Adonis Arc Hotel Aix

Hotels
•
Adonis
7.6 (1827 reviews)
40 Av Henri Malacrida Val Saint André , Aix-en-Provence , FR
+33 4 42 26 12 12

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff
24h reception / good for late arrivals
Comfortable beds
Accessible location and parking
Sun loungers/outdoor seating
Some guests found it comfortable and affordable
Cons:
Rooms outdated and worn
Bathroom humidity, mold and poor maintenance
Noise from traffic, doors and corridors
Heating delays / needed multiple requests
Unreliable TV and some broken amenities
Breakfast quality inconsistent (dry pastries, limited choice)
€100 deposit for possible damages/smoking
GPS/Waze arrival issues reported

Categories

Cleanliness
6.6
Mixed: general cleanliness often acceptable but several reviews report bathroom issues (mold, humidity, black joints) and poor maintenance in wet areas.
Service
10
Consistently praised: very friendly and helpful staff, 24h reception, staff assisted late arrivals and provided phone guidance at 3 AM.
Location
8.3
Accessible and easy to reach with parking and proximity to the highway, but multiple guests complained about external road noise and GPS/directions problems.
Room Quality
5.5
Frequently negative: rooms described as very outdated, worn, echoing, with poor bathroom condition (old bathtub, visible deterioration) and humidity problems.
Amenities
7.7
Mixed: positives include sunbeds, parking and 24h reception; negatives include unreliable TV, delayed heating and some broken breakfast/juice machines.
Value for Money
7.9
Mixed: some guests found the hotel comfortable and affordable, while others felt room condition and breakfast did not justify the price (and noted a €100 damage/smoking deposit).
Food and Beverage
6.5
Mixed: some reports of good breakfast and fresh cold cuts, but others complained of dry viennoiseries, limited choice and broken juice machines.
Overall Experience
8.3
Mixed overall: friendly, helpful staff and some comfortable stays contrasted with recurring issues (outdated rooms, humidity, noise) that led some guests not to recommend returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Luxurious Stay in Provence

Convenient Location: Situated just a short drive from Aix-en-Provence city centre, Adonis Arc Hotel Aix offers easy access to both urban attractions and tranquil surroundings.

Relaxation and Recreation: Unwind by the seasonal outdoor pool or soak up the sun on the terrace with complimentary WiFi available throughout the property.

Comfort and Convenience: Enjoy well-equipped rooms with modern amenities including a flat-screen TV, desk, and private bathroom. Start your day with a delicious buffet breakfast and savor a refreshing drink at the on-site bar.

Experience the essence of Provence at Adonis Arc Hotel Aix – book your stay now for a memorable getaway!

Important information:

Please note that booking 5 rooms or more, special policies will be applied.

Please note that the swimming pool is open from 01 June 2023 until 31 December 2023.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Location

Guest Reviews

7.6
Based on 1827 reviews
Cleanliness: 6.6
Service: 10
Location: 8.3
Room Quality: 5.5
Amenities: 7.7
Value for Money: 7.9
Food and Beverage: 6.5
Overall Experience: 8.3
J
Jensen • couple • no
5
Hyggelig personale og opphold høst 2026 i et hotell som venter på en renovering .
Pros:

Vi var på hotellet i to netter. Kom en dag tidligere for å slutte oss til en gruppe som skulle reise rundt i Provence. Vi likte at det var solsenger der vi kunne oppholde oss. Personalet var veldig hyggelig og hjelpsomme . God frokost. Likte godt at pålegget sto i et lite kjøleskap så det holdt seg friskt.

Cons:

Såvidt vi vet skal hotellet pusses opp. Hotellet kan trenge det både innvendig å utvendig. Uteområdet trengte også en gjennomgang.

2026-10-30 • via Nuitee
S
salima • extended_group • fr
10
2026-10-29 • via Nuitee
K
Komini • solo_traveller • ch
10
2026-10-28 • via Nuitee
S
Stéphane • solo_traveller • fr
8
2026-10-26 • via Nuitee
R
rvzor • solo_traveller • fr
8
Fonctionnel
2026-10-25 • via Nuitee
T
Tessa • family_with_children • fr
6
Décevant
Pros:

Le seul véritable point positif était le lit, avec un matelas plutôt grand et confortable.

Cons:

Notre séjour dans cet hôtel a été très décevant. L’hôtel était bruyant (route extérieur, porte qui claque, bruit dans le couloir, musique etc..) et même si la chambre était propre dans l’ensemble elle était très vétuste humide et présentait des traces de moisissure.
Il faisait très froid et humide dans la chambre et nous avons dû réclamer le chauffage au moins trois fois avant qu’il soit enfin mis en marche.
La salle de bain était particulièrement décevante la présence importante de moisissures ne donnait vraiment pas envie de se laver. De plus la baignoire semblait en très mauvais état.
La télévision fonctionnait également très mal, puisqu’elle captait le signal une fois sur deux.
Malgré une propreté générale correcte, l’état des installations, l’humidité, les moisissures et le manque de réactivité concernant le chauffage ont fortement gâché notre séjour.

Ce n’est clairement pas un hôtel que nous recommandons, et nous n’y retournerons pas.

2026-10-24 • via Nuitee
A
Albena • couple • bg
6
2026-10-23 • via Nuitee
M
Marco • solo_traveller • it
7
2026-10-23 • via Nuitee
F
Fabien • solo_traveller • fr
6
Pour une nuit en dépannage…
Pros:

La literie et l’emplacement

Cons:

La vétusté de l’hôtel en général et de la chambre en particulier

2026-10-23 • via Nuitee
K
Karen • couple • gp
10
Confortable et abordable
Pros:

L’accueil, le confort et la propreté.

Cons:

Tout était parfait

2026-10-22 • via Nuitee
M
Michel • couple • fr
5
Sans plaisir
Pros:

L accueil

Cons:

La chambre faisait écho à une chambre des années 1960 tout était usagé et sans aucune décoration actuelle

2026-10-22 • via Nuitee
P
PAULINE • solo_traveller • fr
8
Pros:

Heureusement que jai pu avoir au téléphone le responsable de lhotel pour me guider à 3h du matin suite à un retard d'avion car le GPS m'a très mal indiqué .

Cons:

Le gps waze pour arriver à l'hôtel.

2026-10-22 • via Nuitee
A
andrea • couple • fr
3
2026-10-21 • via Nuitee
S
Soles • solo_traveller • fr
9
Pros:

personnel très serviable.

Cons:

on entend le bruit des voitures passantes sur l'avenue.

2026-10-21 • via Nuitee
J
José Luis • solo_traveller • es
8
Pros:

Parking y cerca de la autopista.

Cons:

Tener que abonar 100 euros por posibles destrozos o fumar en la habitacion.

2026-10-20 • via Nuitee
S
Stephane • couple • fr
8
2026-10-19 • via Nuitee
T
Teddy Et Delphine • couple • fr
6
2026-10-19 • via Nuitee
E
Ernst • couple • de
9
leicht zu erreichen älters aber sehr gutes Hotel
Pros:

Sehr freundliches Personal

2026-10-18 • via Nuitee
P
Pascal • solo_traveller • fr
9
2026-10-18 • via Nuitee
E
Eric • solo_traveller • fr
8
2026-10-17 • via Nuitee