The Melville Hotel by Rokxy- Kings Cross

Hotels
6.6 (3354 reviews)
38 & 39 Argyle Square , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Basic amenities
Room quality issues

Categories

Cleanliness
4.68
Numerous reviews mention poor cleanliness and upkeep, including mold and a generally filthy environment.
Service
8.65
The staff were described as friendly and helpful, although there were mentions of poor availability.
Location
9.19
Many reviews praise the convenient location, particularly its proximity to transport.
Room Quality
5.64
Reviews indicate rooms are small, dated, and often in poor condition.
Amenities
5.17
Basic amenities were frequently described as lacking, such as missing soap or poor tea/coffee provisions.
Value for Money
7.13
Given the low ratings in other areas, the value for money is perceived as mediocre.
Food and Beverage
6.68
Food options were not mentioned, leading to an average rating.
Overall Experience
5.65
Many reviewers expressed significant disappointment overall with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:29

Property Description

Convenient Location near King’s Cross Station

Modern Rooms with Free Wi-Fi and Amenities

Central Location in Bloomsbury near Major Attractions

Book your stay at Melville Hotel for a comfortable and stylish experience in the heart of London. Just steps away from King’s Cross Station, our modern rooms offer free Wi-Fi, flat-screen TVs, and private bathrooms with fluffy towels. Enjoy the convenience of a 24-hour front desk and proximity to lively Camden and The British Museum. With easy access to Oxford Street and Theatreland, Melville Hotel is the perfect choice for your London adventure.

Important information:

Please note that for any prepaid accommodations, the hotel will require both the card holder and the card used to book, at the time of check-in. If either is not present, then the property will require another method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.6
Based on 3354 reviews
Cleanliness: 4.68
Service: 8.65
Location: 9.19
Room Quality: 5.64
Amenities: 5.17
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 5.65
F
Frances • solo_traveller • gb
4
Very disappointing for £100
Pros:

The location and the quietness

Cons:

Very small ,accessed by large uneven steps, half the lights didn't work and the table was covered in cigarette burn marks. Also the hotel has a different name now but I wasn't informed .

2026-06-06 • via Nuitee
S
Stephen • couple • ie
3
2026-06-01 • via Nuitee
D
Donna • solo_traveller • gb
10
Pros:

This hotel is beautiful the staff are very friendly, welcoming and the room was so beautiful i didn't want to leave i felt like a queen the room ❤️

Cons:

Nothing

2026-05-30 • via Nuitee
H
Heather • extended_group • gb
8
Quirky, sweet spot all to ourselves with an outdoor space.
Pros:

Amazing staff and hotel space, location was brilliant.

Cons:

Stayed in the Chalet and it was lovely but the shower needs some work.

2026-05-23 • via Nuitee
V
valentine • family_with_children • fr
5
Chambre pour 5 : bien pour dormir pas trop cher mais ne pas espérer des équipements fonctionnels
Pros:

Chambre au fond de la cour, au calme.
Personnel sympatique et emplacement à 2min de la gare au top!
Lits et serviettes propres, chambre joliement décorée mais...

Cons:

Douche fendue en deux, l'eau s'infiltre par le sol pour s'évacuer
Lit d'appoint cassé, on a du mettre le matelas par terre
Pas de WIFI dans la chambre
Cafetière nespresso sans réservoir d'eau donc inutilisable
Capsules gratuites, déjà percées ...

2026-05-19 • via Nuitee
K
Kev • couple • gb
6
Great location, but mis-sold compared to pictures on site
Pros:

Location

Cons:

It was dirty and run down, not cozy or comfortable in any way. Very much in need of updating and a good clean.

2026-05-17 • via Nuitee
I
Ian • couple • au
7
Pros:

Close to transport

Cons:

Place was being renovated while we were there, bathroom tiles loose

2026-05-17 • via Nuitee
J
james • solo_traveller • gb
9
2026-05-11 • via Nuitee
E
Elizabeth • couple • us
6
2026-05-09 • via Nuitee
J
james • solo_traveller • gb
10
2026-05-04 • via Nuitee
S
Stéphane • family_with_children • be
8
Encore une fois, merci au super personnel de l'établissement… À la prochaine
Pros:

L'accueil est très chaleureux et le personnel disponible, souriant et réactif

Cons:

Il faut juste savoir que pour un court séjour la taille de la salle de bain est suffisante… Pour un plus long séjour, il faut envisager une salle de bain plus grande

2026-05-04 • via Nuitee
A
Alizée Navier • solo_traveller • fr
2
Pros:

L'emplacement, la rue calme proche de King's Cross.

Cons:

Nous n'avons pas eu la chambre que nous avions réservée, bien plus petite et beaucoup moins bien équipée. L'hôtel n'a rien voulu savoir, pas même nous rembourser la différence tarifaire entre les deux catégories de chambre.
Booking a fait un geste commercial, pas à la hauteur du prix mais c'est déjà ça.

2026-04-27 • via Nuitee
J
james • couple • gb
9
I only stay here now
Pros:

It’s beautiful like a Georgian Terrance townhouse gem

2026-04-27 • via Nuitee
A
Asma • extended_group • gb
2
2026-04-26 • via Nuitee
F
Feddaoui • solo_traveller • ie
3
Pros:

Staff are nice

Cons:

Room is too small
Not clean
No champoo in the shower
Bed not clean
It doesnot deserve the money i paid

2026-04-26 • via Nuitee
S
Sean • couple • gb
9
2026-04-26 • via Nuitee
H
Helen • solo_traveller • gb
10
2026-04-23 • via Nuitee
S
Samantha • extended_group • gb
3
2026-04-22 • via Nuitee
J
james • couple • gb
8
2026-04-16 • via Nuitee
L
Laurentiu • couple • ro
10
2026-04-15 • via Nuitee