Hotel Vila Bela

Hotels
8.6 (949 reviews)
Rua da Praia, nº23/25 , Porto da Cruz , pt
+351 291 563 381

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Family rooms
Hiking
Laundry
Luggage storage
Fishing
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Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Cleanliness issues
Noisy rooms
Poor breakfast quality

Categories

Cleanliness
8
Multiple comments indicated stains and issues with cleanliness in some rooms.
Service
9.3
Service was generally good, but there were issues with communication and handling overbookings.
Location
9.5
The hotel has a great location next to the ocean, praised in multiple reviews.
Room Quality
8
Some rooms were noisy and there were complaints about space and amenities.
Amenities
8.5
Basic amenities were provided, but there were complaints about the breakfast setup.
Value for Money
8.5
Guests felt they received decent value, but quality issues affected perception.
Food and Beverage
8
The breakfast quality was mentioned negatively, particularly regarding the coffee.
Overall Experience
9
Overall a pleasant experience due to location, despite some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:26

Property Description

Stunning Ocean Views
Enjoy breathtaking views of the Atlantic Ocean from your room or while dining at the on-site restaurant.

Convenient Location
Located just 100 meters from Praia da Alagoa beach, Vila Bela offers easy access to the beach and nearby attractions like Porto da Cruz promenade.

Surfing Paradise
Indulge in a thrilling surf experience at Praia da Alagoa with surfing lessons available at Calhau Surf School, owned by Hotel Vila Bela.

To experience all this and more, book your stay at Vila Bela now!

Important information:

For arrivals between 20:00 and 08:00, please inform Hotel Vila Bela of your flight details and/or approximate time of arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for € 25 per person per night when using an available extra bed.
    People 13 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 949 reviews
Cleanliness: 8
Service: 9.3
Location: 9.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9
K
Kristin • solo_traveller • de
10
2026-07-25 • via Nuitee
K
Karine • solo_traveller • ca
5
Pros:

La proximité avec tout était bien.

Cons:

L'air climatisé était non fonctionnel, malgré les recommendations du staff. Il y a une lumière qui allume dans les marches chaque fois que quelqu'un passe et ça envoie de la grosse lumière dans la chambre à chaque fois. À côté d'un site de construction en date de juillet.

2026-07-22 • via Nuitee
S
Sujata • family_with_children • de
9
Sehr direkt am Strand mit schönem Blick vom Balkon
Pros:

Einfache Unterkunft aber top Lage direkt am Strand mit Sonnenuntergang und Meeresrauschen

2026-07-21 • via Nuitee
J
Jaroslav • solo_traveller • lt
10
Pros:

Vaizdas nerealus. Didele terasa su gultais ir lauko baldais .

2026-07-20 • via Nuitee
P
Patrick • solo_traveller • fr
9
2026-07-18 • via Nuitee
S
Stefan • couple • us
9
Excellent!
Pros:

Great “base camp” location to get to many of the hikes on this side of the island.
Directly on the ocean.
Nice restaurant onsite.
Had a wonderful room on the second floor with balconies and facing the ocean.

Cons:

N/A

2026-07-16 • via Nuitee
A
ALAIN • couple • fr
10
Parfait et très agréable dommage que la 3 eme nuit n’était pas disponible
Pros:

L’emplacement au bord de mer dans un village adorable. Belle chambre avec grande terrasse. Nous aurions aimé rester 3 nuits pas seulement 2 dispos sur booking

Cons:

Un peu de difficulté pour garer la voiture

2026-07-13 • via Nuitee
Y
Yves • couple • fr
8
Pros:

Chambre avec vue sur mer , petit balcon bien orienté . Hotel très bien placé au centre ville avec restaurant bien pratique.
Petits commerces à proximité et nous avons pu trouver de la place pour la voiture au parking de l'école de surf...
Porto da Cruz bien placé pour les randos du Pico Ruivo et de la Punta de Sao Lourenço.

Cons:

Une nouvelle aile de l'Hotel en construction : une grande grue à côté du balcon.

2026-07-12 • via Nuitee
F
Flóra • couple • hu
10
Pros:

Beautiful ocean view from the balcony. Clean rooms and very nice and helpful crew. The breakfast was great. The air conditioner didn't always work, but it wasn't needed anyway. I really liked the small village where the accommodation is located. I can highly recommend it.

2026-07-05 • via Nuitee
L
Libor • couple • cz
9
Krásný hotel přímo u oceánu.
Pros:

Lokalita, hotel přímo u moře, v těsné blízkosti přírodní koupaliště za mírný poplatek. Vesnička příjemná, restaurace a obchůdek. Měli jsme asi nejlepší pokoj, s terasou. Vybavení zahrnovalo lednici, malou kuchyňku. Personál příjemný.

Cons:

Nic

2026-07-05 • via Nuitee
C
Carolin • solo_traveller • de
9
Pros:

Süßes kleines Hotel direkt am Meer. Der Blick vom Balkon war hervorragend und man konnte mit Meeresrauschen einschlafen. Das Personal war sehr freundlich und das Frühstück war gut. Das Restaurant im unteren Bereich ist ebenfalls zu empfehlen. Sollten wir noch einmal auf Madeira sein, kommen wir gern wieder.

2026-06-20 • via Nuitee
C
Carla • couple • es
8
2026-06-17 • via Nuitee
F
Farah • couple • fr
10
Pros:

Rien à dire séjour très bien passé, hôtel propre bien situé, personnel très sympa. Je recommande !

2026-06-14 • via Nuitee
P
Pedro • solo_traveller • pt
8
2026-06-14 • via Nuitee
J
Jose Antonio • solo_traveller • es
9
2026-06-11 • via Nuitee
O
Ornella • solo_traveller • fr
9
2026-06-06 • via Nuitee
K
Katia • solo_traveller • de
6
2026-06-04 • via Nuitee
L
Laurence • couple • fr
9
Très beau séjour
Pros:

L’hôtel est très bien situé juste à côté de l’océan . Le petit déjeuner est servi face à l’océan

Cons:

/

2026-06-02 • via Nuitee
B
Ben • couple • de
10
2026-06-02 • via Nuitee
A
Anna • couple • de
10
2026-06-02 • via Nuitee