Royal Hotel

Hotels
4.8 (1566 reviews)
Boulevard Du Jardin Botanique 8 , Brussels , be

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Lack of cleanliness
Comfort issues
Maintenance problems

Categories

Cleanliness
2.38
Multiple reviews indicate severe lack of cleanliness, including mold and bed bugs.
Service
5.85
Some staff were friendly, but overall service was noted as lacking in responsiveness.
Location
8.89
Great location, close to the city center and railway.
Room Quality
3.34
Rooms noted for being old, with maintenance issues and complaints about comfort.
Amenities
4.37
Limited amenities reported, including bad Wi-Fi and old furnishings.
Value for Money
3.83
Many reviews reflected dissatisfaction with the value considering cleanliness and comfort issues.
Food and Beverage
5.38
No specific mentions; assumed standard quality for this hotel tier.
Overall Experience
4.35
Overall experience was mixed due to cleanliness and comfort issues, despite good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:50

Property Description

Convenient Central Location

The Royal Hotel in Brussels offers a prime location just a short stroll away from the iconic Grand Place and near key transport links, making it the perfect base for exploring the city.

Comfortable Accommodation

Each room at Royal Hotel features essential amenities such as a private bathroom, complimentary WiFi, and a satellite flat-screen TV, ensuring a comfortable stay for every guest.

Accessible Attractions

With a 24-hour reception and close proximity to major tourist spots, including the Botanical Garden and Brussels-North Train Station, guests can easily immerse themselves in the vibrant culture and attractions of Brussels.

Ready to experience the convenience and comfort of Royal Hotel? Book now to secure your stay!

Important information:

Please note that the reception of this property is at the first floor and no elevator is available. This property is therefore not suitable for guests with reduced mobility.

Payment is possible in cash or by credit card.

Please note that the breakfast is served at the restaurant downstairs between 7:00 and 9:00 hrs.

Please note that a hairdryer is available upon request at the reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for € 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.8
Based on 1566 reviews
Cleanliness: 2.38
Service: 5.85
Location: 8.89
Room Quality: 3.34
Amenities: 4.37
Value for Money: 3.83
Food and Beverage: 5.38
Overall Experience: 4.35
Y
Yurii • extended_group • ua
3
2026-06-20 • via Nuitee
M
Mircea • solo_traveller • ro
7
Pros:

Locatia hotelului este aproape de metrou Rogier.

Cons:

TV cu ecran mare, dar nu functiona.

2026-06-18 • via Nuitee
M
MARCELLE LOUREIRO DE • solo_traveller • br
4
Pros:

A localização é boa, porém a noite fica bem deserto.

Cons:

As fotos não correspondem ao ambiente. Descarga quebrada, toalha suja, escadas horríveis para subir com as malas, monte de coisa largada pelo caminho. Aparência de hotel de estrada.

2026-06-18 • via Nuitee
A
Alexis • solo_traveller • fr
3
Lieu calme mais la saleté des draps est peu admissible.
Pros:

La localisation, le calme relatif pour l'avenue. L'accueil est très correct. Présence d'un ventilateur dans la chambre très appréciable.

Cons:

Chambre très sale, draps non-lavés (présence de poils, de tâches, de saletés diverses) (obligé d'étendre une serviette sur le lit pour pouvoir dormir, impossible d'utiliser la literie). Toilette avec le bloc chasse d'eau cassé, lavabo et douche à peine utilisable.

2026-06-15 • via Nuitee
F
Florian • extended_group • fr
3
Une fois, pas deux
Pros:

Localisation et personnel correct

Cons:

Draps de lit avec taches de sueur et de sang!
Hygiène déplorable
Moisissures dans la douche
Pas d’interrupteur aux lampes de chevet, il faut tourner l’ampoule pour les allumer!
Aucune connexion à la TV

2026-06-14 • via Nuitee
M
Michal • solo_traveller • cz
5
Pros:

24/7 reception, polite staff, location next to centre. Easy check in.

Cons:

Very narrow and steep staircase, no lift, up to 3 stories. Its realy problem to get suitcase to the room. Not for elderly. Even the house is historical it could be furnished better. Little stinky, TV not working (problem with set-off box), dirty bathroom. Maybe to renovate little bit. But for one night it's ok...

2026-06-14 • via Nuitee
M
MeNiEr • couple • be
5
2026-06-14 • via Nuitee
C
Chebil • solo_traveller • tn
4
2026-06-14 • via Nuitee
G
Genc • solo_traveller • be
1
Pros:

Niente proprio!nessuna cosa...

Cons:

Sprocizia al massimo...lenzuola piene di pipi..bagno sporco...

2026-06-13 • via Nuitee
J
Jean claude • solo_traveller • be
7
2026-06-12 • via Nuitee
J
Jennifer • solo_traveller • ch
1
Pros:

Rien

Cons:

La chambre était très sale et en très mauvais état.

2026-06-10 • via Nuitee
M
Marcos • solo_traveller • pt
1
Pros:

Nada
Ao qual eu pretendo exigir o meu dinheiro de volta.
O quarto era um cubículo, a casa de banho uma miséria de suja, a cama o estrado era mais pequeno que o colchão, que diga se de passagem estava cheio de pulgas.as cortinas sujas, parte da sanita partida, o chuveiro nada do que está nas fotos.
Escadas perigosas para subir e descer.
Outros hóspedes do hotel do mais baixo nivel social.

Cons:

Tudo
O hotel que não deveria ser chamado de hotel sequer
Aquilo é uma espelunca.
Do pior que eu já estive.
Entrei e sai não usufrui do quarto.aquilo é horrível

2026-06-09 • via Nuitee
K
K • couple • be
6
2026-06-09 • via Nuitee
K
K • couple • be
5
2026-06-09 • via Nuitee
R
Reuben • couple • zm
2
Reservedly survivable
Pros:

Location

Cons:

Hygiene was very very poor

2026-06-08 • via Nuitee
C
Cecile • solo_traveller • fr
1
Pros:

Rien

Cons:

Hotel sale et dangereux

2026-06-08 • via Nuitee
K
Ketiwe Grace • solo_traveller • zm
4
It’s just a place to lay your head when your on the move no comfort
Pros:

The place is just to lay your head and shower not a place of comfort. The stairs are so high and steep with no lift

Cons:

The room smells of cigarettes and wasn’t properly cleaned

2026-06-07 • via Nuitee
A
amina • couple • be
10
2026-06-06 • via Nuitee
S
Samir • solo_traveller • be
2
Plus jamais. J étais la de passage
Pros:

Malheureusement rien 🤨

Cons:

La propreté laisse a désirer. Sans oublier l odeur du snack pakistanais juste en dessous ´.
Ma chambre étais juste à côté de la (réception) le bruit était insupportable.
La sécurité..! Beh aucune ..! une personne ma suivi à mon insu jusqu’à la réception.
Je pensait qu’il étais client de l hôtel. Jusqu’à une femme me demande si il m accompagnais., j ai bien sure expliqué la situation..
Bref très mauvaise expérience..

2026-06-05 • via Nuitee
M
mariette dalida • solo_traveller • it
7
Pros:

Petit déjeuner complet.hotel calme .

Cons:

La chambre est étroite.

2026-06-03 • via Nuitee