Royal Hotel

Hotels
6.7 (181 reviews)
Chikugo-cho 4-28 , Nagasaki , jp

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Helpful and polite staff (baggage assistance, friendly breakfast staff)
Convenient location near train/tram and shops
Good value / affordable price
Breakfast included and calm service
Some rooms clean and beds adequate
Cons:
Old building; some guests described hotel as dirty
Poor tap water quality (brown, metallic taste)
Weak toilet flush in at least one room
Weak Wi‑Fi reception in rooms at end of corridor
AC odor in some rooms
Incident reported of staff sleeping in lobby late at night

Categories

Cleanliness
5
Mixed signals: some guests reported good cleaning and a sense of cleanliness despite an older building, while others explicitly described the hotel as dirty/old and noted odors and maintenance issues (AC smell, toilet flow concerns).
Service
8.8
Strong positive mentions: staff repeatedly described as polite, quick, very helpful (baggage handling, friendly breakfast staff, attentive front desk). One serious negative incident reported (employee sleeping in the lobby at night) but overall service sentiment is very positive.
Location
8.5
Consistently praised: close to train/tram stations, convenient access to sights and shops, nice view from dining area; location is a clear strength.
Room Quality
5.8
Mixed to negative: rooms described as somewhat small (issues with 'semi-double' layout causing cramped corners), some rooms spacious and beds adequate, but old fittings and occasional odors and slow hot-water were noted.
Amenities
5.3
Weaknesses in amenities: Wi‑Fi borrowing at front and weak reception in some corridor-end rooms; notably poor tap water quality (brown, metallic taste) reported by a guest. Basic amenities otherwise present (breakfast, luggage storage).
Value for Money
8.5
Frequently highlighted as good value: guests praised the low price, included breakfast plans, and considered the hotel a bargain given its location.
Food and Beverage
7
Generally positive for breakfast: descriptions note a calm breakfast offering and very friendly, attentive staff. Minor negatives include occasional cigarette aroma reported by a guest.
Overall Experience
4.7
Overall impression is mixed: strong positives for service and location but significant negatives (old/possibly unclean facilities, very poor tap water, occasional smells and maintenance issues) reduce the overall guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:42

Property Description

Convenient Location
Located just a 5-minute walk from JR Nagasaki Train Station, Royal Hotel offers easy access to transportation for guests looking to explore the city.

Comfortable Accommodation
The air-conditioned rooms at Hotel Royal are elegantly decorated in a Western style, providing a cozy retreat after a day of sightseeing. Guests can enjoy amenities such as free wired internet, a private bath, and an LCD TV.

Delightful Dining Experience
Start your day with a delicious breakfast served in the dining room with wide windows, allowing you to enjoy the morning sunlight as you dine.

Experience convenience, comfort, and culinary delights at Royal Hotel. Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NGS

Location

Guest Reviews

6.7
Based on 181 reviews
Cleanliness: 5
Service: 8.8
Location: 8.5
Room Quality: 5.8
Amenities: 5.3
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 4.7
Y
Yuka • solo_traveller • jp
10
2026-08-26 • via Nuitee
Y
YUU • solo_traveller • jp
6
2026-08-22 • via Nuitee
濱田 • solo_traveller • jp
10
2026-08-21 • via Nuitee
濱田 • solo_traveller • jp
10
2026-08-21 • via Nuitee
ゆきう • solo_traveller • jp
8
Pros:

スタッフの対応がテキパキしてて、好感が持てた。

Cons:

トイレの流れが弱く感じた。

2026-08-06 • via Nuitee
K
Katsuhiro • solo_traveller • jp
5
2026-07-20 • via Nuitee
中西 • solo_traveller • jp
7
Pros:

ユニットバスにしては広い
スタッフの方がとても親切

Cons:

とにかく水がダメです。出だしは茶色、口に含むと鉄錆感がある。
全室セミダブルと謳ってますが、かえって部屋が狭くなり角に何度も足をぶつけた。

2026-07-12 • via Nuitee
S
satoshi • solo_traveller • jp
9
長崎観光の拠点
Pros:

のんびりできました。路面電車の桜町駅が近いので、あちらこちらへのアクセスがいい。コンビニも、近い。Wi-Fiは、フロントで借りる方式。

Cons:

上げるとすれば、太陽光が感じられない部屋だったこと。

2026-07-06 • via Nuitee
S
Sajyu • solo_traveller • jp
6
2026-06-29 • via Nuitee
O
osamu • solo_traveller • jp
10
オアシス
Pros:

出張先に一番近いホテルでした。

Cons:

ありません。

2026-06-25 • via Nuitee
K
Kazuki • solo_traveller • jp
8
2026-06-23 • via Nuitee
J
Jaime • couple • us
9
Bueno por la localización.
Pros:

La encontraron en el hotel y la llevaron a la estación del tren.

Cons:

El aroma a cigarillo

2026-06-22 • via Nuitee
M
Masaru • solo_traveller • de
8
Hotel nahe dem Hauptbahnhof
Pros:

Das Personal war sehr nett und immer hilfsbereit.
· Der Koffer konnte vor dem Check-in aufbewahrt werden. Bei späterer Ankunft wurde er bereits aufs Zimmer gebracht.
· Das Hotel befindet sich nahe am Bahnhof.
· Das Zimmer ist sauber.
· Die Bedienung beim Frühstück war sehr freundlich und sehr um das Wohl der Gäste bemüht.

Cons:

Der WLAN-Empfang im Zimmer am Ende des Flurs ist schwach.

2026-06-13 • via Nuitee
K
KIYOTO • solo_traveller • jp
1
ホテルは古くて汚いし、バックパッカー用のホテルと変わりありません
Pros:

無し

Cons:

夜中にコーヒーが飲みたくてロビーに行ったらソファで従業員が仮眠をとっていた
まさかそんなとこに寝ているとは思わず…びっくりしました
思わず声が出るとこでした
夜中ぐらいで玄関を閉めるのなら、そんなとこで寝なくてもホテルの空いてる部屋を使用したら良いと思います

2026-06-10 • via Nuitee
N
Negishi • solo_traveller • jp
5
2026-06-02 • via Nuitee
M
mizuno • solo_traveller • jp
7
2026-06-01 • via Nuitee
F
Funabata • solo_traveller • jp
7
フロントが優しい
Pros:

フロントが丁寧に対応してくれました。

2026-05-29 • via Nuitee
M
Miku • solo_traveller • jp
9
2026-05-27 • via Nuitee
T
TATSUYA • solo_traveller • jp
9
Cons:

部屋の入り口の扉の隙間が広く、廊下の音が少しうるさかった。

2026-05-24 • via Nuitee
ソラたん • solo_traveller • jp
8
2026-05-24 • via Nuitee