ibis Adelaide

Hotels
ibis
8.6 (4572 reviews)
122 Grenfell Street , Adelaide , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.99
Issues with cleanliness noted, including hair on the bathroom floor and dirty plates at dinner.
Service
9.46
Staff were mentioned as helpful and polite, although some kitchen staff need better communication.
Location
9.5
Consistently praised for its central location and proximity to attractions.
Room Quality
7.95
Rooms described as nice and clean, but some issues with air flow and small sizes.
Amenities
8.98
Good amenities such as a bar and gym, but some lacking details like USB chargers and limited supplies.
Value for Money
8.44
Guests felt the hotel was good value in terms of location, though prices deemed high for the room quality.
Food and Beverage
7.49
Breakfast options described as subpar, with limited variety and no stock of basic supplies.
Overall Experience
8.96
Overall positive experience, though there were notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:25

Property Description

Modern Amenities

ibis Adelaide boasts a range of modern amenities including a Smart flat-screen TV, refrigerator, work desk, and air conditioning in every room.

Convenient Location

Situated just a minute away from Rundle Mall, ibis Hotel Adelaide offers easy access to popular attractions like Adelaide Convention Centre, Botanic Gardens, and Glenelg Beach within a short walking or driving distance.

Dining and Fitness Options

Guests can enjoy on-site dining at the hotel's restaurant and bar, as well as stay active at the fitness centre during their stay.

Book now for a comfortable and convenient stay at ibis Adelaide, where modern amenities and a prime location await you.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note parking is available nearby for an additional charge. This can be paid at reception prior to departure.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 35 per day.

Location

Guest Reviews

8.6
Based on 4572 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 7.95
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 7.49
Overall Experience: 8.96
P
Pang solo_traveller au
10
2026-07-25 via Nuitee
L
Lynette couple au
9
2026-07-25 via Nuitee
A
Aiden couple au
5
2026-07-25 via Nuitee
H
Heidi solo_traveller au
10
2026-07-24 via Nuitee
Y
Yan couple au
7
Good value for a short stay
Pros:

Good location in the heart of the city, staff was very helpful and friendly. The room has a good view of the mountain.

Cons:

The spared pillows were placed at the top of a shelf, the shelf was not cleaned and the pillow cases are full of dust.

2026-07-24 via Nuitee
L
Lois couple au
9
2026-07-23 via Nuitee
S
shareef solo_traveller in
1
terrible spot to choose
Pros:

location

Cons:

I had a disappointing experience during my stay at ibis Adelaide. After a 20-hour journey by flight, I arrived at the hotel and went straight to my room to rest. When I woke up at around 2:30 AM, I needed to take medication but found that there was no drinking water provided in the room.

I contacted reception, and I was advised to get water from the vending machine. Despite feeling unwell and having difficulty walking, I went to the vending machine, only to find that it was not working. In the end, I had to use water from the bathroom just to take my medicine.

I understand that bottled water may not always be provided, but in situations like this, especially late at night, guests should have a reliable option to access drinking water. The response from the staff and lack of support during this situation was disappointing and not what I expected after a long journey.

2026-07-23 via Nuitee
T
Tammy solo_traveller au
10
2026-07-22 via Nuitee
J
James solo_traveller au
9
2026-07-22 via Nuitee
G
Gavin couple au
9
2026-07-22 via Nuitee
J
jeff solo_traveller au
9
Pros:

Very busy check in but concierge were very upbeat.
The bar and casual dining was very good.

Cons:

I booked a room for myself and was looking forward to a big bed to sprawl out on but unfortunately 2 single beds in my room

2026-07-21 via Nuitee
M
Michael couple au
10
Outstanding location, very modern and clean and all the staff I spoke to were very helpful, friendly and professional. I
Pros:

Very modern and extremely clean. The location was excellent, one block over from Rundle Mall.

Cons:

It was excellent, no major criticism.

2026-07-21 via Nuitee
J
Jayden couple au
8
2026-07-20 via Nuitee
K
kylie couple au
8
2026-07-20 via Nuitee
S
Sandra solo_traveller au
10
Loved the location and great staff.
Pros:

Central, clean and friendly
Staff.

2026-07-20 via Nuitee
F
Funmilola solo_traveller au
10
2026-07-20 via Nuitee
A
Aaron couple au
8
2026-07-20 via Nuitee
A
Alison solo_traveller au
10
2026-07-20 via Nuitee
R
roslyn solo_traveller au
10
Pros:

Great location, reception staff very helpful.

2026-07-20 via Nuitee
L
Leeanne solo_traveller au
10
2026-07-20 via Nuitee