Hilton Garden Inn New York Manhattan Midtown East

Hotels
•
Hilton Garden Inn
8.2 (1329 reviews)
206 East 52nd Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient amenities
Cons:
Elevator noise
Customer service issues
Hard bed

Categories

Cleanliness
7.59
Mixed reviews regarding cleanliness; some guests found issues with room space and mattress quality.
Service
8.56
Generally positive comments on staff being friendly and accommodating, except for some issues with front desk behavior.
Location
9.1
Numerous positives about the location being safe and close to attractions and metro stations.
Room Quality
7.55
Some complaints about room size and mattress quality; however, many find the rooms cozy.
Amenities
8.08
Amenities such as fridge and coffee pot are appreciated, but some guests noted the need for upgrades.
Value for Money
8.04
Perceived as good value by many; however, some guests felt dissatisfied with mattress quality.
Food and Beverage
8.09
Breakfast in the café was described as convenient, although not extensively reviewed.
Overall Experience
8.56
Overall positive experience with some highlighted issues that could affect stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:55

Property Description

Convenient Location
Located just 2 km from Times Square, Hilton Garden Inn New York Manhattan East offers easy access to popular attractions like Rockefeller Center and the United Nations Headquarters. Guests can also conveniently reach Times Square with nearby subway stations.

Modern Amenities
With a 24-hour fitness centre, business centre, and front desk, guests can enjoy round-the-clock convenience and service. The rooms are equipped with free WiFi, work desk, and flat-screen cable TV. Select rooms even offer stunning city views.

Dining Options
Guests can dine at the on-site Garden Grille and Bar or explore nearby dining choices. Additionally, laundry facilities are available for added convenience during your stay.

Book your stay at Hilton Garden Inn New York Manhattan East for a memorable and convenient experience!

Important information:

Please note that the minimum age required for check-in is 21.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 85 per day.

Location

Property Accessibility

Total Disability Score: 57.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 1329 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
A
alsonl2022 • Couples
10
Great Hotel & Good service from staff
Pros:

I had a wonderful stayed room 2403 as a Diamond guest while celebrating our 23rd anniversary. The hotel kindly upgraded our room, and it was beautifully decorated with thoughtful amenities for our special occasion.
The room was newly renovated, very comfortable, and beautifully maintained. The hotel location is also very convenient — right next to the metro station and directly opposite a lovely bagel restaurant.
A very special thank you to Jennifer for the beautiful room decorations and amenities, and also to the reception team for their warm hospitality and excellent service. You truly made our anniversary celebration memorable.
Highly recommended, and we will definitely stay again on our next visit.

2026-05-27 • via Tripadvisor
S
Simson • couple • sx
8
A comfortable and convenient stay in a great location.
Pros:

The location was very convenient and close to the main attractions, restaurants, and transportation. The room was clean, comfortable, and had everything we needed for our stay. The bed was also comfortable, which made it easy to rest after a long day.

Cons:

The room could have been a little more spacious, especially with luggage. Also, the check-in area or elevators were sometimes busy, which caused some waiting. Overall, these were small issues and did not affect our stay too much.

2026-05-27 • via Nuitee
F
Fernando Laveglia • family_with_children • ar
3
Insatisfactoria
Pros:

La ubicación

Cons:

La habitación no respondió a lo reservado.

2026-05-26 • via Nuitee
K
Karina • solo_traveller • us
9
Pros:

Great location and great rooms!

2026-05-23 • via Nuitee
E
Elaine • family_with_children • us
8
Pros:

Everything was good but no room service
Or restaurants

2026-05-22 • via Nuitee
M
Momoka • extended_group • jp
7
2026-05-22 • via Nuitee
M
Moises Eduardo • solo_traveller • ar
8
2026-05-21 • via Nuitee
M
mark • solo_traveller • ie
7
Fine
Pros:

Location and staff

Cons:

Only one of two lifts working for much of my stay caused delays in such a tall building with staff and guests vying for the lift

2026-05-16 • via Nuitee
D
DBFackler • Business • Chicago, Illinois
2
Worst Hilton I’ve ever stayed at. No hot water and only handicapped rooms
Pros:

No hot water, can’t change rooms, bad experience

2026-05-11 • via Tripadvisor
1
191averyg • Business
2
No hot water, no towels, elevator broken, flickering lights, loud environment, tiny bathroom
Pros:

No hot water, no towels, elevator broken, flickering lights, loud environment, tiny bathroom. The room did not have towels when we checked in, and had to be requested from the front desk. then the next day house keeping took all the towels and bathmats from the bathroom and didn’t replace. towels had to be requested from the front desk again. The shower water never got hot. Half the elevators were broken causing long wait times to get up or down the 20+ stories. The lights in the room flickered constantly. The room never got all the way dark due to hallway lights. Sleeping was near impossible between the loud streets and the loud guests in the hallways.

2026-05-11 • via Tripadvisor
A
ALXVA1 • Solo travel • Alexandria, Virginia
4
Great location if you enjoy climbing stairs..
Pros:

28 floors, sold out hotel, one functioning elevator, just one. Maid's carts took up half of the one tiny elevator that operated. The other elevator was non- functional for my entire stay. No service elevator either apparently. Took a half hour to get on the elevator to get to my room. In the morning it was better, only 20 minutes to get down stairs.

2026-05-11 • via Tripadvisor
K
Kelly • couple • us
8
Pros:

Good staff and nice room.

Cons:

One of the two elevators was not working, making it a long wait for elevator space. People nearby in hall or a room made noise late into the night, well after 12 midnight.

2026-05-11 • via Nuitee
A
Abraham • couple • au
7
2026-05-06 • via Nuitee
R
Ryan • couple • us
10
2026-05-02 • via Nuitee
L
Lisa • solo_traveller • us
7
Overall good value for the area especially during construction and I need to return soon for close b
Pros:

In front of hotel is construction so it is loud during 8am-6pm outside the rooms. The lobby could be cleaner.
I appreciated the breakfast box to go and free coffee.

I noticed that front desk staff person allowed someone to go into held luggage room themselves which seems like a potential for errors or stolen property.

Cons:

see above

2026-04-30 • via Nuitee
1
150mitchc • Friends getaway
8
City Hotel Search / Insight
Pros:

Nice clean rooms. Upgraded amenities. Good gym and location to dining on 2nd Ave.

2026-04-28 • via Tripadvisor
A
Alan • solo_traveller • ie
6
Pros:

Location

Cons:

Very slow elevators.

2026-04-26 • via Nuitee
O
Oscar Damian • couple • mx
7
2026-04-25 • via Nuitee
H
hubert • solo_traveller • fr
6
Hôtel très correct mais avec un niveau de service passable
Pros:

Propreté et confort du lit
Localisation

Cons:

Ascenseur très bruyant à travers le mur de la chambre
Salle à manger fermée: petit déjeuner gratuit annoncé mais finalement non disponible
Télévision cassée: tentatives de réparation non abouties durant notre séjour

2026-04-21 • via Nuitee
A
Anita • couple • ca
8
Pros:

location,exceptional staff

2026-04-20 • via Nuitee