Hyatt Place Santiago/Vitacura

Hotels
•
Hyatt Place
8.6 (2499 reviews)
Avenida Américo Vespucio Norte 1597 , Santiago , CL
+56 2 2989 1234

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Good location
Nice breakfast
Cons:
Cleanliness issues
Pricey dining options

Categories

Cleanliness
7.86
There were reports of cleanliness issues, including odors and dirty areas.
Service
9.33
Staff were described as very helpful and fluent in English, providing wonderful hospitality.
Location
8.87
The hotel is located in a nice area, near supermarkets, shops, and a grocery store.
Room Quality
8.32
Rooms were spacious and comfortable, though some issues were noted with bed quality.
Amenities
8.85
Good amenities including a large bathroom and a nice outdoor deck.
Value for Money
8.31
Satisfactory value, but dining options were perceived as a bit pricey.
Food and Beverage
8.36
Breakfast was generally well-received but could offer more variety.
Overall Experience
8.93
The overall sentiment leans positive with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:06

Property Description

Modern and Spacious Rooms
Experience the luxury of modern and spacious rooms at Hyatt Place Santiago/Vitacura. With floor to ceiling windows offering stunning views, each room is equipped with amenities such as satellite TV, a work area, and a private bathroom. Upgrade to a suite for a kitchenette and extra bathroom for added comfort.

On-Site Amenities
Indulge in the convenience of on-site amenities at Hyatt Place Santiago/Vitacura. Take a dip in the heated indoor pool, stay active at the 24-hour fitness centre, or catch up on work at the business centre. Don't forget to visit the small market offering a selection of pastries, sandwiches, and beverages.

Prime Location
Located near Parque Arauco shopping centre and Parque Bicentenario Park, Hyatt Place Santiago/Vitacura offers the perfect blend of leisure and entertainment. Explore Alonso de Cordova Street for shopping and dining options, all just a stone's throw away from the hotel.

Book your stay at Hyatt Place Santiago/Vitacura for a memorable and convenient experience.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.6
Based on 2499 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.93
C
Carlos • couple • cl
10
Personal EXCELENTE
Pros:

Lo acogedor

Cons:

Debiera haber sercicios desechables en habitacion

2026-10-14 • via Nuitee
G
Giovanna • family_with_children • cl
6
Ni bien ni mal
Pros:

Ubicación
Camas cómodas

Cons:

No me ayudaron nunca con las maletas siendo que él lobby esta en el piso de arriba bajé y subí sola con 5 maletas y mis hijos chicos y más encima me dicen que debo llevar el carro de las maletas de vuelta personalmente

La limpieza de la habitación era pésima había que avisar y aún así no las hacían bien dejaban basura

2026-10-13 • via Nuitee
D
Domitila • family_with_children • br
8
2026-10-13 • via Nuitee
F
Fernanda • couple • br
3
Pros:

Localização apenas

Cons:

Hospedagem do padrão investido com TV que não ë smart e apenas péssimos canais a cabo. Barulho do ar condicionado absurdo, inclusive desligado, funcionários do café da manhã ríspidos, ovo gelado!

Limpeza deixou a desejar, chão e banheiro mesmo na troca sujo. O copo de café que consumi na sexta ficou até o check out, na segunda.

Portas das acomodações no corredor, extremamente barulhentas.. um bate porta intenso na madrugada.

Não volto

2026-10-13 • via Nuitee
A
Alexandre Saredi • family_with_children • br
10
Excelente estadia em Santiago
Pros:

Quarto amplo, excelente banheiro, cama, toalhas e lençol. Hotel com perfil executivo mas extremamente confortável e prático. Ideal para casal, ótimo café da manhã

Cons:

Temperatura da agua da piscina coberta poderia ser mais quente. E no café da manhã haviam poucas opções de frutas frescas, e os sucos eram sempre os mesmos.

2026-10-13 • via Nuitee
G
Gustavo • couple • cl
6
REGULAR
Pros:

LIMPIEZA

Cons:

CAMAS Y ALMOHADAS.

2026-10-13 • via Nuitee
M
Mariana • family_with_children • br
10
2026-10-12 • via Nuitee
J
Jaime • couple • cl
8
Muy bien en general. Volvería de todas maneras.
Pros:

La habitación amplia y bien distribuida y la ubicación del hotel.

Cons:

El lugar del desayuno, a ratos hubo que esperar que se desocuparan mesas. Muy chico el comedor. El precio no estaba acorde al servicio, lo considero excesivo.

2026-10-12 • via Nuitee
D
Domitila • family_with_children • br
8
2026-10-12 • via Nuitee
J
Joaquim Carlos • extended_group • br
10
Perfeito!
Pros:

Praticidade

Cons:

Tudo perfeito

2026-10-10 • via Nuitee
M
Mauricio • family_with_children • cl
9
2026-10-10 • via Nuitee
C
Camilo • couple • cl
9
2026-10-10 • via Nuitee
A
Andrea • couple • cl
6
cumple
Pros:

habitacion amplia

Cons:

desayuno pobre y muy lleno el salon

2026-10-10 • via Nuitee
F
Fernando • couple • cl
10
Un hotel a la altura de su nombre.
Pros:

La habitación muy comoda y amplia, el baño impecable y el desayuno muy rico. Queda a unos 15-20 minutos caminando al Parque Arauco, al costado del hotel hay una tienda de conveniencia aramco y a unos pasos mas un starbucks y farmacia.

Cons:

El chico que realizó el check-in le falta un poco de atención al cliente, pero el personal en general excelente disposición.

2026-10-10 • via Nuitee
R
Rodolfo • couple • cl
9
2026-10-10 • via Nuitee
S
Sebastián • couple • cl
9
2026-10-10 • via Nuitee
G
Gabriela • solo_traveller • mx
10
2026-10-10 • via Nuitee
C
Cami • solo_traveller • cl
10
Pros:

La ubicación

Cons:

Piscina con agua tibia

2026-10-10 • via Nuitee
R
Raul • solo_traveller • cl
10
2026-10-10 • via Nuitee
M
Meikie Isabel • solo_traveller • za
10
Wonderful
Pros:

The rooms are wonderfully spacious and well-designed. There is a comfortable couch to unwind on, a functional desk for working or taking notes, and ample storage space for luggage and clothes. I also appreciated having plenty of towel rails in the bathroom.

Cons:

The breakfast menu was solid overall, though the fruit options were a bit limited for my liking. Since I generally prefer a light breakfast of varied, fresh precut fruit, a wider selection would have been great. They also don't have a live omelet station. However, I really appreciated that they catered well to lactose-intolerant dietary needs.

2026-10-09 • via Nuitee