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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Dry cleaning
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Packed lunches
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Non-smoking throughout
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Snack bar
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Outdoor furniture
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Wine/champagne
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Themed Décor and Historic Charm
Experience the allure of Portuguese tiles in the heart of Lisbon's Baixa district at My Story Hotel Ouro. Housed in an 18th-century building, each room boasts a golden headboard, elegant décor, and modern amenities like Smart TVs and free WiFi.
Culinary Delights and Central Location
Indulge in traditional Portuguese cuisine and creative cocktails at the hotel's bar and restaurant. Situated on a traditional pedestrian street, guests can easily explore the vibrant city and enjoy sunset views by the Tejo River, just 400 meters away.
Convenient Accessibility and 24-Hour Reception
With Baixa/Chiado Metro Station steps away, accessing Lisbon's attractions is a breeze. Whether marveling at Rossio Train Station's historic façade or catching a flight at Lisbon International Airport, convenience is key at My Story Hotel Ouro.
Please note that when booking 5 rooms or more, different policies and additional supplements may apply.
Final cleaning is included.
Please note that invoice details cannot be changed after check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Sve je bilo super, od same sobe pa do lokacije:)
Great location. A short walk to all the sites and best areas in Lisbon with a great bakery with fantastic pastel de nata just across the road. So many choices for places to eat and shop. Really clean and the staff are delightful.
When the traffic is bad, it can be a little noisy, but honestly didn’t bother me at all.
Tolle Lage, Familienzimmer sind prima. Fenster halten den Straßenlärm super draußen. Betten sehr bequem. Freundliches Personal.
Staff are so friendly, helpful, smart and genuine. Location is fantastic, very heart centre, so handy. Room is a bit small but very details and the bed is so comfortable.
Room is a bit small and there is no reception desk, but they are not a problem at all.
The location of the property is amazing, in the middle of all the hustle a bustle. We were there during World Cup and the streets were packed with so much activity.
Breakfast was nice, it had hot foods and the option of some pastel del nata!
We had a top floor room which was awesome, but for tall people watch your head as you navigate around the room.
Tudo perfeito
Ήταν σε πολύ κεντρικό σημείο κοντά στα περισσότερα αξιοθέατα. Καθαρό και με ωραίο πρωινό.
Υπήρχε κατά διαστήματα μια μυρωδιά στο δωμάτιο που μάλλον προερχόταν από την αποχέτευση και που προφανώς δεν έχει να κάνει με το ξενοδοχείο αλλά με την κεντρική αποχέτευση της πόλης.
Excellent location staff very nice and friendly. Breakfast are good
Localização e conforto
Nada
Comfortable bed and pillows, very clean room and hotel in general, friendly staff, amazing location. The room
Some lights weren't working in the bathroom but it still had other lights, so I didn't formally complain, but it could be lighter.
Niks, het was te klein/warm/krap.
Alles
Loved the location! So clean and modern. Rooms are quite small but comfortable. Breakfast was excellent and staff were friendly and helpful. Easy walking to everywhere in the city. Would highly recommend!
כמשפחה עם 2 ילדים בוגרים, הזמנתי חדר משפחתי, קיבלנו 2 חדרים זוגיים נפרדים, צמודים, עם דלת ראשית נוספת לפניהם. שדרוג רציני ומאד נוח לכולם.
המלון במיקום מעולה, נקי, שקט, ממוזג, מאד נוח.
לחץ המים במקלחת (קומה 5 אחרונה) יחסית חלש.
ארוחות הבוקר טובה אבל המבחר יחסית קטן מאד.
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