The Melville Hotel by Rokxy- Kings Cross

Hotels
6.6 (3361 reviews)
38 & 39 Argyle Square , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Garden
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Basic amenities
Room quality issues

Categories

Cleanliness
4.68
Numerous reviews mention poor cleanliness and upkeep, including mold and a generally filthy environment.
Service
8.65
The staff were described as friendly and helpful, although there were mentions of poor availability.
Location
9.19
Many reviews praise the convenient location, particularly its proximity to transport.
Room Quality
5.64
Reviews indicate rooms are small, dated, and often in poor condition.
Amenities
5.17
Basic amenities were frequently described as lacking, such as missing soap or poor tea/coffee provisions.
Value for Money
7.13
Given the low ratings in other areas, the value for money is perceived as mediocre.
Food and Beverage
6.68
Food options were not mentioned, leading to an average rating.
Overall Experience
5.65
Many reviewers expressed significant disappointment overall with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:29

Property Description

Convenient Location near King’s Cross Station

Modern Rooms with Free Wi-Fi and Amenities

Central Location in Bloomsbury near Major Attractions

Book your stay at Melville Hotel for a comfortable and stylish experience in the heart of London. Just steps away from King’s Cross Station, our modern rooms offer free Wi-Fi, flat-screen TVs, and private bathrooms with fluffy towels. Enjoy the convenience of a 24-hour front desk and proximity to lively Camden and The British Museum. With easy access to Oxford Street and Theatreland, Melville Hotel is the perfect choice for your London adventure.

Important information:

Please note that for any prepaid accommodations, the hotel will require both the card holder and the card used to book, at the time of check-in. If either is not present, then the property will require another method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.6
Based on 3361 reviews
Cleanliness: 4.68
Service: 8.65
Location: 9.19
Room Quality: 5.64
Amenities: 5.17
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 5.65
O
olivier • solo_traveller • be
6
2026-07-03 • via Nuitee
I
Iain • solo_traveller • gb
1
Garden shed room
Pros:

Location

Cons:

I was outside in a garden shed / garden room which smelt musty, was hot and the bedroom door which was a porch door had glass windows which meant I was woken up at sunrise. Incredibly expensive for what it was. Also had a room key attached to a stuffed animal presumably so I wouldn't lose it , I eenjoyed carrying that around on my night out !

2026-07-02 • via Nuitee
D
Denise • extended_group • nl
5
locatie prima, maar zou dit hotel niet nog een keer kiezen.
Pros:

De locatie is fantastisch, recht tegenover het treinstation. Echter de rest laat wel te wensen over. Zeer gedateerd en kan wel een opfrisbeurt gebruiken.

Cons:

Had deze kamer gekozen vanwege de kitchenette, echter waren er bijv. maar 2 lepels, 1 vork maar wel 6 messen, 2 wijnglazen. Is toch best raar op een 4persoonskamer. Airco werkte nauwelijks en tussendoor werd niet schoongemaakt, prullenbak geleegd of de handdoeken vervangen.

2026-07-01 • via Nuitee
M
Mohammed • solo_traveller • gb
10
2026-06-23 • via Nuitee
S
Sue • couple • gb
5
Cheap but wouldn’t return
Pros:

Proximity to King’s Cross
Friendly staff
Bed was comfy

Cons:

It was a weird room, very old fashioned furniture, everything a bit mismatched, with a sealed bathroom unit stuck at one side
Dirty kettle…

2026-06-23 • via Nuitee
E
Eleanor • solo_traveller • gb
1
The worst ever
Pros:

Location was great for King's Cross Station and was quiet

Cons:

The hotel was very run down. Our room had a fly infestation. There were literally 100 of them by the side of the bed, most dead and others dying. It was dirty and rundown. We were offered another room which.was bad. Curtains hanging off the window, air conditioning broken, shower curtain hanging off and not even a proper shower. I would not recommend this place to anyone. We ended up booking somewhere else. Thankfully we received a full refund.

2026-06-23 • via Nuitee
S
Simon • family_with_children • gb
3
Filthy, broken and over priced
Pros:

Absolutely nothing!

Cons:

Where do I start, curtains hanging off the wall, wallpaper stuck back on with tape as the damp had made it peel off, curled up carpets, lights falling apart, filthy windows with cobwebs all over. And the best part, I found they hadn’t put any toilet roll in the bathroom…. Too late!! I told the night manager, he said yes he knew all of the above!! Appalling

2026-06-17 • via Nuitee
D
Daphne • couple • gb
5
2026-06-15 • via Nuitee
J
Jardine • solo_traveller • gb
9
2026-06-11 • via Nuitee
T
Tanya-Ann • extended_group • ie
8
2026-06-08 • via Nuitee
F
Frances • solo_traveller • gb
4
Very disappointing for £100
Pros:

The location and the quietness

Cons:

Very small ,accessed by large uneven steps, half the lights didn't work and the table was covered in cigarette burn marks. Also the hotel has a different name now but I wasn't informed .

2026-06-06 • via Nuitee
S
Stephen • couple • ie
3
2026-06-01 • via Nuitee
D
Donna • solo_traveller • gb
10
Pros:

This hotel is beautiful the staff are very friendly, welcoming and the room was so beautiful i didn't want to leave i felt like a queen the room ❤️

Cons:

Nothing

2026-05-30 • via Nuitee
H
Heather • extended_group • gb
8
Quirky, sweet spot all to ourselves with an outdoor space.
Pros:

Amazing staff and hotel space, location was brilliant.

Cons:

Stayed in the Chalet and it was lovely but the shower needs some work.

2026-05-23 • via Nuitee
V
valentine • family_with_children • fr
5
Chambre pour 5 : bien pour dormir pas trop cher mais ne pas espérer des équipements fonctionnels
Pros:

Chambre au fond de la cour, au calme.
Personnel sympatique et emplacement à 2min de la gare au top!
Lits et serviettes propres, chambre joliement décorée mais...

Cons:

Douche fendue en deux, l'eau s'infiltre par le sol pour s'évacuer
Lit d'appoint cassé, on a du mettre le matelas par terre
Pas de WIFI dans la chambre
Cafetière nespresso sans réservoir d'eau donc inutilisable
Capsules gratuites, déjà percées ...

2026-05-19 • via Nuitee
K
Kev • couple • gb
6
Great location, but mis-sold compared to pictures on site
Pros:

Location

Cons:

It was dirty and run down, not cozy or comfortable in any way. Very much in need of updating and a good clean.

2026-05-17 • via Nuitee
I
Ian • couple • au
7
Pros:

Close to transport

Cons:

Place was being renovated while we were there, bathroom tiles loose

2026-05-17 • via Nuitee
J
james • solo_traveller • gb
9
2026-05-11 • via Nuitee
E
Elizabeth • couple • us
6
2026-05-09 • via Nuitee
S
Stéphane • family_with_children • be
8
Encore une fois, merci au super personnel de l'établissement… À la prochaine
Pros:

L'accueil est très chaleureux et le personnel disponible, souriant et réactif

Cons:

Il faut juste savoir que pour un court séjour la taille de la salle de bain est suffisante… Pour un plus long séjour, il faut envisager une salle de bain plus grande

2026-05-04 • via Nuitee