West Plaza Downtown

Hotels
8.5 (70 reviews)
P.O. Box 280 , Koror , pw

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Laundry
Fishing
Airport shuttle
See all facilities

Review Highlights

Pros:
Central location / convenient for town center
Friendly, kind staff

Categories

Cleanliness
8.5
Standard quality for this hotel tier.
Service
8.5
Positive — reviewers described staff as friendly and kind.
Location
8.5
Positive — reviewers noted the hotel is convenient in the town center.
Room Quality
8.5
Standard quality for this hotel tier.
Amenities
8.5
Standard quality for this hotel tier.
Value for Money
8.5
Standard quality for this hotel tier.
Food and Beverage
8.5
Standard quality for this hotel tier.
Overall Experience
8.5
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:00

Property Description

Convenient Location and Amenities
West Plaza Downtown, situated in the heart of Koror, offers comfortable rooms equipped with essential amenities like cable TV and en suite bathrooms. With local restaurants and attractions just steps away, guests can immerse themselves in the vibrant surroundings.

Exciting Activities and Services
The tour desk at West Plaza Downtown organizes thrilling excursions such as scuba diving, fishing, and jungle tours, ensuring a memorable stay. Guests can unwind with a relaxing massage or socialize on the spacious veranda, creating lasting memories with fellow travelers.

Modern Comforts and Complimentary Offerings
Each air-conditioned room features convenient facilities including a refrigerator, electric kettle, and safety deposit box. Deluxe rooms provide additional entertainment with Chinese channels. Guests are welcomed with complimentary toiletries, bottled water, and easy access to nearby shopping and entertainment options.

Book your stay at West Plaza Downtown for a perfect blend of convenience and relaxation.

Important information:

Transfers are available to and from Airai International Airport (Koror). The charge is USD 20 until Dec. 31, 2022 and $22.00 per person one way from Jan. 01, 2023, children under 12 years of age are free of charge. Please inform West Plaza Downtown in advance if you wish to use this service, using the contact details found on the booking confirmation.

West Plaza Downtown offers vehicle rental from economy class to full-size sedans, vans, 4WDs and SUVs. For further information please contact the property in advance, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROR

Location

Guest Reviews

8.5
Based on 70 reviews
Cleanliness: 8.5
Service: 8.5
Location: 8.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
P
Perry and Lujean • solo_traveller • gu
10
Pros:

Location and staff are so friendly and kind

Cons:

None

2026-07-16 • via Nuitee
T
Toshitaka • extended_group • jp
8
Pros:

町の中心部で便利でした。

Cons:

これと言って思い当たりません。

2026-07-16 • via Nuitee
L
Laurence • couple • us
7
2026-07-07 • via Nuitee
I
Itaru • solo_traveller • jp
7
2026-03-23 • via Nuitee
T
tsutomu • couple • jp
7
Pros:

街中で買い物や食事に行くのが便利。

2026-01-30 • via Nuitee
K
kawashima • solo_traveller • jp
8
2026-01-24 • via Nuitee
K
Karym Youssef • solo_traveller • us
6
Wouldn’t stay again
Pros:

Good location, price was good, clean

Cons:

Very old hotel, absolutely no amenities (not even water), staff is not the most professional and helpful

2026-01-21 • via Nuitee
K
Kuei Yuan • extended_group • tw
8
2026-01-09 • via Nuitee
O
Omar • couple • pf
7
2025-12-30 • via Nuitee
S
Seiji • family_with_children • jp
7
2025-12-16 • via Nuitee
T
TAKASHI • extended_group • jp
9
とても良いホテルです。
Pros:

スタッフの親切丁寧な対応が非常に良かったです。

Cons:

特に無

2025-11-13 • via Nuitee
A
ADOLPH • solo_traveller • fm
5
It’s ok
Pros:

Clean, helpful staff

Cons:

Location, old building

2025-11-11 • via Nuitee
A
ADOLPH • solo_traveller • gu
6
2025-09-30 • via Nuitee
A
Achintha • extended_group • jp
8
2025-09-02 • via Nuitee
M
Michael • family
10
Pros:

The hotel’s location is exceptionally excellent 5 stars for that.
It is literally walking distance to cafes stores and restaurants. Within the heart of town.
The staff was absolutely 5 stars. Professional, knowledgeable, courteous and helpful. Ms. Belle Ruby Ann and Kate went beyond excellence when it came to customer service. Thank you for making my stay a very enjoyable and memorable experience
Will most definitely come back to this hotel. The price too played such a great part in picking this hotel.
The rooms and front desk area were super clean. Very grateful for that.
There was a convience store that closes at midnight right next to the hotel.
Airport transfer pickup service was excellent.
Overall I give this hotel 5 stars and will most definitely come back to it.

2025-08-19 • via Nuitee
E
Elisapeta • family_with_children • ws
7
2025-08-07 • via Nuitee
P
Paige • group • us
9
Superb
2025-04-03 • via Nuitee
T
TATSUYA • friends
8
Pros:

不満というか不便なのはティッシュボックスが無いくらいです！
周辺にレストラン、モール、コンビニもあるので、流しのタクシーがいないパラオでも、ここなら徒歩圏内ですべてオッケーです！
たぶん、ダイビングで来られる方が多いと思うので、室内に物を干すためのハンガーがもうちょいほしいですね！

2024-12-17 • via Nuitee
S
shigeaki • friends
8
Pros:

good

2024-12-17 • via Nuitee
C
Cheska • review category business travellers • ph
10
Exceptional
2024-11-24 • via Nuitee