Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Homely atmosphere
Good food
Cons:
Drafts in the room
Overpriced breakfast
Minor issues with room size

Categories

Cleanliness
8.34
Generally clean and well-stocked, though some concerns over drafts.
Service
9.11
Staff were consistently friendly and accommodating.
Location
8.95
Lovely location with easy access to the beach.
Room Quality
8.4
Rooms were comfortable but had some layout issues.
Amenities
8.73
Good amenities with a private pool and charging points.
Value for Money
8.39
Fair pricing, but some items viewed as overpriced.
Food and Beverage
8.84
Breakfast and dinner were excellent though not cheap.
Overall Experience
8.81
A lovely homely atmosphere with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:18

Property Description

Indulge in Luxury at The Grove
Nestled in a Georgian country house near Cromer town centre, The Grove offers a serene escape with an indoor heated pool and private beach access. Each uniquely designed room features modern amenities like free WiFi and a flat-screen TV.

Culinary Delights
Savor locally sourced dishes in the oak-panelled Study or the elegant Georgian dining room. From hearty breakfasts to home-cooked meals, the hotel's dining options cater to every palate. Don't miss the fresh produce from the on-site gardens.

Explore Cromer
Discover the charm of Cromer town, home to a historic pier, boutique shops, and renowned dining spots featuring the famous Cromer crab. Unwind in comfort at The Grove after a day of seaside adventures.

Experience luxury and comfort at The Grove - Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NWI

Location

Guest Reviews

8.7
Based on 1249 reviews
Cleanliness: 8.34
Service: 9.11
Location: 8.95
Room Quality: 8.4
Amenities: 8.73
Value for Money: 8.39
Food and Beverage: 8.84
Overall Experience: 8.81
J
Josh • couple • gb
8
2026-09-14 • via Nuitee
C
Caroline • extended_group • gb
9
Gorgeous place to relax in cromer
Pros:

Great location. Comfortable and lovely grounds. Fab to have the pool to use.

Cons:

Nothing

2026-09-14 • via Nuitee
B
Berry • couple • nl
9
2026-09-12 • via Nuitee
B
Beverley • couple • gb
10
2026-09-12 • via Nuitee
T
Tina • couple • gb
9
Had an amazing time absolutely love the place and would definitely recommend and will be returning ourselves
Pros:

Warm welcome friendly staff . Location amazing close to nice walks into Cromer through woods and cliffs . Rooms are lively and clean , staff very helpful and friendly. Food was fantastic and the massage in the hut was exceptional thanks to Becky . Nothing was too much trouble .

Cons:

The shower was out dated and not very powerful , also had to step into bath tub so could do with updating that . The lighting in the room was very dim too .

2026-09-11 • via Nuitee
A
Andrew • solo_traveller • gb
9
Peaceful and comfortable
Pros:

I enjoyed the peace and quiet and closeness to the sea

Cons:

The background music in general areas was intrusive and not in keeping with the atmosphere and style of athe Grove

2026-09-08 • via Nuitee
J
Jo • solo_traveller • xa
10
Pros:

The staff were very attentive
We had a comfortable stay and the food in the restaurant was delicious.

Cons:

All good, thank you

2026-09-08 • via Nuitee
F
Frederic Laurent • family_with_children • de
8
2026-09-07 • via Nuitee
M
Michael • solo_traveller • gb
1
Robbed
Pros:

NOTHING

Cons:

When booking , I expected a Cottage for £168 PER NIGHT, But was gobsmacked to be shown, a room with a shower and bed, with NO BASICS, ( ie no iron or ironing board, and no fridge ) absolutely shocking.
I did raise My concerns with duty Manager on Wednesday morning, who had no answer to My query of £168 per night.
I again raised My concerns with Owner Chris Graveling, explaining on doing research, I could of booked a self accomodation at a property called The Retreat for £170 FOR THREE NIGHTS, with fully fitted kitchen and living room, Mr Graveling response was " Maybe I should of booked there ", Totally unprofesional .
So £506 lighter, plus traveling costs from Tyneside to See My unwell Sister, I am still realing from this daylight robbery.

2026-09-05 • via Nuitee
P
Paul • family_with_children • gb
9
Superb
Pros:

The Stables was clean and all that you would expect from a quality venue. The Manager took the time to walk me to The Stable, point out the parking space, and take time to show me how to use the coffee machine. I still didn't use it

Cons:

The front door couldn't be locked and I forgot to tell the receptionist.

2026-09-05 • via Nuitee
V
Veronica • solo_traveller • gb
9
2026-09-05 • via Nuitee
M
Michelle • solo_traveller • gb
10
2026-09-01 • via Nuitee
H
Hillier • solo_traveller • gb
4
Very disappointing my husband paid and I said about the bill he wasn’t offfrred a breakdown or given one when paid very
Pros:

Not a lot.

Cons:

The Manager was very unprofessional and ruined our stay. We had room 7 first room at top of the stairs it was like a corridor you could hear everything downstairs from when morning service started. We arrived and asked if we would like to book a slot for the pool which was disappointing as times were early morning or 18.30 in the evening.

2026-08-31 • via Nuitee
T
Tim • couple • gb
8
Pros:

breakfast

2026-08-30 • via Nuitee
M
MacGregor • couple • gb
1
2026-08-30 • via Nuitee
M
MacGregor • family_with_children • gb
3
Nice hotel. One member of Staff needs a lot of customer facing training.
Pros:

We have stayed before and only had one issue with a certain member of staff. The grove is a lovely hotel, but it really does depend on who you get as a staff member. Sadly, we had another run in with the same lady we did previously which spoiled the whole booking. When you pay nearly £700 for one night, you’d expect a lot better service.

Cons:

The same staff member who seems determined to create stress for customers. You don’t expect to go away for a family break and get belittled by a pedantic staff member who clearly has an attitude problem. The arrogance and sarcasm was unbelievable. We’d rather return to The Red Lion in Cromer than face this lady at The Grove. Such a shame as the rest of the staff are brilliant and know how to treat their customers. Sadly for the grove, they have one lady there who creates unnecessary stress and drama. Wouldn’t recommend if you are looking for a relaxing stay.

2026-08-30 • via Nuitee
S
Samantha • family_with_children • gb
9
2026-08-29 • via Nuitee
M
Michelle • couple • gb
9
Great weekend break
Pros:

Comfortable room in the garden area
Friendly staff and delicious meals

2026-08-25 • via Nuitee
R
Rita • couple • gb
8
Pros:

Staff were very helpful and friendly. The hotel is lovely with a great bar area. The swimming pool and tippi tent with pizzas and tapas was a definite bonus.

Cons:

The bathroom was clean but there was hair in the plug hole, toilet could have been cleaner, dirt on the bed blanket and our table at breakfast was sticky. My husband noticed thick dust underneath the breakfast bar. These points seem picky for such a lovely place but for the price per night I would have expected it to be spotless.

2026-08-25 • via Nuitee
K
Keiran • solo_traveller • gb
8
Polite and friendly staff and short walk to Town Centre.
Pros:

The staff were friendly and polite. I got shown to my room which was nice as don't get that anymore. My room was perfect for me as a solo traveller. Comfy and warm. Nice view out the window over looking the grounds of the hotel. Only a 15-20 minute walk to the Town Centre.

2026-08-24 • via Nuitee