Hôtel de la Cité

Hotels
8.1 (3079 reviews)
Place Vauban , Saint Malo , FR
+33 2 99 40 55 40

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
High breakfast costs
Cleanliness issues
Parking expenses

Categories

Cleanliness
7.06
Multiple mentions of cleanliness issues including stains and unkempt rooms.
Service
9.03
Guests appreciated the friendly and helpful staff.
Location
9.57
Several reviews highlight the excellent location close to attractions.
Room Quality
8.02
Mostly good feedback on room comfort and amenities, albeit some were disappointed.
Amenities
7.55
Concerns about breakfast quality and missing amenities like heating.
Value for Money
8.01
Value perceived as decent but affected by high parking and breakfast costs.
Food and Beverage
7.06
Mention of poor breakfast quality, impacting guest satisfaction.
Overall Experience
8.53
Mixed experiences, but overall positive sentiment with some significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:12

Property Description

Sea Views and Free Wi-Fi
Experience breathtaking sea views from the comfort of your room at Hôtel de la Cité. Stay connected with complimentary Wi-Fi throughout the property.

Convenient Amenities
Enjoy the convenience of in-room safes and a lift for easy access to your accommodation. Each room features a private bathroom with a hairdryer for your comfort.

Prime Location
Situated in the heart of Saint-Malo, our hotel is just a short walk from the marina and close to popular attractions like the City of Corsaires. Explore nearby dining options or savor a meal with a view at the restaurant in our partner hotel.

Book your stay at Hôtel de la Cité now for an unforgettable experience in Saint-Malo!

Important information:

Please note that the hotel will pre-authorize the sum of the first night after receiving your reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: RNS

Location

Guest Reviews

8.1
Based on 3079 reviews
Cleanliness: 7.06
Service: 9.03
Location: 9.57
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 8.53
F
Florence • solo_traveller • nc
8
2026-09-19 • via Nuitee
H
Helmi • solo_traveller • nl
9
Pros:

Mooie locatie.
Fijne ruime kamer.
Goed ontbijt.
Auto geparkeerd in de garage van het hotel.

Cons:

Niks

2026-09-19 • via Nuitee
A
Anja • couple • de
6
2026-09-19 • via Nuitee
T
Thomas • solo_traveller • gb
8
Pros:

Great location, excellent price, good storage for our bikes, great breakfast, helpful staff, clean room

Cons:

Only one thing: a collapsed mattress made for an uncomfortable night

2026-09-19 • via Nuitee
M
Monica • couple • nl
6
Mooie stad, heerlijk gegeten, volgende keer een ander hotel.
Pros:

Ligt pal in het centrum, schoon

Cons:

De badkamer was vrij basis, douchen in een bad dat te klein is om als bad te gebruiken, geen steunen als hulp bij in- en uitstappen, geen douchescherm, douchekop op heup hoogte zonder stang.
Er waren bekers, koffie- en theezakjes maar geen waterkoker of iets dergelijks .
Er werd niet serieus gereageerd op mijn opmerkingen over bovenstaande. Al met is het hotel een beetje sleets.

2026-09-19 • via Nuitee
I
Irina • solo_traveller • il
10
Pros:

Отель находится в черте старого города, заселили меня уже в 14 часов без запроса на раннее заселение, что было очень приятно. Хороший завтрак, есть парковка рядом с отелем, но платная. Номер комфортный, кровать отличная: матрас и подушки очень комфортные. Все необходимое в номере есть, кроме холодильника

Cons:

Не могу назвать какие-то явные минусы, все было хорошо

2026-09-19 • via Nuitee
P
Paul • solo_traveller • gb
10
Pros:

Beautiful hotel lovely rooms

Cons:

Nothing

2026-09-18 • via Nuitee
S
Serge • couple • fr
8
Pros:

L’emplacement, le personnel.

Cons:

Le sol de la chambre a besoin d’un coup de shampouineuse.

2026-09-18 • via Nuitee
D
Daniela C. • solo_traveller • ch
4
Pros:

Il est bien placé c'est l'unique point positif

Cons:

Les sols sont dégelasses, je n'ai pas d'autres mots. Il y avait des tâches sur le drap le 1er soir. Payer un tel prix pour ça, c'est presque du vol. On se réjouissait de passer 4 nuits à l'hôtel et d'en profiter, nous y avons finalement juste dormi tellement ça nous dégoûtait.

2026-09-18 • via Nuitee
A
Anne • solo_traveller • fr
8
Pros:

Très moderne et nickel

Cons:

Je voyageais avec une personne âgée et n'avons pu approcher de l'hôtel en Uber à l'arrivée lorsque le centre ville était réservé aux piétons

2026-09-17 • via Nuitee
J
Janice Lynn • couple • us
10
Great for a weekend break in St Malo!
Pros:

Perfectly sited. Friendly and helpful staff. Superb breakfast!

2026-09-17 • via Nuitee
K
Kathleen • couple • je
9
All very good.
Pros:

Nice property,well kept,and pleasant staff

Cons:

We liked everything.

2026-09-16 • via Nuitee
A
Anne • couple • be
8
Séjour agréable - hôtel bien situé près des remparts et de l'océan - Petit déjeuner délicieux
Pros:

Petit déjeuner délicieux et varié
Emplacement idéal dans l'intra-muros de la ville

Cons:

Parking réservé dans le garage de l'hôtel - Attention car petit garage et très peu de places, parking très étroit et obligation de beaucoup manoeuvrer pour s'y garer !!
Chambre correcte mais un rafraichissement serait à prévoir (tenture tachée, tapis plein usagé, ... une rénovation serait appréciable)

2026-09-15 • via Nuitee
V
Volkmar • couple • at
9
2026-09-15 • via Nuitee
N
Nadine • solo_traveller • de
6
2026-09-15 • via Nuitee
J
JLDR • extended_group • gb
9
Overall very good
Pros:

Central
very good staff
very good bath towels

Cons:

Too noisy at night

2026-09-14 • via Nuitee
C
Charline • solo_traveller • fr
7
2026-09-14 • via Nuitee
S
Sarah • couple • gb
8
2026-09-14 • via Nuitee
R
robert • solo_traveller • gb
8
2026-09-14 • via Nuitee
M
McLaughlin • couple • us
7
Pros:

The location was perfect. The view was relaxing. I was grateful to the staff for their hospitality and enjoyed the options for breakfast.

Cons:

The pillows, they had way too much give, and lack support in my head, made it difficult to get comfortable. The size of the bathroom.

2026-09-13 • via Nuitee