Hotel Gema Luxury Suites

Hotels
8.5 (1669 reviews)
Roque Graseras 644 , Montevideo , uy

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues
High prices for additional services

Categories

Cleanliness
7.71
Some reviews mentioned cleanliness issues, including lack of room cleaning and odors present.
Service
9.18
General experience with staff was positive, with specific praise for assistance and attention.
Location
9.22
Multiple reviews highlighted the great location of the hotel, convenient for business and leisure.
Room Quality
8.17
Rooms were spacious, though some items were outdated and needed updating.
Amenities
8.7
Amenities were generally satisfactory but had some complaints regarding the gym and balcony situation.
Value for Money
7.66
Some concerns were raised about the price not matching services like breakfast and parking.
Food and Beverage
8.71
Breakfast was described as simple but of good quality, contributing positively to the experience.
Overall Experience
8.68
Despite some issues, the overall experience was positive due to location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:33

Property Description

Luxury Suites with Chic Decor
Experience chic decor and comfortable suites at Hotel Gema Luxury Suites, just 300 meters from Pocitos Beach. Each suite offers free Wi-Fi, a flat-screen TV, air conditioning, and a minibar. Enjoy the convenience of a full kitchenette with a microwave, along with a modern bathroom featuring a shower, hairdryer, and free toiletries.

Convenient Amenities
Our hotel boasts a 24-hour front desk to cater to your needs. Take advantage of our tour desk, luggage storage, and dry cleaning services for a hassle-free stay.

Prime Location
Ideally situated 1 km from Punta Carretas Shopping Centre, Hotel Gema Luxury Suites provides easy access to popular attractions. With Carrasco International Airport just 16 km away, your journey to relaxation begins as soon as you land.

Book your stay at Hotel Gema Luxury Suites now!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MVD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1669 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.68
S
Santurion solo_traveller uy
8
Pros:

La habitación, amplia y comoda

Cons:

Había en los corredores y en mi baño olor a caño

2026-06-13 via Nuitee
M
maria noel solo_traveller uy
8
2026-06-12 via Nuitee
J
Joao couple br
8
2026-06-12 via Nuitee
W
Wendell couple br
8
Bom custo e benefício
Pros:

Localização e acomodação!

Cons:

Nada

2026-06-11 via Nuitee
N
Nicolas solo_traveller uy
10
2026-06-10 via Nuitee
G
Gera_UY family_with_children uy
6
Escapada a la capital
Pros:

La ubicación es excelente y las instalaciones son muy buenas y cómodas.

Cons:

Que no haya personal en la noche es algo que nos pareció raro, si alguien tiene una urgencia puede ser complicado.
El desayuno dejó mucho que desear, el café intomable y muy incompleto, pero lo que más nos molestó fue la mala educación y los horribles modos de la empleada que atiende las mesas. Si no le gusta su trabajo mi consejo es que se busque otra cosa, porque lo único que está causando es dejar clientes insatisfechos que seguro no van a querer volver. Este tipo de empleados generan un perjuicio económico muy importante al hotel. Además de todo, en un momento ambas empleadas dejaron sus puestos de trabajo para salir a fumar a las sillas de en frente, y el humo entraba para adentro, una asquerosidad. Es una lástima, porque el hotel, ubicación y el personal de recepción nos gustó, pero este tipo de cosas hace que uno no quiera volver.

2026-06-10 via Nuitee
F
Franco solo_traveller uy
9
Pros:

La comodidad y la atención

2026-06-09 via Nuitee
M
Mariana Yumi couple br
9
Hotel muito bem localizado
Pros:

Localização, instalações, varanda do quarto

Cons:

Café da manhã não tinha muitas opções

2026-06-09 via Nuitee
M
Monalisa couple br
8
2026-06-08 via Nuitee
R
Russi solo_traveller uy
10
2026-06-08 via Nuitee
S
Sofía family_with_children uy
10
Pros:

Todo muy bueno

Cons:

Q no tenga personal en la noche

2026-06-08 via Nuitee
H
HUGO solo_traveller uy
6
2026-06-06 via Nuitee
S
Sara solo_traveller us
8
2026-06-06 via Nuitee
C
Camilo couple cl
9
Unos días en Montevideo
Pros:

Excelente ubicación

Cons:

Después de las 23:00 no hay nadie en recepción y lamentablemente eso genera que las normas de convivencia no se respeten

2026-06-05 via Nuitee
P
pbargues solo_traveller ar
9
2026-06-04 via Nuitee
S
Sebastián extended_group ar
7
2026-06-01 via Nuitee
O
Onmateo solo_traveller uy
9
2026-05-31 via Nuitee
G
Giana solo_traveller ar
10
2026-05-31 via Nuitee
J
JorgeSilva1985 solo_traveller uy
8
2026-05-30 via Nuitee
G
Guillermo couple ar
4
2026-05-29 via Nuitee