Hyatt Place Portland Downtown - Old Port Square

Hotels
•
Hyatt Place
8.5 (1295 reviews)
433 Fore St , Portland , us
+1 207-775-1000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Expensive parking
Cleanliness issues
Noise from adjoining rooms

Categories

Cleanliness
8.08
Some reviews mentioned issues with cleanliness, such as hair on pillows.
Service
9.55
Staff members were noted for being friendly and helpful in multiple reviews.
Location
9.59
Repeatedly described as great and convenient for accessing Old Port.
Room Quality
8.54
Rooms were mostly described as clean and nicely appointed, but some concerns about adjoining room noise.
Amenities
7.57
Limited amenities noted with construction impacts and additional charges for breakfast.
Value for Money
7.53
Mixed sentiments regarding expenses like parking and breakfast.
Food and Beverage
8.08
Concerns about high prices for lobby beverages; limited breakfast value.
Overall Experience
9.05
Despite some complaints, many enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:35

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hyatt Place Portland-Old Port, where each guest room is equipped with a flat-screen TV, coffee machine, and modern amenities. The private bathrooms with complimentary toiletries ensure a relaxing stay.

Convenient Amenities
Indulge in the 24-hour market offering a variety of delicious options, enjoy free shuttle service within a 1.6 km radius, and unwind at the on-site lounge with specialty cocktails and local beers. Breakfast is also available for a delightful start to your day.

Prime Location
Located near Portland Downtown Historic District, our hotel is within walking distance of popular attractions like Wadsworth Longfellow House and Victoria Mansion. With the airport just 5 km away, Hyatt Place Portland-Old Port is the perfect choice for your stay in Portland, Maine.

Important information:

Please note that an additional charge of $75 will be applicable for pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 1295 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 9.05
E
Elisabeth • couple • se
9
2026-08-26 • via Nuitee
S
Sophia • couple • us
10
Pros:

Everything was fantastic including all staff interactions

2026-08-21 • via Nuitee
D
Daniele • solo_traveller • it
8
2026-08-20 • via Nuitee
S
Sonia • family_with_children • it
9
Pros:

Lo staff era gentilissimo

2026-08-18 • via Nuitee
N
nhgwork • NONE
10
Family Fun in Portland
Pros:

The hotel was clean and rooms were well-designed. Location was great--Walking distance to Old Port, the wharves, sightseeing departure points, and excellent shops and restaurants. You are not far from drives to the lighthouse, Old Orchard Beach boardwalk, beaches, and more. There were tables in the lobby for after-dinner card games for my visiting family.

2026-08-13 • via Tripadvisor
A
ashb704 • NONE
10
Wonderful location and very accommodating
Pros:

Location was prime- shops and restaurants surround the hotel and the waterfront is a few minutes walk. Welcoming and accommodating staff all around. Good breakfast- food options vary slightly each morning. Clean rooms. Valet parking was easy. Whole area is walkable.

2026-08-08 • via Tripadvisor
E
elena • extended_group • us
9
2026-08-07 • via Nuitee
F
Fernando • solo_traveller • es
8
Great location and comfortable room
Pros:

Great location and staff. Nice room

Cons:

Gym could be better

2026-08-06 • via Nuitee
J
James • family_with_children • gb
6
A fun location but a bit compromised on size and facilities.
Pros:

Location
Nice lobby
Friendly staff

Cons:

Breakfast was chaos and low quality (check out Accor breakfasts)
Plastic cutlery - FFS
Room very tight for two beds and sofa bed
A bit expensive for the money

2026-08-05 • via Nuitee
E
Elena • extended_group • us
9
2026-08-05 • via Nuitee
E
Enesa • extended_group • us
4
2026-08-04 • via Nuitee
H
Henning • solo_traveller • dk
9
2026-08-04 • via Nuitee
R
Richard • family_with_children • us
8
2026-08-03 • via Nuitee
T
Tryingtofindmiplaya • NONE
8
Great location and friendly staff
Pros:

Great location in the old port. The staff was also very friendly and helpful. Would recommend. The rooms were spacious and nice.

2026-08-02 • via Tripadvisor
R
Rony • family_with_children • ca
7
2026-08-02 • via Nuitee
V
V2819IEjamesl • NONE
10
Great View. Great location. Not cheap.
Pros:

Nice hotel. Right on the heart of the Old Port district and close enough to downtown that you really don't need car if just exploring Portland. the hotel offers shuttle service within about a mile radius. Parking in the area is expensive. The hotel valet is the best deal, but still $45/day when we stayed.
Next time, I'll use mass transit or a shuttle from the airport and just rent a car for the day's I have a trip. the town's small enough that you can get around by bus, Uber, your feet, etc. If you do show up in a car, just go right to the valet parking in front of the hotel. The parking lot next to the hotel is $70 a day and no in and out privs!

The hotel was clean and everything worked as expected. We had a nice view of the harbor and islands and a balcony room which really added to our stay.

The buffet breakfast was as expected. The little quiches were nice and hot and the pastries fresh. I'm not a big breakfast person, but it was nice and included in the room fee.

Lots of street noise Saturday night, but you are right on a street with bars and night life and our room faced the street. It didn't bother us, but if that would bother you, consider a room on the other side of the hotel if you will be there on the weekend (though you give up the view).

The hotel is not cheap, but in line with other hotels in the area. It's just a desired spot to be. If I was passing through or by myself, I'd probably stay someplace cheaper. But we were on vacation and wanted to be able to walk from the hotel, so this was great. Given the other hotels in the area, I felt like we got a lot for what we paid.

I'll definitely stay here again!

2026-07-24 • via Tripadvisor
P
paolapU922DH • NONE
8
Comfortable stay in Old Port
Pros:

Great location in Old Port a few steps from great dining, bars and other attractions. Friendly staff. Clean and comfortable rooms, with sofa beds for families. Good value.

2026-07-22 • via Tripadvisor
M
momoboys_12 • Couples • Woodside, California
10
Gracious stay
Pros:

There was a problem with the electronics in our room. When the fix did not fix it, they graciously moved us to another room. They took good care of us as guests.

2026-07-22 • via Tripadvisor
3
369quynhp • NONE
8
Great hotel in Old Port
Pros:

Our corner Peaks Island view room had spectacular views of the bay and the old port. Location was perfect and did not require a car as parking is expensive and limited. There were a lot of seagulls out on the balcony, therefore, it’s best to put away the outdoor cushions when not being used. A lot of great restaurants within walking distance.

2026-07-21 • via Tripadvisor
C
Claudia • extended_group • us
9
I’ll know where I will stay the next time I’ll visit Portland
Pros:

Great location, very clean, comfortable and very friendly staff. Awesome price!!!

Cons:

Nothing

2026-07-16 • via Nuitee