Silken Gran Hotel Durango

Hotels
•
Hoteles Silken
8.4 (2477 reviews)
Gasteiz Bidea, 2 , Durango , ES
+34 946 21 75 80

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Nice amenities
Cons:
Outdated rooms
Noise issues
Parking difficulties

Categories

Cleanliness
8.15
Cleanliness was mentioned as acceptable, but some reviews indicated issues regarding the condition of the rooms.
Service
8.81
The staff is described as friendly and attentive, contributing positively to the overall experience.
Location
8.76
The hotel is noted for its excellent location, making it convenient for guests.
Room Quality
8.11
Some rooms are described as outdated and lacking natural light, impacting overall room quality.
Amenities
8.33
Amenities like the spa and gym received positive mentions, though some costs were criticized.
Value for Money
8.1
Some reviews indicated that the price did not fully align with the quality and features provided.
Food and Beverage
8.45
Breakfast was frequently noted as good, but some improvements in dinner options were suggested.
Overall Experience
8.52
A generally positive experience with some areas needing improvement, but overall satisfaction is evident.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:33

Property Description

Luxurious Spa Facilities
Gran Hotel Durango boasts a spa centre with a variety of relaxing amenities such as a sauna, thermal indoor pool, Turkish bath, and a fitness centre. Indulge in beauty and wellness treatments for the ultimate pampering experience.

Gastronomic Delights
Savor traditional cuisine at the on-site restaurant or unwind with a cocktail and casual food in the stylish Lobby Bar. The serene ambiance, surrounded by lush lawns and an ancient magnolia tree, enhances your dining experience.

Convenient Amenities
Experience modern comfort in every room with contemporary décor, private bathrooms, and essential amenities like free toiletries and a TV with satellite channels. Additional perks include a seasonal outdoor pool and a 24-hour front desk for your convenience.

Book your stay at Gran Hotel Durango for a luxurious and rejuvenating experience.

Important information:

Please note that extra beds are not available for any room type.

Guests under the age of 18 are not allowed in the sports club and spa.

License Number: HBI 01105Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Sep 13, 2026 until Tue, Jun 15, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Location

Guest Reviews

8.4
Based on 2477 reviews
Cleanliness: 8.15
Service: 8.81
Location: 8.76
Room Quality: 8.11
Amenities: 8.33
Value for Money: 8.1
Food and Beverage: 8.45
Overall Experience: 8.52
A
Antonio Pérez Sánchez • solo_traveller • es
9
2026-09-18 • via Nuitee
E
Engeltje12 • solo_traveller • nl
8
Prachtig hotel in een heel schattig stadje
Pros:

De locatie, het prachtige gebouw, vriendelijk personeel, de spa en het ontbijt.

Cons:

Het bed, een kuil in het midden en de zachte straal van de douche.

2026-09-18 • via Nuitee
K
Kate • solo_traveller • gb
8
2026-09-17 • via Nuitee
F
FRANCESC • solo_traveller • es
9
2026-09-17 • via Nuitee
C
Christian • couple • de
7
2026-09-17 • via Nuitee
M
María • couple • es
9
2026-09-17 • via Nuitee
A
Amandyne • solo_traveller • fr
8
2026-09-15 • via Nuitee
E
Enric • family_with_children • es
7
2026-09-14 • via Nuitee
X
Xandra • solo_traveller • es
8
2026-09-14 • via Nuitee
K
Kacper • couple • pl
7
Pros:

Bardzo fajne umiejscowienie hotelu w starym, odremontowanym zamku.

Cons:

Definitywnie na minus jest dodatkowe naliczenie opłat w postaci: 20 euro za dzień za parking, 18 euro za kryty basen na terenie SPA, a już przede wszystkim 9 euro za wejście na siłownię na terenie hotelu.

2026-09-13 • via Nuitee
N
Nira • solo_traveller • es
9
2026-09-12 • via Nuitee
K
Kevin • solo_traveller • fr
6
Ca aurez pu etre mieux
Pros:

La qualité du petit déjeuner. La salle de sport.

Cons:

Piscine avec serviettes payants !! Les chambres au troisième étage ont besoin d’un rajeunissement. Les appartements du personnel de l hotel qui se situe dans les combles au dessus les chambres du troisième étage sont bruyantes et mal insonorisée.

2026-09-12 • via Nuitee
H
Hille • couple • fr
7
2026-09-11 • via Nuitee
P
Pierrette • extended_group • fr
10
Excellente étape
Pros:

Chambre spacieuse, insonorisée, literie confortable, propreté.
Petit déjeuner copieux et varié.
Parking accessible.
A recommander sans hésitation.

Cons:

Rien

2026-09-11 • via Nuitee
M
Martin • solo_traveller • gb
7
Nice building but the finesse was missing. The meal did not match up to our stays at other Silken hotels.
Pros:

Architecture

Cons:

Bathroom door was badly blistered. Clearly you had problems in the past and covered it with fibreboard. Totally the wrong material.

2026-09-11 • via Nuitee
L
Lesley • couple • gb
6
2026-09-11 • via Nuitee
D
Diazzi • couple • it
9
Bell'hotel in posizione strategica per visitare i paesi baschi.
Pros:

Posizione, spazi esterni con piscina (anche se non utilizzata), ottima colazione, arredamento interno.
A pochi passi dal centro del paese che si è rivelato molto più carino delle mie apettative.

Cons:

Vista dalla camera su un cortiletto con la machina dei condizionatori un po' rumorosa. Un po' caro il garage (peraltro coperto).

2026-09-11 • via Nuitee
M
Marc • couple • be
8
Formidable découverte du Pays Basque espagnol.
Pros:

Assortiment petit-déjeuner. Piscine. Emplacement de Durango. Emplacement e l'hôtel dans la ville de Durango.

Cons:

Le prix du parking est exorbitant. 20,-€/nuit.
Les escaliers extérieurs ne sont pas nettoyés.

2026-09-10 • via Nuitee
F
Francis • couple • fr
10
Pros:

Les menu en demi pension répétitif

2026-09-10 • via Nuitee
N
Nelson Ferreira • solo_traveller • pt
9
2026-09-10 • via Nuitee