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Facilities
Property facilities
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Secured parking
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Garage
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Vegetarian menu options available
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Family rooms
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
Review Highlights
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Property Description
Location near Al-Masjid al-Nabawī
Situated just a stone's throw away from the revered Al-Masjid al-Nabawī, Zowar International Hotel offers convenience and tranquility in the heart of Medina.
Comfortable Rooms and Dining
Indulge in spacious, air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and complimentary toiletries. Enjoy a culinary journey with local and international cuisine options at the on-site restaurant.
Convenient Facilities
Benefit from practical amenities including a business center, 24-hour front desk, and free Wi-Fi in the lobby. Unwind at the coffee shop or explore nearby dining options within a short drive.
Experience comfort and convenience at Zowar International Hotel – reserve your stay now for a memorable visit to Medina.
Some nationalities can get an entry permit stamped in their passport upon arrival at the airport. Please check your visa requirements before traveling.
According to local law, only Muslim guests can access this hotel and the Holy City of Medina.
Please note that parking is subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Adults stay for SAR 100 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I would strongly advise others not to stay at this hotel.
Our experience was extremely disappointing. We were travelling with children who suffer from allergies, and their symptoms flared up almost immediately after entering the room. The room smelled unpleasant, the beds had blood stains, there were hairs throughout, and the overall condition was poor and in need of repair.(we had 3 rooms which were all at the same condition)
When we raised our concerns, staff and management showed little interest in helping. While speaking with Ahmed and his team, they would often begin talking amongst themselves in Arabic during our conversations and, on several occasions, simply walk away mid-discussion without providing any answers or assistance. This made us feel ignored, excluded, and treated disrespectfully. Ahmed in particular was unhelpful, repeatedly disappearing when we tried to explain that our children’s health was being affected.
As a result, we had no choice but to leave and pay for alternative accommodation ourselves. We moved to Elif Taba Hotel, where the cleanliness, service, and overall experience were excellent.
Even after we left, we received aggressive phone calls from the hotel demanding to know why we had complained and where we had moved to. It was only after we contacted the Ministry of Hajj that the hotel’s attitude changed and they asked us to withdraw our complaint.
The Ministry of Hajj, however, was professional, supportive, and instrumental in helping us secure a refund.
Overall, this was one of the worst hotel experiences we have had. The cleanliness was unacceptable, customer service was poor, and management failed to address serious concerns. I would not recommend this hotel, particularly to families with children or anyone with health concerns.
قريب من الحرم
👍👍👍
Location is very near to Masjid Al Nabawi
Hotel Management and Security was very rude and not supportive. Faced lot of issues with the Parking.
المكان نظيف جدا
أكثر من مره تم فتح الغرفه من المسؤل عن النظافه بدون التأكد من وجودى او عدمه
الموقع جميل للحرم والفطور كان جيد
اكثر شئ مزعج هو الرائحة المنبعثة من الصرف الصحي للحمام للغرفة ولا يوجد أي شفاطات
الموقع
سرعة الدخول
السعر
I love how our room turned out. It was meant to be an accessible room, but the staff assigned it to us. Overall, the room is clean and has a big washroom.
It is near the lift and you can hear the people’s voice passing by.
القرب من الحرم ولطف العاملين
لا يوجد عزل في الغرف، إزعاج جدًا، والغرف جدًا ضيقة والأدوات ما فيها صيانة!
Everything especially how near of it to the mosque
Nothing
Cleanliness passable
Noisy surrounding
Bed sheets not satisfactory
Cleanliness
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