Hotel & Suites El Moro

Hotels
9.2 (864 reviews)
Blvd Alberto Alvarado Aramburu Numero 7 , La Paz , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Well-kept grounds and gardens
Great location near beaches/boulevard and shops
Friendly, helpful staff
Nice pool
Clean, spacious units with good A/C
Equipped kitchens in some units
Pet-friendly
Beach equipment rentals available
Highly praised on-site restaurant
Cons:
Ant infestation reported by one guest
No elevator
Occasional noisy/drunk guests and weak enforcement of rules
Some reports of apathetic reception staff
Street-facing rooms can be noisy/less desirable
Restaurant closed early on Sunday afternoons
Construction/ugly area behind the hotel for some rooms
Limited in-room kitchen supplies (e.g., no oil provided)

Categories

Cleanliness
9
Generally reported as clean and spacious in multiple reviews, though one guest experienced a significant ant infestation and there are occasional housekeeping oversights.
Service
9.6
Multiple guests praise extremely helpful, friendly and accommodating staff (e.g., smooth room change, assistance with beach rentals); a minority reported apathetic reception or ignored rule enforcement, but overall service is consistently highlighted as a strength.
Location
9.4
Frequently praised for an excellent location near beaches, on the boulevard and close to shops; a few mentions of street/noise or construction behind the hotel affecting some rooms' outlook.
Room Quality
9.1
Garden rooms and units are described as lovely, clean and spacious with good A/C and equipped kitchens; some guests were moved to smaller/noisier road-facing rooms and one noted missing cooking supplies.
Amenities
9.2
Good pool, well-kept gardens and beach-chair/umbrella rentals are praised; restaurant access is available though independent; lacks elevator and could improve accessibility features (handheld showers, extra railings).
Value for Money
8.9
Mixed impressions: some guests felt the property was over‑advertised for a higher star rating, while many others found it very family-friendly and recommended, yielding an overall fair value perception.
Food and Beverage
9.1
The on-site restaurant is repeatedly described as excellent by several guests, but it is independent of the hotel and has limited Sunday hours; in-room kitchen provisioning is minimal.
Overall Experience
9.3
Majority of stays were highly positive—quiet, comfortable and recommended— tempered by occasional issues (noisy/drunk pool incidents, ants, and sporadic apathetic staff), leaving an overall very favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:42

Property Description

Luxurious Amenities
Club El Moro offers a range of luxurious amenities including a swimming pool, hot tub, and free Wi-Fi, ensuring a comfortable and relaxing stay for all guests.

Gourmet Dining
Indulge in international cuisine and freshly baked goods at Vrentino, the on-site restaurant. For more dining options, explore the nearby restaurants just within 2 km of the hotel.

Exciting Activities
From kayaking to boat trips, guests at Club El Moro can enjoy a variety of exciting activities during their stay. Additionally, scooter rentals are available for those looking to explore the area with ease.

Experience the perfect blend of luxury, comfort, and adventure at Club El Moro. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAP

Location

Guest Reviews

9.2
Based on 864 reviews
Cleanliness: 9
Service: 9.6
Location: 9.4
Room Quality: 9.1
Amenities: 9.2
Value for Money: 8.9
Food and Beverage: 9.1
Overall Experience: 9.3
B
Baolin • couple • mx
1
性价比极低 照骗
Cons:

设施老旧 没有电梯

2026-08-14 • via Nuitee
M
Melissa • family_with_children • us
10
2026-08-13 • via Nuitee
A
Alessandra • couple • it
8
2026-08-08 • via Nuitee
D
Denko • solo_traveller • mx
10
2026-08-08 • via Nuitee
S
Stefan-Rudolf • couple • de
10
Tolle Anlage, tolle Lage am Stadtrand und super Service
Pros:

Die ganze Anlage ist wunderschön gepflegt. Das Personal ist immer nett und zuvorkommend gewesen. Wir konnten kostenlos Strandstühle und Sonnenschirm ausleihen. Die Lage am Stadtrand auf dem Weg zu den Stränden ist einmalig.

Cons:

Das Restaurant ist komplett unabhängig vom Hotel, es gibt zwar Zimmerservice, aber am Sonntagnachmittag ist das Restaurant ab 15 Uhr geschlossen.

2026-08-06 • via Nuitee
E
estibaliz • couple • us
5
Barato, no el peor, pero no el mejor
Pros:

Las fotos estan 100% editadas, el lugar no se ve como en las fotos. El staff es nulo y los que hay en recepcion sumamente apaticos. Es un hotel de 2 estrellas y no de 4 como ae anuncian

Cons:

Las fotos estan 100% editadas, el lugar no se ve como en las fotos. El staff es nulo y los que hay en recepcion sumamente apaticos. Es un hotel de 2 estrellas y no de 4 como ae anuncian

2026-08-04 • via Nuitee
O
Oren • solo_traveller • be
9
Pros:

Pool. Location. Size

Cons:

No elevator. Area behind the hotel (construction, cables, ugly)

2026-08-02 • via Nuitee
M
marjanka • solo_traveller • nl
10
Prachtig hotel, heerlijke kamers in de tuin, restaurant is geweldig.
Pros:

Heerlijke kamers in de tuin met lekker zwembad. Na 3 dagen moesten we verhuizen naar een grotere duurdere kamer aan de weg. Dat was duidelijk minder. Het restaurant is werkelijk uitmuntend. Aan de boulevard en de zee. Dichtbij de winkels en horeca.

Cons:

Kamer aan de straat. In de tuin is top.

2026-07-24 • via Nuitee
A
Andrea • family_with_children • mx
8
2026-07-10 • via Nuitee
B
Bruno • family_with_children • mx
5
Not a place for families. We will never go back again
Pros:

Good location. Air conditioning was good enough

Cons:

Sunday evening. We wanted to use the pool. Getting there: Loud crap music at the pool, people completely drunk, smoking weed and drinking in glass bottles (everything that in theory is prohibited by the hotel rules, but the useless staff ignored…). Watch out if you are traveling with your family. This is not a place for you

2026-07-07 • via Nuitee
A
Anabel Bojorquez • solo_traveller • mx
10
Pros:

Todo excelente la atencion y que son pet friendy

2026-07-04 • via Nuitee
E
Evelyn • family_with_children • us
10
Oasis
Pros:

The staff was extremely helpful. When I asked to be accommodated in a lower level room, they did not hesitate. Due to the capacity, I had to wait until the following day. They had told me I would probably have to check out with my bags and wait until the room was ready. The room ended up ready before check out making the transition extremely smooth. If there is anything you might need for the beach, they might just have it as a rental.

Cons:

More accessible amenities, like seating in showers and added handheld showerheads would make for a more comfortable stay. Another railing by the steps in the pool entrance would be a great upgrade, especially for those with limited accessibility.

2026-07-03 • via Nuitee
L
Lorena • couple • mx
9
2026-06-30 • via Nuitee
J
JUDITH • solo_traveller • mx
10
Excelente lugar, muy recomendado.
Pros:

Amplio, limpio muy tranquilo y familiar.

2026-06-27 • via Nuitee
C
Castillo • family_with_children • us
10
Pros:

Excelente ubicación! El hotel está muy bonito y limpio :)

2026-06-25 • via Nuitee
A
Angel • couple • es
8
2026-06-22 • via Nuitee
V
Vivien • solo_traveller • au
9
Pros:

Clean and spacious unit with an equipped kitchen, great A/C and smart TV.

2026-06-21 • via Nuitee
F
Fabiola • solo_traveller • mx
8
Pros:

El lugar se ve muy bonito en las fotos, no es que en la vida real no sea así pero se ve distinto cuando llegas al lugar, el personal que trabaja ahí siempre muy amables.

Cons:

Que no tenían aceite ni nada para cocinar, y solo te dan una botella de agua y una bolsa de café aunque estuvimos 3 días

2026-06-21 • via Nuitee
P
patricia • couple • us
8
Nice little hotel …very good for extended stay.
Pros:

Loved the gardens and pool. Convenient having good restaurant. Super friendly helpful staff…

Cons:

We were inundated with ants one evening. We had to move rooms at 11:00pm. There was evidence the problem was not new. The problem was confined to the bathroom but overwhelming. I asked for some economic compensation for this incredible inconvenience but was told our room was upgraded in the midnight transfer….we were leaving the next morning at 8:00am and I haven’t heard back from the management. …great little hotel but I probably won’t stay there again.

2026-06-19 • via Nuitee
E
Esquivel • solo_traveller • mx
10
2026-06-19 • via Nuitee