Motel 6-Rowland Heights, CA - Los Angeles - Pomona

Hotels
Motel6
4.3 (856 reviews)
18970 East Labin Court , Rowland Heights , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Swimming pool
Terrace
Pets allowed
Facilities for disabled guests
Wheelchair accessible
Paid WiFi
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Location
Accommodating Staff
Cons:
Cleanliness Issues
Poor Room Condition
Rude Staff

Categories

Cleanliness
2.55
Multiple reviews indicate rooms were dirty and not maintained.
Service
5.55
Staff were accommodating but some experienced rudeness.
Location
6.55
Location is generally appreciated for convenience.
Room Quality
3.55
Rooms were often described as dirty, cramped and uncomfortable.
Amenities
4.55
Limited mentioned amenities; problems with heating and cleanliness noted.
Value for Money
3.55
Guests felt they did not get a good value for the price paid.
Food and Beverage
5.55
Not mentioned in reviews; considered average for the type of hotel.
Overall Experience
2.55
Overall sentiment is negative with many guests unhappy.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:37

Property Description

Convenient Location and Amenities
Located just 3 miles from Puente Hills Mall, Motel 6 Los Angeles-Rowland Heights is easily accessible from Pomona Freeway. The property boasts an outdoor pool and air-conditioned rooms with cable TVs for a comfortable stay.

Comfortable Accommodations
Guests at Motel 6 can enjoy free local calls and Wi-Fi in select rooms. The pet-friendly hotel offers a range of amenities including a 24-hour front desk, laundry facilities, and vending machines for added convenience.

Nearby Attractions
Explore nearby attractions such as California State Polytechnic University (8.2 miles) and Raging Waters Amusement Park (12 miles) during your stay at Motel 6 Los Angeles-Rowland Heights.

Book your stay now at Motel 6 Los Angeles-Rowland Heights for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

4.3
Based on 856 reviews
Cleanliness: 2.55
Service: 5.55
Location: 6.55
Room Quality: 3.55
Amenities: 4.55
Value for Money: 3.55
Food and Beverage: 5.55
Overall Experience: 2.55
C
CaRLOS couple us
1
2026-06-05 via Nuitee
Y
Yajian family_with_children us
1
Pros:

除了床以外,其他的都不错

Cons:

床垫太差了,腰部陷进去,无法平躺,睡的很难受,后来在地板上睡的,也有可能只是那个房间的床垫太差,让我碰到了,希望老板及时更换床垫

2026-06-04 via Nuitee
T
Tamara solo_traveller us
1
would def not recommend or stay another night
Pros:

nothing

Cons:

asked to used the laundry and they said to unlock it with the card room key but it was locked from the outside. only booked this room to be able to wash some clothes and came out very disappointed

2026-06-03 via Nuitee
I
Isabel couple us
10
Wonderful keep coming back
Pros:

Easy parking great prices easy to find the Motel number

Cons:

Have nothing bad to say

2026-05-28 via Nuitee
I
Isabel couple us
10
2026-05-28 via Nuitee
M
Madoka solo_traveller us
3
Pros:

スタッフが優しくロケーションは良かった

Cons:

部屋が臭くバスルームやタオルも良い汚いし虫が多かった。宿泊料を二重で引き落とされた

2026-05-28 via Nuitee
M
Mike solo_traveller us
7
2026-05-26 via Nuitee
M
Mike solo_traveller us
6
Pros:

Yes

Cons:

Fggjjj

2026-05-26 via Nuitee
L
Luis solo_traveller us
9
2026-05-26 via Nuitee
H
Herrera couple us
4
2026-05-24 via Nuitee
M
Monica family_with_children us
1
It was a disaster. And I still have not received my refund.
Pros:

Absolutely nothing. Maybe the fact that it’s right off the freeway.

Cons:

The service was horrible. The room was dirty. There was old gum on the floor and men’s underwear hanging in the bathroom. The bedsheets looked very unclean.

2026-05-23 via Nuitee
L
Luciana couple us
7
It was a good night stay noone bothered me but the staff.
Pros:

That it’s was close enough to get the bus and bank.

Cons:

That staff were rude at check out.

2026-05-22 via Nuitee
J
john solo_traveller us
1
2026-05-21 via Nuitee
M
Middleton solo_traveller us
7
2026-05-18 via Nuitee
C
Chen solo_traveller us
1
2026-05-15 via Nuitee
I
Irma solo_traveller us
5
Pros:

very dirty old

Cons:

not clean

2026-05-15 via Nuitee
W
Wan hsuan couple tw
3
不好
Cons:

床都凹陷很嚴重,沒有吹風機 環境不乾淨

2026-05-14 via Nuitee
H
Hong couple us
10
2026-05-13 via Nuitee
L
layla solo_traveller us
1
2026-05-12 via Nuitee
F
Firemoon solo_traveller us
1
Pros:

now I absolutely like the old staff that was there and has been there for awhile they are great but the new staff needs to have some classes in customer service especially discrimination policies I'm pretty sure they violated a couple of those policies they are rude they lie about reservations when it is in the system I spent hours yesterday going back in fourth with motel 6 and customer service now one tells me it's there and the front desk is really trying to tell me it isn't there they don't answer the phone at all the sit in the office neglect the front desk ignored me for 30 mins I walk away watched another customer go in and they help them DISCRIMINATION DISCRIMINATION DISCRIMINATION TO THE MAX AND THIS IS HOW THEY REPRESENT A MULTI MILLION DOLLAR COMPANY THEY SHOULD BE FIRED AND THE MANAGER NEEDS TO BE SUED AND FIRED HE SHOULDNT EVEN BE ON PAYROLL

Cons:

ALL NEW STAFF AND MANAGER YOU NEED TO BE FIRED ASAP THERE IS A LAWSUIT HERE

2026-05-12 via Nuitee