Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great Location
Clean Rooms
Cons:
Small Rooms
Overpriced

Categories

Cleanliness
8.16
Rooms were described as spotless but some mentions of odors.
Service
8.63
Friendly staff who were always ready to help, though some inconsistent experiences noted.
Location
9.17
Convenient location near Central Park and various attractions.
Room Quality
7.62
Rooms smaller than advertised, some issues with temperature control noted.
Amenities
8.15
Amenities were described as fulfilling basic needs but lacking in additional offerings.
Value for Money
7.11
Some reviews pointed out that the hotel is overpriced for what it offers.
Food and Beverage
8.66
Kitchenette offered convenience for meals, but lacking in dining options.
Overall Experience
8.13
Generally a good experience with a few noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:43

Property Description

Central Location and Nearby Attractions
32 32 Hotel is ideally situated in the heart of New York City, just a stone's throw away from iconic landmarks such as the Empire State Building and Grand Central Station. With a prime location like this, you'll be at the center of all the action in the Big Apple.

Modern Amenities and Disability Accessible Rooms
Experience the convenience of well-equipped studios and apartments, some with kitchens, along with essential amenities like free WiFi, private bathrooms, and air conditioning. The hotel also offers disability accessible rooms and features, ensuring comfort and ease for all guests.

Exceptional Services and Rooftop Deck
Enjoy round-the-clock assistance from the friendly 24-hour front desk staff and take in breathtaking city views from the splendid rooftop deck. Whether you're here for business or leisure, 32 32 Hotel goes above and beyond to make your stay unforgettable.

Experience the best of New York City at 32 32 Hotel - book your stay now!

Important information:

Please note that the roof bar is temporarily closed.

Please note that the entire amount of the reservation will be charged for a no show.

Service animals are welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1262 reviews
Cleanliness: 8.16
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 8.13
P
paul • solo_traveller • gb
10
Sophie made it all worth while
Pros:

The staff were top top class particuarly a lady called Sophie - if all staff worked like her our whole travel experience would be a total joy. Great location and great set up with the two opposite each other

2026-07-24 • via Nuitee
A
ARTEM • solo_traveller • ru
2
2026-07-22 • via Nuitee
U
Urszula • family_with_children • gb
9
Staff very friendly and superb location
Pros:

Location close walking distance to lots of attractions

Cons:

N/a

2026-07-22 • via Nuitee
B
borismats • Business • New York City, New York
2
TERRIBLE STAFF AND EXPERIENCE !!!!!!!!!!!!!!!!!
Pros:

I usually dont like to put bad reviews but i couldnt believe how terrible staff was and when you message managers they never respond . Not only we had to wait forever to get my room when they knew reservation was there but something was wrong with their system, on the day of leaving at 10 am cleaning people literally threw away into grabage the FOOD the MY CLOTHING A LOT OF PERSONAL BELONGINGS !! HOW IS THIS POSSIBLE THAT AT THE END YOU DONT EVEN HAVE APPOLOGY > THIS IS HORRIFIC EXPERIENCE . MESSAGED TWICE TO MANAGER > ELEVATOR HIT ME SO THAT ARM WAS HURTING 2 WEEKS . And not once response from management , front desk acting a bit like a gangster , terrrible!!!!!!!!!!!!!!!!!!!!

2026-07-20 • via Tripadvisor
P
phil • family_with_children • ca
6
Very good location, staff were very good.
Pros:

Location

Cons:

Nothing.

2026-07-20 • via Nuitee
J
Jutta • extended_group • de
8
Super Unterkunft, für NewYorker Verhältnisse war die Zimmergröße perfekt. Es gab Fenster die man öffnen konnte: immer ei
Pros:

Top Lage, sehr zentral dafür trotzdem ruhig gelegen.
Zimmer war für NewYorker Verhältnisse echt groß und gut geschnitten.
Es gab trotz der Höhe Fenster zum öffnen, was immer super ist um mal frische Luft ins Zimmer zu bekommen :)

Cons:

Die Betten waren etwas klein und schon gut durchgelegen

2026-07-16 • via Nuitee
C
Carlos Clifford • couple • it
7
Over all good due to location and cleaness. SOME STAFF where also very helpful, others were not.
Pros:

This is not a 4-star hotel. Doesn’t offer any facilities for guests
And I am
Sure the room size was not

Cons:

This is not a 4-star hotel. Doesn’t offer any facilities for guests
And I am
Sure the room size was not

2026-07-15 • via Nuitee
A
arevalo • solo_traveller • us
10
Pros:

All

Cons:

N.a

2026-07-14 • via Nuitee
N
natalia • couple • ar
9
2026-07-11 • via Nuitee
K
Kyle • couple • us
6
It was a great location with a kind staff. The room was small which was fine but the bed was so UNCOMFORTABLE. I know I’
Pros:

The location was great. The balcony was a lovely touch.

Cons:

The bed was VERY UNCOMFORTABLE!!

2026-06-24 • via Nuitee
C
Charlotte • family_with_children • us
9
2026-06-21 • via Nuitee
A
Ame • couple • gb
10
2026-06-21 • via Nuitee
L
Laura • solo_traveller • us
8
2026-06-18 • via Nuitee
J
JOSE O • extended_group • us
6
Too expensive for the hotel accommodations and facilities
Pros:

Location

Cons:

Small rooms and no amenities

2026-06-18 • via Nuitee
K
krishankumar • solo_traveller • in
4
2026-06-14 • via Nuitee
M
Martina • family_with_children • it
7
2026-06-10 • via Nuitee
C
carmen • couple • it
8
Pros:

La posizione dell'Hotel è strategica e consente di raggiungere tutto anche a piedi. Lo staff si è rilevato attento e pronto a soddisfare le nostre richieste.

Cons:

Si potrebbe migliorare la pulizia della stanza e l'insonorizzazione degli infissi.

2026-06-10 • via Nuitee
P
Petr • family_with_children • cz
9
2026-06-09 • via Nuitee
S
Sol • couple • ar
10
Pros:

La ubicación es excelente y el personal muy predispuesto.

Cons:

Nos cambiamos de habitación porque el wifi en una torre no era bueno

2026-06-09 • via Nuitee
A
Amalia Tereaa • solo_traveller • es
9
Pros:

El personal e instalaciones

2026-06-06 • via Nuitee