The Bell Hotel, Saxmundham

Hotels
9 (339 reviews)
31 High Street , Saxmundham , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Noisy at times
Expensive for some

Categories

Cleanliness
8.89
Several comments indicate the room was clean, though some areas were noted as a little tired.
Service
9.86
The staff received high praise for their friendliness and helpfulness across multiple reviews.
Location
9.4
The location was considered good, particularly for meeting family and proximity to amenities.
Room Quality
8.35
Rooms were described as spacious and comfortable, but some rooms experienced noise issues.
Amenities
8.88
The hotel offers good amenities but could improve in some areas like the bar offerings.
Value for Money
8.84
Some comments noted the hotel is slightly pricey but generally considered worth it.
Food and Beverage
8.39
Food was enjoyed but there were some comments about disappointing meals on certain occasions.
Overall Experience
9.36
Overall, guests had a great experience with significant praise for staff and stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:42

Property Description

Beautiful Countryside Setting
Nestled in the stunning Suffolk countryside, The Bell Hotel, Saxmundham offers a picturesque retreat for travelers seeking tranquility and charm.

Charming Georgian Rooms
Indulge in the elegance of our beautifully decorated rooms, adorned with large Georgian windows and a soothing palette of light colors. Enjoy modern amenities such as flat-screen TVs, hairdryers, and tea/coffee-making facilities for a comfortable stay.

Local Pub Experience
Unwind at our traditional pub and savor a selection of local beverages, immersing yourself in the authentic atmosphere of a classic coaching inn.

Experience the allure of Suffolk from the heart of Saxmundham at The Bell Hotel. Book now for a delightful countryside getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Location

Guest Reviews

9
Based on 339 reviews
Cleanliness: 8.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
P
Paul • couple • gb
8
Nice hotel, clean friendly staff
Pros:

Goode location clean comfortable rooms

2026-08-28 • via Nuitee
L
Louisa • solo_traveller • gb
10
Pros:

Staff have been fantastic, the room was very spacious and clean. The staff member Sylvia was so attentive and friendly. She made our stay very welcome. Our 2 year-old with SEN was very welcomed and felt very at ease being there. Would love to say thank you to her for being very welcoming and attentive.

Cons:

Nothing all was fantastic

2026-08-27 • via Nuitee
E
Emily • extended_group • gb
8
Superman Dan.
Pros:

I stayed while working at the Thorington Theatre- and my sister and friends also stayed to see me in the show. Dan the manager actually ran my friends to the theatre and picked them up, so they didn't have to drive and could have a drink! Also he kept the bar open late so I could also have a drink when I finally got back at 11pm. Thank you Dan. Sylvia was also very nice to us all. Dinner was delicious. The risotto was great.

Cons:

I do think the price was high per night for a quiet hotel without any spa facilities or extras (based on having stayed in a few similar ones in the Norfolk/Suffolk area)

2026-08-24 • via Nuitee
C
Campbell • couple • gb
1
Overpriced and disappointing
Pros:

It was clean but very over priced.

Cons:

We paid just under £200 per night for a tiny room with a bathroom with no bath. Breakfast was not included and we were put in one of the 2 rooms allocated for guests with dogs. We did not have on. There was a standard double bed not a king. The breakfast was expensive and we were not offered toast. The coffee was like water and the drinks in the bar were city prices in a backwater. We asked one of the staff if they could get us a taxi for our return from a wedding. He said it was difficult and we heard nothing back. Overpriced and very disappointing

2026-08-22 • via Nuitee
V
Vinesh • family_with_children • gb
9
Great hotel and friendly staff
Pros:

Lovely hotel for attending concert at Snape Maltings. Friendly and accommodating staff. Really enjoyed the stay.

2026-08-21 • via Nuitee
S
Samantha • couple • gb
10
Absolutely recommend staying here, would return.
Pros:

Excellent stay. Staff brilliant.

Cons:

A fridge in the room would have been useful for us to keep water cold (as extremely hot weather).

2026-08-16 • via Nuitee
N
nicola • solo_traveller • gb
9
Pros:

Helpful staff, comfortable room

Cons:

Breakfast not included

2026-08-14 • via Nuitee
P
Paul • couple • gb
8
2026-08-13 • via Nuitee
T
Tom • extended_group • gb
10
Sublime Suffolk stay
Pros:

Wonderful staff, well appointed rooms, brilliant location

Cons:

Nothing

2026-08-08 • via Nuitee
J
Jonathon • family_with_children • gb
8
Nice pub hotel in suffolk village with good rooms, good breakfast
Pros:

Great sized room, although we did go for the largest they had. breakfast was good value for the money

Cons:

Right on the main road, so is pretty loud and windows don't keep much out as they are old sash ones

2026-08-03 • via Nuitee
B
Bob • solo_traveller • gb
9
Up to expectations. Nothing adverse, which Is what one would require for a good stay.
Pros:

Breakfast was really good, though could possibly have been a little larger.

Cons:

Nothing I didn't like

2026-07-23 • via Nuitee
D
Dean • solo_traveller • gb
8
Pros:

Staff very friendly and very helpful

2026-07-22 • via Nuitee
C
Cordelia • solo_traveller • gb
10
Perfect
Pros:

Really comfortable room. The staff were fantastic and the location is great whether you are driving or using public transport. Loved it!

Cons:

Everything was great.

2026-07-08 • via Nuitee
M
Mandy • couple • gb
8
Excellent - would recommend.
Pros:

Staff really helpful , friendly and welcoming . Easy to park .
Good directions as to where parking was before visit
Great location.
Nice coffee bags in room!

2026-07-06 • via Nuitee
K
Keith • solo_traveller • gb
8
2026-07-03 • via Nuitee
A
Adam • solo_traveller • pt
10
2026-06-28 • via Nuitee
H
Hilary • solo_traveller • gb
10
2026-06-23 • via Nuitee
A
Ann • couple • gb
8
Pros:

Loved the decor. It’s recently been refurbished beautifully.
It’s a gorgeous and characterful hotel.

2026-06-21 • via Nuitee
C
Claire • couple • gb
10
We only stayed for one night, but it felt like a home from home!
Pros:

Fabulous hotel with the friendliest staff and incredible restaurant.

Cons:

No negative comments.

2026-06-14 • via Nuitee
K
Kay • solo_traveller • gb
9
I really enjoyed my stay and the chef and bar staff excelled themselves.
Pros:

Very good- they made me lovely porridge every morning

Cons:

Room check and tidy was supposed to be daily and it didn’t happen, likewise the bathroom was not checked regularly. The General Manager apologised for this and will rectify this issue.

2026-06-13 • via Nuitee