Royal Hotel

Hotels
4.8 (1580 reviews)
Boulevard Du Jardin Botanique 8 , Brussels , be
+32 2 218 32 18

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Lack of cleanliness
Comfort issues
Maintenance problems

Categories

Cleanliness
2.38
Multiple reviews indicate severe lack of cleanliness, including mold and bed bugs.
Service
5.85
Some staff were friendly, but overall service was noted as lacking in responsiveness.
Location
8.89
Great location, close to the city center and railway.
Room Quality
3.34
Rooms noted for being old, with maintenance issues and complaints about comfort.
Amenities
4.37
Limited amenities reported, including bad Wi-Fi and old furnishings.
Value for Money
3.83
Many reviews reflected dissatisfaction with the value considering cleanliness and comfort issues.
Food and Beverage
5.38
No specific mentions; assumed standard quality for this hotel tier.
Overall Experience
4.35
Overall experience was mixed due to cleanliness and comfort issues, despite good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:50

Property Description

Convenient Central Location

The Royal Hotel in Brussels offers a prime location just a short stroll away from the iconic Grand Place and near key transport links, making it the perfect base for exploring the city.

Comfortable Accommodation

Each room at Royal Hotel features essential amenities such as a private bathroom, complimentary WiFi, and a satellite flat-screen TV, ensuring a comfortable stay for every guest.

Accessible Attractions

With a 24-hour reception and close proximity to major tourist spots, including the Botanical Garden and Brussels-North Train Station, guests can easily immerse themselves in the vibrant culture and attractions of Brussels.

Ready to experience the convenience and comfort of Royal Hotel? Book now to secure your stay!

Important information:

Please note that the reception of this property is at the first floor and no elevator is available. This property is therefore not suitable for guests with reduced mobility.

Payment is possible in cash or by credit card.

Please note that the breakfast is served at the restaurant downstairs between 7:00 and 9:00 hrs.

Please note that a hairdryer is available upon request at the reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for € 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.8
Based on 1580 reviews
Cleanliness: 2.38
Service: 5.85
Location: 8.89
Room Quality: 3.34
Amenities: 4.37
Value for Money: 3.83
Food and Beverage: 5.38
Overall Experience: 4.35
K
Kelly • couple • sv
10
Great located
Pros:

The location was very nice

Cons:

The room was too warm

2026-07-25 • via Nuitee
O
Omar • solo_traveller • ma
8
Magnifique
Pros:

Le service,
Nettoyage,
Et surtout l’emplacement

Cons:

Rien

2026-07-25 • via Nuitee
P
Pavlina • couple • be
1
Pros:

Je ne pás suis kontont telmo sál chambr on dít se pás hotel royal com vous montre telefon .onne antre 10min et soeti .de acus sál. Plus reception nous pás Rambousek largont .cette hotel telmo sál .vuzet eclir avec clim se unne wentilator telmo sál rámci avec plien příšer duch toalet frigo sál. Lit sál.

2026-07-23 • via Nuitee
C
Correia • couple • pt
9
2026-07-23 • via Nuitee
G
Gabriel • solo_traveller • ro
1
Worst hotel ever
Pros:

The rooms are not like in the picture. They do not have TV everthing is old and broken. It is not clean

Cons:

- do not have TV
- door broken
- wc broken
- internet not working
- everything is old and broken
- do not have elevator and the stairs are abrupt
- the personal is rude and when telling them that the room is not like on booking they send you to booking
- the room is covered in mold

2026-07-23 • via Nuitee
G
Grigoriy Didorenko • solo_traveller • ua
1
2026-07-22 • via Nuitee
N
Nina • solo_traveller • fr
5
2026-07-22 • via Nuitee
Íñigo • extended_group • es
2
Un desastre, no se os ocurra pagar por estar ahí
Pros:

Parece más una casa de latrocinio que un hotel, un desastre.

Cons:

Calor infernal

2026-07-21 • via Nuitee
A
Ait Ouaret • family_with_children • fr
2
chaotique, hantise de rentrer dans la chambre
Pros:

Apart le fait que ce soit situé au centre ville, rien d'autre peut être apprécié

Cons:

Pratiquement tout. L'escalier qui mène à l'accueil est perché et difficile à monter tellement c'est raide et les marches etroites, la propreté laisse à désirer, oreillers pas dutt confortable et déchiré, le matelas dégueulasse bien caché sous le drap housse et le comble aucun drap plat n'était disponible, une couette bien épaisse était sur le lit malgré la chaleur, pas de climatisation juste un ventilateur(il faisait meilleur a l'extérieur qu'à l'intérieur de la chambre), le sol était sale et la cuvette des toilettes était incrusté de calcaire qui était devenu comme de la rouille au fond , toile d'araignée suspendu au plafond, bruit de compresseur du ventilateur d'un fast-food situé au rez-de-chaussée de l'hôtel ,de très petites bestioles sur la table et le sol, rampes d'escaliers poussiéreuses et collantes. Voir les photos

2026-07-19 • via Nuitee
L
LIME • solo_traveller • fr
8
2026-07-18 • via Nuitee
D
Diatta • solo_traveller • be
1
2026-07-16 • via Nuitee
V
Virginia • couple • it
8
Pros:

the rating was low on booking but it exceeded our expectations. the staff was perfect and we didn’t have any problem at all. thank you for letting us check a little bit earlier!!

Cons:

a little bit hot, no air conditioning but there is an electric fan so it’s okay

2026-07-12 • via Nuitee
K
Khalad • solo_traveller • be
10
2026-07-11 • via Nuitee
H
Henrik • solo_traveller • se
2
2026-07-08 • via Nuitee
B
Bobo Christian • solo_traveller • cd
6
2026-07-08 • via Nuitee
N
Nyckees • solo_traveller • be
6
Agréable
Pros:

Le personnel est sympa et efficace, la chambre est grande et offre une belle vue. L'hôtel est très bien situé il y a beaucoup de restaurants et un centre commercial à proximité. Le lit était confortable

Cons:

Il n'y a quasiment aucune prise fonctionnelle dans la chambre, elles étaient toutes arrachées du mur ou laissaient des fils dénudés a découvert. Heureusement j'ai fini par en trouver une près de la fenêtre mais ce n'est pas pratique.

2026-07-07 • via Nuitee
E
Errachdy • couple • be
1
Cons:

Rien

2026-07-06 • via Nuitee
O
osamuyi • solo_traveller • es
7
2026-07-05 • via Nuitee
O
Omar • solo_traveller • ma
8
Magnifique
Pros:

L’emplacement

Cons:

Rien

2026-07-05 • via Nuitee
A
Anna • solo_traveller • es
3
2026-07-03 • via Nuitee