Hotel Casona Usaquen

Hotels
8.6 (364 reviews)
Calle 117 # 6-27 , Bogotá , co

Children allowed

Facilities

Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Noisy rooms
Need for maintenance
Limited menu variety

Categories

Cleanliness
7.9
Some reviews indicate the property needs maintenance and cleanliness could be improved.
Service
9.4
Many reviews mention the staff as friendly and helpful.
Location
9.4
Numerous comments highlight the excellent location of the hotel.
Room Quality
7.4
Some rooms were noted as small and noisy, impacting overall comfort.
Amenities
8.4
Amenities received mixed feedback; some could use an upgrade.
Value for Money
8.9
Guests found good value for what was offered, despite some issues.
Food and Beverage
8.4
Breakfast received positive remarks, but there were mentions of redundancy.
Overall Experience
9
General satisfaction expressed, overall stay was enjoyed despite some downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:32

Property Description

Charming Hotel Casona Usaquén

Convenient Location: Situated near Usaquén main square and Hacienda Santa Barbara Park, Hotel Casona Usaquén offers easy access to nearby attractions and dining options.

Comfortable Accommodation: The rooms feature essential amenities including a TV, private bathroom with a shower, and a safety deposit box for your convenience.

Welcoming Environment: With a 24-hour front desk, garden, terrace, shared lounge, and luggage storage, our hotel ensures a pleasant stay for all guests.

Experience the charm and convenience of Hotel Casona Usaquén for your next visit to Bogotá.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for COP 70,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 364 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.4
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9
I
Ileana solo_traveller cr
9
Excelente, el personal muy amable y amigable
Pros:

Todo

Cons:

No tengo comentarios negativos

2026-05-29 via Nuitee
I
Ileana couple cr
9
Excelente, personal
Pros:

Todo

Cons:

No tengo comentarios negativos

2026-05-29 via Nuitee
A
Anacarofd solo_traveller co
10
Pros:

Ubicación

Cons:

Todo bien

2026-05-27 via Nuitee
E
Edson solo_traveller ve
9
El hotel perfecto para una experiencia cálida y genuina
Pros:

La ubicación es excepcional. El desayuno cumple lo ofrecido.

Cons:

Nada

2026-05-27 via Nuitee
S
Sara couple co
10
Pros:

Excelente

2026-05-26 via Nuitee
V
Veronica couple co
10
2026-05-25 via Nuitee
I
Ileana couple cr
9
Acogedor
Pros:

El trato servicial del
Personal , el aseo y la ubicación

Cons:

Todo bien

2026-05-23 via Nuitee
I
Ileana solo_traveller cr
9
Acogedor
Pros:

Personal amable, el aseo y la ubicación

Cons:

Todo bien

2026-05-23 via Nuitee
F
fabio couple co
10
2026-05-21 via Nuitee
L
LUZ ADRIANA couple co
9
Excelente
Pros:

Ubicación, atención, desayuno bueno.

Cons:

No había jabón en el lavamanos, el baño es algo incómodo.

2026-05-20 via Nuitee
D
Derrick solo_traveller ca
8
I enjoyed my stay and usaquen is a great village with lots of atmosphere in sprawling Bogota.
Pros:

Great location. Clean rooms. Friendly staff.

Cons:

Would have been 5 stars except when reserving I specifically asked not to be placed in the room next to reception, based on reviews, and they confirmed this. The first night of five they put me in that room. This room is next to a restaurant with only a glass partition. The restaurant was loud and busy until 11pm and the reception was busy early in the morning. They eventually moved me on my second day but this was a bit of a dilemma.

2026-05-17 via Nuitee
M
Maria Yusie solo_traveller ch
8
2026-05-14 via Nuitee
L
Luz Stella couple co
8
Un buen alojamiento con una super ubicacion
Pros:

Ya hemos estado en el hotel y nos gusta.

Cons:

El desayuno y la señora que lo hace, es un poco odiosa.

2026-05-02 via Nuitee
C
Courtney solo_traveller ca
10
2026-04-29 via Nuitee
M
Martin solo_traveller us
10
2026-04-28 via Nuitee
M
Myriam solo_traveller co
10
Pros:

Excelente servicio y trato del personal.

Cons:

Todo muy bien.

2026-04-27 via Nuitee
Z
Zuluaga extended_group co
9
Pros:

El sector es excelente, buen desayuno y cómoda la habitación. La limpieza también muy bien y el personal es muy atento y amable.

Cons:

El dispensador de jabón de la ducha estaba como atascado, salía muy poco jabón.

2026-04-27 via Nuitee
M
Maria solo_traveller co
10
Excelente
Pros:

Hermoso el hotel, muy limpio., situado en un lugar estrategico y el personal muy amable.

2026-04-21 via Nuitee
W
Wilmar solo_traveller se
10
2026-04-18 via Nuitee
M
Mao solo_traveller es
5
Pros:

La amabilidad y buen servicio por parte de las chicas que trabajan allí, la limpieza, la ubicación y el desayuno.

Cons:

Es una estructura con demasiadas cosas por mejorar. Tuvimos que pedir cambio porque la puerta del baño no cerraba, siempre estaba abierta de par en par. La insonorización de la habitaciones es inexistente, se escucha todo lo que hacen en las demás habitaciones (todo!!) y en la recepción. El último día no había agua, tuvimos que ir al aeropuerto a hacer un viaje de 14 horas sin poder darnos una ducha en la mañana, muy muy mal. En resumen la infraestructura es un desastre.

2026-04-12 via Nuitee