Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great Location
Clean Rooms
Cons:
Small Rooms
Overpriced

Categories

Cleanliness
8.16
Rooms were described as spotless but some mentions of odors.
Service
8.63
Friendly staff who were always ready to help, though some inconsistent experiences noted.
Location
9.17
Convenient location near Central Park and various attractions.
Room Quality
7.62
Rooms smaller than advertised, some issues with temperature control noted.
Amenities
8.15
Amenities were described as fulfilling basic needs but lacking in additional offerings.
Value for Money
7.11
Some reviews pointed out that the hotel is overpriced for what it offers.
Food and Beverage
8.66
Kitchenette offered convenience for meals, but lacking in dining options.
Overall Experience
8.13
Generally a good experience with a few noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:43

Property Description

Central Location and Nearby Attractions
32 32 Hotel is ideally situated in the heart of New York City, just a stone's throw away from iconic landmarks such as the Empire State Building and Grand Central Station. With a prime location like this, you'll be at the center of all the action in the Big Apple.

Modern Amenities and Disability Accessible Rooms
Experience the convenience of well-equipped studios and apartments, some with kitchens, along with essential amenities like free WiFi, private bathrooms, and air conditioning. The hotel also offers disability accessible rooms and features, ensuring comfort and ease for all guests.

Exceptional Services and Rooftop Deck
Enjoy round-the-clock assistance from the friendly 24-hour front desk staff and take in breathtaking city views from the splendid rooftop deck. Whether you're here for business or leisure, 32 32 Hotel goes above and beyond to make your stay unforgettable.

Experience the best of New York City at 32 32 Hotel - book your stay now!

Important information:

Please note that the roof bar is temporarily closed.

Please note that the entire amount of the reservation will be charged for a no show.

Service animals are welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1239 reviews
Cleanliness: 8.16
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 8.13
J
Johnson • solo_traveller • us
9
2026-05-30 • via Nuitee
B
Bradley • solo_traveller • us
1
STAY AWAY!!!!
Pros:

location

Cons:

the rudeness and lack of any notion or understanding of customer service on the part of management of this establishment. I blame myself--I gave up on this place many years ago when at 1:30am they wouldn't honor my prepaid Booking reservation (with confirmation number)---that time I show up after midnight believing i had a room prepaid--they said it was in error, no such room available, but I could pay a price that was 2x my prepaid already and processed payment to get one of their available rooms--long story short they had rooms, didn't honor a confirmed reservation, wouldn't give me a vacant room despite contractually having paid and confired, sent me on the NY streets with no place to stay at 1:30am ---- BOOKING DIDN'T REFUND THE PREPAID MONEY, I CONTACTED THE HOTEL NO LESS THAN 25 TIMES AND NO ONE EVER GOT BACK TO ME AND THEY STILL OWE ME ABOUT 200 BUCKS. NEVER SAW IT.
Like an idiot, in a pinch, it was an option. I stayed, fine night, whatever, every single room has a balcony but the 250 buck room I stayed in . . figures.
I asked for a late checkout--that request was met with disdain and the most profound level of customer disrespect. They said in the worse grammar I had ever heard "how long you wanna stay". I suggested a time, they said that's $85 bucks. I said fine. Housekeeping burst into my room as I was in the bathroom 10 minutes prior to that set time I offensively paid 85 dollars for. After explaining it's 10 min early, can you leave my room and let me get dressed so I can leave on time, the fireworks started. Again, before the hour was up, a few minutes before official 85 dollar worth late checkout, there were knocks again on the door. Fast foirward six minutes after the hour, I receive a threatening menacing call from management that I will have to pay for another full day should I not leave at that moment.

2026-05-29 • via Nuitee
M
Moore • couple • us
10
The spotless room and central Midtown location made exploring the city very convenient.
Pros:

This stay felt smooth and comfortable from beginning to end. The staff were attentive and welcoming, and the added amenities like the fitness center and complimentary coffee made the experience even better. I would definitely return for another NYC visit.

Cons:

The coffee station became busy in the morning, but it moved along quickly.

2026-05-28 • via Nuitee
K
Karin • couple • nl
7
Was te doen maar een volgende keer valt de keuze zeker op een ander hotel
Pros:

Locatie was geweldig op loopafstand van veel bezienswaardigheden en eet tentjes

Cons:

Schoonmaak was heel slecht! Stof vloog door de kamer

2026-05-27 • via Nuitee
M
Maike • couple • de
8
2026-05-27 • via Nuitee
A
Arnaud • family_with_children • fr
9
2026-05-26 • via Nuitee
P
Piotr • family_with_children • pl
9
2026-05-26 • via Nuitee
G
Gaurav • solo_traveller • in
7
Comfortable but not out of the world
Pros:

Location

Cons:

Small hotel giving the feeling of being a bit run down

2026-05-20 • via Nuitee
M
María • extended_group • us
10
Pros:

Everything

2026-05-19 • via Nuitee
T
Todd • solo_traveller • us
9
Comfortable bed, and a central location made this a very easy stay.
Pros:

This was a smooth and dependable experience. The room felt modern and well maintained, and the location worked perfectly for walking around Midtown. Friendly service made everything feel relaxed and straightforward.

Cons:

The room safe instructions were slightly confusing at first, but staff helped quickly.

2026-05-19 • via Nuitee
T
Tyson • couple • us
4
2026-05-18 • via Nuitee
P
Pamela • solo_traveller • us
10
The clean room and comfortable bed stood out right away.
Pros:

This stay was smooth and dependable. The staff stayed welcoming throughout, and the complimentary breakfast added a nice touch each morning. Combined with the convenient location, it made for a very enjoyable NYC visit.

Cons:

The gym felt slightly compact during peak hours.

2026-05-14 • via Nuitee
D
Danielle • solo_traveller • us
1
2026-05-14 • via Nuitee
G
Gisele • couple • us
9
2026-05-12 • via Nuitee
M
Maryna • family_with_children • ca
4
2026-05-11 • via Nuitee
H
HD_7.5 • solo_traveller • fr
10
Pros:

Très bel hôtel, bien situé, à 2 pas de l'Empire State Building et d'une station de métro.
La literie était confortable et propre.
Le ménage a été fait chaque jour.

Cons:

RAS

2026-05-10 • via Nuitee
V
Vaughn • solo_traveller • us
10
Everything about this stay felt seamless from arrival to checkout.
Pros:

From the moment I arrived to checkout every step was seamless. The rooms were spotlessly clean and the bed was comfortable. The location was perfect for a NYC stay, just a short walk from Central Park and Fifth Avenue. The staff were friendly and helpful, always ready with a smile. The hotel amenities, including the gym and complimentary breakfast, made my visit extra pleasant. I would definitely stay here again.

Cons:

The breakfast area became busy for a short period in the morning, but seating opened up quickly.

2026-05-08 • via Nuitee
L
Lysander • solo_traveller • us
9
The room was comfortable.
Pros:

The location made getting around easy, and the staff maintained the same friendly and attentive approach I remembered.

Cons:

The room safe instructions were not immediately clear, but staff helped quickly.

2026-05-06 • via Nuitee
M
Michelle • couple • us
10
2026-05-04 • via Nuitee
M
Michelle • couple • us
10
2026-05-04 • via Nuitee