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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Business center
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Terrace
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Family rooms
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BBQ facilities
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Laundry
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Luggage storage
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Express check-in/check-out
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Tour desk
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Shared kitchen
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Public Bath
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Walking tours
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Bike tours
Review Highlights
Categories
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Property Description
Central Location
Located in the heart of Guadalajara, Casa Vilasanta offers convenience and accessibility to the city's main attractions. Just a short walk away from La Catedral de Guadalajara church and Museo de la Ciudad museum, guests can immerse themselves in the rich culture of the area.
Comfortable Accommodation
Each room at Casa Vilasanta is designed for comfort and functionality, featuring amenities such as cable TV, air conditioning, and a work desk. With daily maid service and a private bathroom, guests can relax and unwind in their own personal space.
Convenient Facilities
From the shared kitchen to the free business centre, Casa Vilasanta provides guests with everything they need for a seamless stay. Whether preparing meals or seeking travel assistance at the tour desk, the hotel ensures a hassle-free experience for all visitors.
Experience the vibrant city of Guadalajara with Casa Vilasanta as your home away from home. Book your stay now for a memorable and comfortable trip.
A deposit via bank transfer is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Ubicación
La cocina
El ambiente de hogar
Que el agua para bañar estuvo siempre fria
Muy atento y amable el lugar cómodo y bien ubicado
Reserve habitacion amplia al llegar la tv no funciono
Me cambiaron a una más pequeña pero solo tenía canales locales cuando decía que tenia cable.
La regadera no servía el cebollin y solo caía un chorrito de agua
El espacio de la habitación
Lo inseguro de las puertas y el mal mantenimiento a l baño que se inundó
La tranquilidad y lo céntrico
Ubicación. Desayuno incluido. Privacidad.
Obras durante la estadía, pero incide en la mejora en la prestación del servicio.
La terraza de arriba
En si todo bien
Ubicación cerca de tren
No reservaron la habitación solicitada
There was a loud beeping noise, 4 beeps every 10 seconds, all day and all night for a week. It came from the reception desk and could clearly be heard in all the rooms. We all asked multiple times if it could be switched off as it was difficult to sleep, they said yes, but nothing happened. we listened to that beep for a week, every ten seconds and it affected everyones sleep.
Bien ubicado, amables
Un poco descuidado
La decoración del patio que dice
Que anuncia hotel y es tipo Hostel anuncia desayuno incluído y es pésimo anuncia estacionamiento y es una playa a 2 cuadras del hotel
The building had a unique architecture and looked cute.
Even if your next option is to sleep at your rental car on the street, don't book a room here. The list of reasons is long, so hang in there. If your only concern is the room condition, jump into number 4.
1. They are not responsive. I contacted them via booking.com and email many weeks in advance to check if they accept late check in (1 am). No response. I sent another message the night before, and never heard back.
2. Fortunately, there was someone to check us in; however, I'm sorry to say this, but had I been a solo traveler I wouldn't feel safe at reception. Strong smell of alcohol being the main reason.
3. We met two staff people during our short stay, none did speak English. Not everyone must know English and there are tools for translation for sure, but it was nice to have this mentioned on the description.
4. The room was basically not ready, if I'm too generous with my description. The sheets were not clean. We had to pick old lint off the sheet!! They had stains all over. There was no paper towel in the bathroom. There was zero towels which I honestly didn't care about because the shower was so rusty I couldn't even vent imagine using it. We were given a room different from the one in the picture. It was a larger room but the pictured bathroom seemed okay while this one... well, I've said enough.
5. You can't expect much from breakfast at this price but at least the kitchen surface could be clean.
5. Here is the cherry on the top: when checking out after spending only 7-8 hours in the room, we were told that the price is more than what listed on booking.com. The reception person couldn't explain why, so someone on the phone who spoke English let us know that this was the tax amount. On my app, there was no mention of any additional fees. I was so done with this place at that point that just paid the extra amount and went off. Again, I wish I had stayed in my rental car instead.
Bueno el desayuno estuvo aceptable
Desorden y poca limpieza en la cocina
Los baños malos , puerta dañada y la ducha poco funcional
Las camas incomodas
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