tamaño. Piscina y cista al lago espectacular.

Cons:

Las habitaciones no tienen secador de pelo ni plancha ni frigobar. El colchón es duro.

Como el alojamiento esta alejado del centro y supermercados (aprox 1km), los precios para comer y desayunar están más costosos de lo normal.

El menú de comida es engañoso: pedi una pechuga de pollo de 350g y como mucho me trajeron una de 150g...reclamé y no me mi reconocieron ni compensaron.

Si decides alojarte aqui, no comas ni desayunes en el hotel.

2026-05-04 • via Nuitee
E
edith rosalba • solo_traveller • mx
10
2026-05-01 • via Nuitee
P
Paulina • couple • mx
10
2026-04-27 • via Nuitee
V
Victor • family_with_children • mx
10
Pros:

La atención de todas las personas que trabajan en el hotel. Las instalaciones limpias y cuidadas.

Cons:

El servicio en alberca para proporcionar bebidas y alimentos es muy tardado. Casi 2 horas para unas papas y bebida.

2026-04-11 • via Nuitee
J
Jorge Enrique • family_with_children • mx
10
Pros:

Todo muy bien

2026-04-08 • via Nuitee
A
ARACELI • family_with_children • mx
8
amena
Pros:

me encanta la habitacion vista al lago salida a la picina

Cons:

que el cuarto el mosquitero estaba la puerta caida y los desayunos solo en en bufette y no a la carta y no habia snacks en la alberca

2026-04-07 • via Nuitee
S
SANCHEZ • family_with_children • mx
10
2026-04-06 • via Nuitee