Hotel Milano

Hotels
7.1 (2264 reviews)
Via Pietro Mascagni 14 , Pisa , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Spacious rooms
Cons:
Cleanliness issues
Noise from outside
Missing amenities

Categories

Cleanliness
6.43
Various reviews mention cleanliness issues, including mould in the bathroom and non-standard cleaning.
Service
7.9
General positive sentiment regarding staff helpfulness and service efficiency.
Location
8.44
Many reviews highlight excellent location near the train station, making it easily accessible.
Room Quality
6.89
Mixed feedback with mention of issues like noise and aging facilities, but also spacious rooms.
Amenities
6.42
Some amenities are lacking; e.g., missing kettle and inefficacy of heating.
Value for Money
6.88
Feedback suggests that prices may be high for the experience provided, especially regarding condition.
Food and Beverage
6.93
No specific feedback on food and beverage, assign neutral standard quality for this hotel tier.
Overall Experience
6.9
Overall experience is considered okay but with significant areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:03

Property Description

Convenient Location
Situated just 80 metres from Pisa Central Train Station, Hotel Milano offers easy access to transportation links.

Comfortable Accommodation
Rooms at Hotel Milano boast wood furniture, tiled floors, and essential amenities like a TV and telephone for a cozy stay.

Nearby Attractions
Explore the iconic Leaning Tower of Pisa, just a quick 20-minute walk or a short bus ride away from the hotel.

Book your stay at Hotel Milano now to experience comfort and convenience in Pisa.

Important information:

Please note that reception is open from 08:00 until 23:00. For late check-in after 23:00, please contact the property in advance to receive a code to access the building.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PSA

Location

Guest Reviews

7.1
Based on 2264 reviews
Cleanliness: 6.43
Service: 7.9
Location: 8.44
Room Quality: 6.89
Amenities: 6.42
Value for Money: 6.88
Food and Beverage: 6.93
Overall Experience: 6.9
I
Ioannis • family_with_children • gr
10
Pros:

Εξαιρετική τοποθεσία κοντά στο σταθμό της Πίζας. Πολύ κοντά με τα πόδια σε όλα τα αξιοθέατα της πόλης.

Cons:

Δεν έχω κάποιο παράπονο.

2026-10-31 • via Nuitee
S
Stefano • family_with_children • it
6
2026-10-31 • via Nuitee
A
Abdelouaheb • family_with_children • fr
4
À éviter
Pros:

Accessibilité

Cons:

Établissement nettoyer à la hâte toiles d’araignées poussières et déchet dans la chambre

2026-10-31 • via Nuitee
G
Giulia • family_with_children • ch
8
2026-10-30 • via Nuitee
O
OB • family_with_children • ie
1
Pros:

Avoid!

Cons:

Poor Experience – Avoid This Hotel
​My stay at this property was extremely disappointing and fell well below acceptable standards for comfort and service.
​Limited Reception Hours: The front desk is only operational from 9:00 AM to 1:00 PM, making it difficult to receive assistance or resolve issues during the rest of the day.
​Language Barrier & Communication: All pre-arrival and on-site communications were provided exclusively in Italian, with no English translation available for international guests.
​Severe Noise Issues: Soundproofing is virtually nonexistent. Between heavy street noise and sound traveling easily from adjacent rooms and inside the hotel, it was impossible to get any sleep.
​Uncomfortable Furnishings: The double bed featured a sagging, bent mattress and a noisy metal frame that creaked loudly with every movement.
​Unprofessional Staff: The receptionist was unaccommodating and unacceptably rude when approached.

2026-10-29 • via Nuitee
A
alberto • family_with_children • it
2
Compri un Hotel ti ritrovi in un b&b maleodorante
Pros:

Letto comodo

Cons:

Odore di fogna dai bagni, cambio location da hotel a b&b senza chiedere se fossimo d'accordo, 10min a piedi in più in zona scomoda ZTL rispetto alla stazione, nessuna coperta aggiuntiva
Condizionatore che sembrava un trattore

Esperienza pessima

2026-10-29 • via Nuitee
Y
Yahya • couple • sa
5
2026-10-28 • via Nuitee
L
Lazo • solo_traveller • it
6
Pros:

Location

Cons:

The bedsheets aren't properly fitted or aligned, making it uncomfortable for me to rest during my stay."

2026-10-26 • via Nuitee
A
ALICJA • family_with_children • nl
4
Pros:

The lady at reception desk was very nice

Cons:

There was no Internet connection in the room , TV was not working ,
We left our luggage after check out near the reception desk because of late flight and unfortunately money was stolen from the backpack. So be careful, don't leave valuable stuff there .

2026-10-26 • via Nuitee
M
Mame diarra • couple • it
2
2026-10-23 • via Nuitee
G
Gabriele • couple • it
1
2026-10-23 • via Nuitee
F
François • couple • be
3
Je n'y retournerai pas
Pros:

Proche de la gare

Cons:

Odeurs désagréables ( cigarettes/ produit de nettoyage prenant à la gorge?!)
Rue peu attrayante
Personnel ne sachant pas parler le francaid

2026-10-23 • via Nuitee
D
Damian • couple • pl
7
2026-10-21 • via Nuitee
R
RIDA • solo_traveller • ma
1
Cons:

Stale tobacco smoke in the room and it’s smelling cigarettes in the corridor and the worst thing is the bugs on the bad, that was a disaster I figured out unfortunately the last night of my stay cause I was all the day out

2026-10-20 • via Nuitee
H
Harald • family_with_children • at
1
Pros:

Nähe zum Bahnhof

Cons:

Haustüre mit extrem lauten Schließmechanismus, Fenster undicht. Unerträglicher Straßenlärm, seitliches Fenster mit abgerissenem Seilzug für Rollo, das ein Öffnen nicht möglich machte, alkoholisierte und ranalierende Gäste lösten um ca 02.00 Uhr einen Polizeieinsatz im Haus aus....alles in allem ein Disaster.

2026-10-20 • via Nuitee
L
Laura • family_with_children • xx
3
Pros:

Location, 2 minutes walk from Pisa train station. We had an early flight and used this hotel to sleep in so we did not have to travel from Florence very early

Cons:

There was an overpowering smell of cigarette smoke as soon as we entered the hotel in all of the public space. There was thankfully no smell in the room we had.

2026-10-19 • via Nuitee
N
Niklas • couple • se
4
2026-10-18 • via Nuitee
M
Maryline • couple • fr
1
Pros:

La proximité avec la gare.

Cons:

Odeur de refoulement d'égout dans la chambre.
Couette tachée.
Chambre au rez-de-chaussée très bruyante car pas de double vitrage.

2026-10-18 • via Nuitee
D
David Ian • couple • gb
10
2026-10-18 • via Nuitee
M
moreno • solo_traveller • it
1
Pros:

ESPERIENZA TERRIFICANTE!!!!!
Esperienza terribile, sono arrivata in hotel non c'era nessuno mi hanno lasciato solo il codice per entrare. Nella stanza non cerano coperte, la tapparella del balcone rotta non si abbassava, il balcone non chiudeva bene, la stanza affacciava sulla strada un primo piano dove si sentivano tutti i rumori, persone pocho affidabile ho dovuto chiamare LA POLIZIA chiusa nel bagno terrorizzata perché mi hanno bussato insistentemente nella stanza finché non hanno cercato di aprire la maniglia! Fortunatamente hanno identificato la persona che dormiva stesso nell'albergo (se cosi si puo chiamare)! Dovevo sostare due notti ma la seconda notte ho cambiato albergo. ESPERIENZA HORROR TERRIBILE NON ANDATE IN QUESTO ALBERGO

Cons:

Tutto terribile sconsiglio vivamente

2026-10-11 • via Nuitee